IMP & MAKER Reviews

Name: IMP & MAKER
Address: 5a Lancaster Court Coldham Road, Coningsby, Lincoln, Lincolnshire
Rating: 4.91

4.9 Rating 548 Reviews

98 %

of reviewers recommend IMP & MAKER

4.9

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About IMP & MAKER:

Founded to curate food & drink experiences that will create exceptional occasions for our consumers, IMP & MAKER provides limited-edition, impeccably-sourced food from award-winning artisans. Hand-packed with love & curated in Lincolnshire by foodie Sarah Louise Fairburn, we are proud to be the gift, that our customers say, just keeps giving.

Visit Website

Write Your review

Tell us how IMP & MAKER made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

IMP & MAKER 5 star review on 18th February 2026

Jane O

IMP & MAKER 5 star review on 18th January 2026

Rhiannon C

IMP & MAKER 5 star review on 17th December 2025

Anonymous

IMP & MAKER 5 star review on 3rd December 2025

Catherine E

IMP & MAKER 5 star review on 19th November 2025

Ellie R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is have received from this company is outstanding. The staff I have dealt with (about an issue that was my fault) have all been brilliant. Their products and delivery options are excellent. I would definitely recommend”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words! 🌟 We’re delighted to hear you’ve had such a positive experience with our team — we always want to go the extra mile, no matter the situation. It’s wonderful to know you’re happy with our products and delivery too. Your recommendation means the world to us! 💛

Posted 8 months ago

“Fab products, presented beautifully.”

Helpful Report

Posted 8 months ago

“My friends in Surrey really enjoyed this hamper, thank you! They sent pics and let me know everything was fantastic. I'm in the US (ugh I know), but I really appreciate being able to purchase these for my friends in the UK, thank you very much! Will definitely purchase from here again and again...”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words! 🌟 We’re delighted to hear your friends in Surrey enjoyed the hamper and that everything was just right. Even from across the pond, it means a lot that you chose us to help you celebrate and treat your loved ones. We truly appreciate your support and look forward to creating more hampers for you and your friends in the future! 💛

Posted 8 months ago

“This was my first experience with Imp & Maker but certainly not my last. Fantastic team and service with excellent products and great add on as requested.”

Helpful Report

Posted 8 months ago

Hi Jennifer, Thanks so much for your lovely review, we are glad our team could help you out and you received the hamper so you could enjoy the goodies, we hope to help you again soon!

Posted 8 months ago

“Brilliant exactly as expected very happy”

Helpful Report

Posted 8 months ago

We are so pleased you enjoyed your hamper, thanks for the lovely feedback!

Posted 8 months ago

“Sending someone a gift when you really want to send something special can be tricky. Not a problem with IMP and MAKER. Arrived on time, was big, full of great delicious goodies. And was really appreciated as a present.”

Helpful Report

Posted 8 months ago

Thank you for your wonderful review! We’re thrilled to hear that our gift was just what you were looking for and brought such joy to the recipient. It's always our goal to create special moments with our hampers. We appreciate your kind words and look forward to helping you with future gifts! Warm regards, Louise Team IMP & MAKER

Posted 8 months ago

“Very nice product range, shall be using you again Thanks. Graham King.”

Helpful Report

Posted 8 months ago

Thank you, Graham! We’re so pleased you enjoyed our product range and look forward to welcoming you back again soon, we are always here to help with your gifting needs!

Posted 8 months ago

“Bought the hamper as a gift. Initially order wouldn’t go through as the delivery was Aberdeen but Louise from customer service was able to help change some of the items in the hamper so I could still order it.”

Helpful Report

Posted 8 months ago

Thank you for your lovely feedback! We’re so pleased Louise was able to assist in arranging your order and ensuring the hamper could still be delivered. It’s wonderful to hear it all worked out, and we truly appreciate you choosing us for your gift.

Posted 8 months ago

“Purchased for an anniversary gift. Recipient's comments were "What a perfect present, delicious and classy ! Thank you”

Helpful Report

Posted 9 months ago

Thank you so much for choosing us for such a special occasion! We’re delighted to hear the anniversary gift was so well received — “delicious and classy” is exactly what we love to deliver. 💛 We truly appreciate your kind feedback and hope to help you celebrate many more memorable moments in the future.

Posted 9 months ago

“A good range of hampers and gifts. I was delighted to receive 10% off my first order and a discount on the delivery fee. The delivery arrived on my nominated day. Great service.”

Helpful Report

Posted 9 months ago

Thank you so much for your lovely review! 😊 We’re thrilled to hear you enjoyed our range of hampers and gifts and were able to take advantage of the first-order and delivery discounts. It’s great to know your delivery arrived right on your chosen day — that’s exactly the level of service we aim for! We truly appreciate your support and look forward to helping you celebrate more special moments in the future. 🎁✨

Posted 9 months ago

“Beautiful Luxury goods. Excellent quality and beautifully wrapped”

Helpful Report

Posted 9 months ago

Dear Martine, We're so pleased to hear that you loved the quality of our hampers and appreciated the attention to detail in our packing. You positive feedback means the world to us! Kind Regards Louise

Posted 9 months ago

“My sister and brother in law were so pleased to receive the hamper they phoned me to tell me how lovely they thought it was. It arrived in good condition and exactly on the day I requested, so I cannot fault your service Imp and Maker - thank you again for great service and goods.”

Helpful Report

Posted 9 months ago

Thank you for your wonderful review! We're thrilled to hear that your sister and brother-in-law loved the hamper and that it arrived right on schedule. Your thoughtful feedback about our service truly brightens our day! Regards Louise

Posted 9 months ago

“Once again, a gorgeous hamper. Thank you to all the lovely staff at Imp & Maker xx”

Helpful Report

Posted 9 months ago

Dear Paul, Thank you for your lovely review! We're so glad to hear that you enjoyed your hamper and appreciate your kind words about our team. Your support means everything to us! Kind Regards Louise

Posted 9 months ago

“Amazon hamper and delivered in perfect condition”

Helpful Report

Posted 9 months ago

Dear Heather, Thank you for your fantastic review! We're thrilled to hear that your hamper arrived safely and you loved it. Your satisfaction is our top priority, and your feedback truly encourages us! Kind Regards Louise IMP & MAKER

Posted 9 months ago

“Quick and effective service would recommend”

Helpful Report

Posted 9 months ago

Dear Fleur, Thank you for your positive review! We’re delighted to hear that you found our service quick and effective. Your recommendation means the world to us! Warm wishes, Louise IMP & MAKER

Posted 9 months ago

“Will definitely buy again and try new hampers. Thank you”

Helpful Report

Posted 9 months ago

Dear Allison, Thank you for your wonderful review! We're thrilled to hear you loved our hampers and that you'll be returning for more. We can't wait to delight you with new offerings in the future! Warm wishes, Louise IMP & MAKER

Posted 9 months ago

“Fast, helpful service with lovely hampers.”

Helpful Report

Posted 9 months ago

Dear Jane, Thank you so much for taking the time to give us such lovely feedback, it really makes our day to know our customers are so happy! Kind Regards Louise

Posted 9 months ago

“Great service, great product and I cant wait to use this business again. Communication and response were excellent.”

Helpful Report

Posted 9 months ago

Dear Robert, Thank you so much for your kind words! We’re thrilled to hear you enjoyed our product and service. We look forward to creating further hampers for you in the future! Kind Regards Louise

Posted 9 months ago

“Fantastic choice of gifts for all budgets. Quick delivery, packaged really well.”

Helpful Report

Posted 9 months ago

HI Lynette, Thank you for your lovely feedback! We're so glad you found a great selection of gifts to suit your budget, and that everything arrived quickly and well-packaged. We really appreciate your support and hope to welcome you back again soon! Regards Louise

Posted 9 months ago

“Fantastic Website Friend was delighted with the hamper contents. Fabulous Customer Service too Highly recommend!”

Helpful Report

Posted 9 months ago

Thank you so much for your kind words! We’re thrilled to hear your friend loved the hamper and that you had a great experience with our website and customer service. Your recommendation means the world to us — we truly appreciate it and hope to welcome you back again soon! Regards Louise

Posted 9 months ago

IMP & MAKER is rated 4.9 based on 548 reviews