IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 548 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A perfect gift for my friends celebrating their recent wedding. They loved the surprise and were delighted with the variety and presentation. Great service I will use again thankyou”

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Posted 7 months ago

Thank you so much for your fantastic review, Diane! We're delighted to hear that your friends enjoyed their gift and appreciated the presentation. Your kind words about our service truly brighten our day, and we look forward to helping you with your next gifting occasion! Kindest regards, Team IMP & MAKER

Posted 6 months ago

“Beautifully presented and perfect gift for the man who has everything!!”

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Posted 7 months ago

Thank you so much for your wonderful review, Jenny! We're thrilled to hear that our product was a perfect fit as a gift. Your support means the world to us, and we look forward to delighting you again soon! Kindest regards, Team IMP & MAKER

Posted 6 months ago

“Professional with a great product.”

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Posted 7 months ago

Thanks Anna, as a small team we appreciate your kind words and hope we can delight again in the future!

Posted 7 months ago

“Sent this as a gift, our son in law loved it. Delivered as promised on time. Would recommend.”

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Posted 7 months ago

what a lovely thoughtful gift! we love to hear that it was enjoyed by your son in law and we hope to help with your gifting in the future!

Posted 7 months ago

“Excellent food Fabulous quality I’d highly recommend!”

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Posted 7 months ago

Thank you for a lovely review Jemma, We hope we can delight again in the future and truly appreciate your order ❤️

Posted 7 months ago

“It arrived on time (despite my late in the day order) and the food was of such great quality - fab work!”

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Posted 7 months ago

Thank you so much for your kind words! We’re thrilled your order arrived on time and that you enjoyed the quality of the food. Your support means a lot to us! ❤️

Posted 7 months ago

“Very easy to contact and very helpful”

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Posted 7 months ago

We know sometimes its easier o speak to a human and our team are always happy to help, we truly appreciate your order ❤️

Posted 7 months ago

“I bought a hamper for my parents to celebrate my Dad’s birthday. The first hamper wasn’t delivered by the delivery company, but Imp & Maker responded really quickly, agreeing to deliver a new hamper and providing a future discount even though it wasn’t their fault. The hamper is beautifully packaged and was received with great excitement - it really is a special breakfast celebration! I will be recommending them to everyone.”

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Posted 7 months ago

Thank you so much for your kind words and understanding. We’re so pleased that your parents enjoyed their hamper and that it helped make your dad’s birthday breakfast feel extra special! Our team always make sure we put things right if there are any issues and we really appreciate your recommendation and look forward to creating more memorable gifts for you in the future. 💛

Posted 7 months ago

“Lovely quality hamper”

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Posted 7 months ago

We are so pleased you think so! That's exactly what we aim for and we hope to deliver again in future!

Posted 7 months ago

“Great company!”

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Posted 7 months ago

“Great company, easy to order and great quality”

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Posted 7 months ago

Thanks Lizzi, we pride ourselves on lovely gifting options with quick delivery to make life easier! I hope we can help in future again. Kind regards

Posted 7 months ago

“Gorgeous product, looks really high-end. Order and delivery process was super easy!”

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Posted 7 months ago

Thank you so much for your lovely review, Lauren. We're thrilled to hear that you find our product gorgeous and high-end, each and every item is hand picked by our Founder with the aim of IMPressing. We love to hear ordering and delivery process was easy for you. Your satisfaction means the world to us! Warm wishes, Team IMP & MAKER

Posted 7 months ago

“This was my 2nd gift purchased through Imp & Maker and I'm thoroughly impressed with the service, delivery time and quality of the product. I'll be a returning customer!”

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Posted 7 months ago

Thank you for your kind words Alex. We're delighted to hear that you were impressed with our service, delivery, and product quality for your second purchase. We look forward to welcoming you back as a returning customer! Warm wishes, Team IMP & MAKER

Posted 7 months ago

“Great comms, ordered in advance and arrived at the perfect time.”

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Posted 7 months ago

Thank you for your fantastic review. We're so glad to hear that our communication and timing met your expectations. It's always our goal to ensure a smooth experience for our customers! Best wishes, Team IMP & MAKER

Posted 7 months ago

“Awesome service and a fantastic gift! I'd totally recommend IMP & Maker and will definitely be ordering again.”

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Posted 7 months ago

Thank you so much for your wonderful review, Nicola! We're thrilled to hear you loved our service and found the perfect gift. Can’t wait to have you back for your next order! Warm wishes, Team IMP & MAKER

Posted 7 months ago

“Always a great, reliable gifting option!”

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Posted 7 months ago

Thank you for your review, we pride ourselves on fab gifting options and hope we can help again in future!

Posted 7 months ago

“great company to deal with!”

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Posted 7 months ago

Dear Ben, Thanks for the lovely feedback! We couldn't do it without lovely customers such as yourself - always a pleasure

Posted 7 months ago

“Attentive and customer focussed”

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Posted 7 months ago

Hi Scott, Our team is small but mighty so this feedback is greatly appreciated by all, we hope to delight in the future for you!

Posted 7 months ago

“Cannot fault IMP & MAKER for excellent, friendly and courteous customer service. I had a small issue with delivery that was outside IMP’s control yet they immediately responded to my query and made sure the issue was resolved effectively.”

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Posted 7 months ago

Dear Nicky, At IMP & MAKER we like to make things right, we are pleased we could help out with the issue and hope you enjoyed the hamper despite the issue!

Posted 7 months ago

“Beautiful wine received from a beautiful hamper ❤️”

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Posted 7 months ago

Thank you Cacharel for your lovely review, We are delighted you enjoyed the hamper and we hope the wine helped the steak go down a treat!

Posted 7 months ago

IMP & MAKER is rated 4.9 based on 548 reviews