IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 548 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely gift, quality goods and material of basket, artisan crackers and cheese, fiancé loved his anniversary gift - thank you”

Helpful Report

Posted 11 months ago

Dear Leanne, Thank you so much for your lovely review! We’re delighted to hear that the basket and artisan goodies made for a special anniversary gift. Your kind words truly inspire us, and we’re grateful for your support. Looking forward to making more memories with you again! Warm regards, Team IMP & MAKER

Posted 11 months ago

“Perfect transaction from start to finish. Beautiful email to thank me for my purchase - both times. Only just learned of your site and we will be regulars now Thank you.”

Helpful Report

Posted 11 months ago

Dear Sherry, Thank you for your fantastic review! We’re thrilled to hear that you had a perfect transaction and appreciated our personal touch in our emails. We’re excited to welcome you as a regular and look forward to your next visit! Warm regards, Team IMP & MAKER

Posted 11 months ago

“Great service.”

Helpful Report

Posted 11 months ago

Dear Jo, Thank you for your fantastic review! We're delighted to hear that you enjoyed our service. Your support truly means the world to us, and we look forward to serving you again soon! Warm regards, Team IMP & MAKER

Posted 11 months ago

“Quality hamper, very beautifully created so much so that you can tell it’s been made with love and care. Fiancé absolutely loved his gift and we will no doubt be ordering from Imp & Maker in the future. Thanks so much! Leanne P”

Helpful Report

Posted 11 months ago

Dear Leanne, Thank you so much for your lovely review! We are overjoyed to hear that the hamper was beautifully crafted and that your fiancé loved his gift. Your kind words mean so much to us, and we can’t wait to help you create more special moments in the future. Warm wishes, Team IMP & MAKER

Posted 11 months ago

“I have a special fondness for IMP & MAKER. I first discovered the brand when my sister, who lives in the US, sent me a beautiful hamper to celebrate my birthday and Christmas. It was such a thoughtful and high-quality gift that it instantly stood out. Since then, IMP & MAKER has become my go-to choice for sending gifts and celebrating meaningful moments with loved ones in the UK. Their hampers are always beautifully curated and truly memorable.”

Helpful Report

Posted 11 months ago

Dear Victoria, Thank you so much for your heartfelt review! We are absolutely delighted to hear that IMP & MAKER has become your go-to choice for celebrating special moments. It's wonderful to know that our hampers have made such a memorable impression on you and your loved ones. Your support truly means the world to us, and we look forward to helping you create even more cherished memories in the future! Warm wishes, Team IMP & MAKER

Posted 11 months ago

“Sensational service great produce amazingly fast delivery. I will be back. Highly recommend”

Helpful Report

Posted 11 months ago

Dear Emma, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our service and products, and that our fast delivery made a positive impression. We can’t wait to welcome you back! Warm regards, Team IMP & MAKER

Posted 11 months ago

“Everything required was done,the products were an introduction into something I'd never ordinarily buy and an email thanking me for my purchase was a professional touch.”

Helpful Report

Posted 11 months ago

Dear IMP Customer, Thank you for your fantastic feedback! We're delighted to hear that you found our products to be an exciting introduction into our Modern Food & Drink Gifts and that our email added a personal touch to your experience. We appreciate your support and hope to hear from you soon. Warm wishes, Team IMP & MAKER

Posted 11 months ago

“I came across Imp & Maker through a random google search and found the site (and the offering) to be excellent. I bought a Whispering Angel Hamper as a birthday present for a colleague and not only did it arrive in perfect condition, exactly when it was supposed to, but the communications from Imp & Maker were timely, efficient and lovely througout. An excellent experience from start to finish...will definitely be back for more.”

Helpful Report

Posted 11 months ago

Dear Olly, Thank you so much for your wonderful review! We’re thrilled to hear that your experience with us was nothing short of excellent. It’s fantastic to know that the Whispering Angel Hamper went down so well and that our communication added a special touch to your gifting experience. We can’t wait to welcome you back for more gifts and I know our founder is looking forward to connecting with you also! Warm regards, Team IMP & MAKER

Posted 11 months ago

“Easy to order. Great products and expertly parcelled. Enjoyed by all those who received the gift.”

Helpful Report

Posted 11 months ago

Dear Jamie, Thank you for your fantastic review! We’re so glad to hear that you found our ordering process easy and that our gifts were enjoyed by all. Your kind words mean so much to us, and we can’t wait to help you with your next order! Warm wishes, Team IMP & MAKER

Posted 11 months ago

“Excellent service”

Helpful Report

Posted 11 months ago

Dear Barbara, Thank you so much for your kind words! We're delighted to hear that you experienced excellent service with us, we really do care about every customer and every single gift we create for you. Your happiness means the world to us, and we look forward to supporting you again soon with your gifting! Warm wishes, Team IMP & MAKER

Posted 11 months ago

“Thank you so much. I’ll be back!”

Helpful Report

Posted 11 months ago

Dear Suzanne, Thank you so much for your lovely review! We're delighted to hear that you had a great experience with us. Your support means the world, and we can't wait to have you back for another visit! Warm regards, Team IMP & MAKER

Posted 11 months ago

“Very impressive since day 1 and they continue to give a brilliant service = love them!”

Helpful Report

Posted 11 months ago

Dear Nicola, Thank you so much for your lovely review! We truly appreciate your kind words and are delighted to hear that we've impressed you from day one. Your continued support means the world to us, and we love having you as part of our IMP community! Warm wishes, Team IMP & MAKER

Posted 11 months ago

“Very impressed with the quality of delivery and service.”

Helpful Report

Posted 11 months ago

Dear Jennifer, Thank you so much for your fantastic feedback! We are delighted to hear that you were impressed with both our delivery quality and service. Your kind words keep motivating us to provide the best experience for our very valued customers. We look forward to supporting you with Modern Food & Drink Gifting again soon! Warm regards, Team IMP & MAKER

Posted 11 months ago

“Good quality, great service”

Helpful Report

Posted 11 months ago

Dear Steve, Thank you for your excellent review! We are so glad to hear that you appreciated the quality of our products and the service we provide. Your happiness is our top priority, and it’s great to know we hit the mark for you with our Modern Food & Drink Gifts! Warm regards, Team IMP & MAKER

Posted 11 months ago

“Great communication and delivered on time.”

Helpful Report

Posted 11 months ago

Dear Enza, Thank you for your fantastic review! We're thrilled to hear that our communication and timely delivery all went smoothly. Your happiness means the world to us, and we look forward to supporting you again soon with Modern Food & Drink Gifts! Warm regards, Team IMP & MAKER

Posted 11 months ago

“lovely basket. The butter was amazing great to have a lovely fresh egg in the morning. the wine was lovely”

Helpful Report

Posted 11 months ago

Dear Valued Customer, Thank you so much for your lovely review! We're delighted to hear that you loved the butter (we all have it on our toast at IMP HQ too!) and that you enjoyed the fresh eggs in the morning. It’s also great to know the wine was to your liking! We aim to provide wonderful Food & Drink experiences, and your feedback means so much to us. Warm wishes, Team IMP & MAKER

Posted 11 months ago

“Absolutely love the products from Imp & Maker. The gifts are amazing and always thoroughly enjoyed by anyone who receives it.”

Helpful Report

Posted 11 months ago

Dear Valued IMP Gifter, Thank you so much for your amazing feedback! We're thrilled to hear that our Modern Food & Drink Gifts have brought joy to those who received them. Your support means the world to us, and we can’t wait to create more memorable gifts for you in the future! Warm regards, Team IMP & MAKER

Posted 11 months ago

“What can I say good quality,good price for what you order,looks good on arrival and best of all fabulous to receive a thoughtful gift from the best nephew anyone could have. Looking for something a bit special this is the place to look. Can't wait to get my teeth in to the chocolates. Thank you Imp and maker for making my 60th birthday extra special.”

Helpful Report

Posted 11 months ago

Dear Jacqueline, Thank you so much for your lovely review! We’re so glad to hear that our Modern Food & Drink Gifts added a special touch to your 60th birthday celebration. It’s always wonderful to receive thoughtful gifts from loved ones, and we can’t wait for you to indulge in the chocolates. Wishing you a fabulous year ahead filled with joy and happy belated birthday from us all :) Warm wishes, Team IMP & MAKER

Posted 11 months ago

“Quick delivery”

Helpful Report

Posted 11 months ago

Dear Claire, Thank you for your lovely review! We're delighted to hear that you appreciated our quick delivery. Your customer experience means a lot to us, and we look forward to supporting you again soon with Modern Food and Drink Gifting! Warm regards, Team IMP & MAKER

Posted 11 months ago

“As described, bought as a gift so cannot comment on the flavour.”

Helpful Report

Posted 11 months ago

Dear Kerrie, Thank you for taking the time to leave a review! We're so glad to hear you found the product as described. We hope it makes a delightful gift and wish you and the recipient all the best! Warm wishes, Team IMP & MAKER

Posted 11 months ago

IMP & MAKER is rated 4.9 based on 548 reviews