IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 679 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

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IMP & MAKER 5 star review on 28th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent to my sister in law for Christmas, the loved it!”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled your sister-in-law loved it for Christmas. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“V pricey, but a lovely gift and guaranteed to be appreciated by a special lady in your life!”

Helpful Report

Posted 8 months ago

Thank you for your review, Jordan. We’re glad you think it’s a lovely gift and that it will be appreciated. We appreciate your support. If there’s anything more we can do to help in the future, please let us know. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Thrilled with IMP MAKER's timely, thorough and lovely service.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled you’re pleased with IMP MAKER's timely, thorough and lovely service. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Very solid when it comes to delivering on time, having nice packaging and providing premium food and ingredients.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled you found us solid on-time delivery, packaging, and premium ingredients. If there’s anything we can do to push to a 5/5, please let us know! Kind regards, Team IMP & MAKER

Posted 8 months ago

“I purchased a large hamper plus two smaller ones as Christmas gifts and they went down a storm. They are presented beautifully and the customer service went above and beyond when two were misplaced by the delivery company. I will be returning customer.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled the hampers were well received and that our team could help when two were misplaced by the delivery company. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“A great company to deal with”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled you had a great experience dealing with IMP & MAKER. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“I am very impressed with Imp & Maker and the quality of the goods. I have over the years purchased many hampers for friends and relatives yet feel these are far more superior. I will be buying more.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled you’re impressed with IMP & MAKER and the quality of the goods. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Very impredded with your customer service”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled you were impressed with our customer service. We appreciate your support and look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Really enjoyed the hamper packed with lots of great Italian produce I would have no problem recommending”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review, Mike! We’re delighted you enjoyed the Italian hamper and would recommend us. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Fabulous packaging very professional. Gorgeous items in the gift I bought. Can't wait to eat them.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review, Beverly! We’re thrilled you loved the packaging and the items in the gift. Enjoy tasting them, and we look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“The basket didn’t get delivered which is annoying because I ordered it as an extra.”

Helpful Report

Posted 8 months ago

Hi Malcolm, We’re really sorry the basket didn’t arrive as expected, especially since it was an extra. Please share your order number and we’ll investigate with the courier immediately and arrange a suitable resolution. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Everything from start to finish was effortless.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled to hear everything from start to finish was effortless. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Bought as Christmas gifts for my sons and their wives. Both were delighted with the contents and quality. A really super gift for their Christmas morning breakfast was able to preorder for my chosen delivery date”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled to hear both gifts were well received and that you could preorder a delivery date. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Just wonderful everything we hope the hamper would be and it was fantastic.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled you found the hamper wonderful and that it met your hopes. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Simply beautiful and classy gifting.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review, Paula! We’re thrilled you found it simply beautiful and classy gifting. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Great service -great products.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review, Rach! We’re thrilled you enjoyed the service and products. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Fantastic hampers … ordered several and every one went down very well with the recipients. Customer service was also excellent sorting a delivery issue with one of my orders and arranging a replacement.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review, Sam! We’re thrilled the hampers were loved and that we could help with the delivery issue. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Super packaging, quality products and the lager was lush”

IMP & MAKER 5 star review on 23rd December 2025

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled you enjoyed the packaging, quality products, and that the lager was lush. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“First class service”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled you enjoyed the first class service. We look forward to gifting with you again soon. Kind regards, Team IMP & MAKER

Posted 8 months ago

“Delivered on time, just a shame the wine was Rose and not red”

Helpful Report

Posted 8 months ago

Hi Jackiei, Thank you for your review and for letting us know. We’re pleased to hear the hamper was delivered on time. We’re really sorry about the wine. We completely understand how disappointing that would be. If you’re happy to get in touch with us directly with your order number, we’d love the chance to put this right for you. Thank you again for your feedback and for giving us the opportunity to make amends. Kind regards, Team IMP & MAKER

Posted 8 months ago

IMP & MAKER is rated 4.9 based on 679 reviews