Indow Reviews

Name: Indow
Address: 6427 NE 59th Pl, Portland, Oregon
Rating: 4.49

4.5 Rating 1,528 Reviews

87 %

of reviewers recommend Indow

4.5

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Indow:

Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.

Visit Website

Phone:

5032842260

Email:

comfort@indowwindows.com

Location:

6427 NE 59th Pl,
Portland
Oregon
97218

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104

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service and measuring process were professional but I am disappointed in the final product. Purchased for all front facing windows of my home and my daughter's room in the back of the house. I feel they have changed the quality of the sound but not the intensity...it is still as loud as prior to inserts. I don't know if I will even keep them on as it almost seems to be amplifying the vibrations of idling vehicles at the intersection just down from my house. It was a large cost to have incurred and don't think it was worth it for my home.”

Helpful Report

Posted 4 years ago

Hi, Heather. We are happy that you noticed our dedication to a positive customer experience. Thank you for bringing this to our attention. We are sorry to hear that you are dissatisfied with your inserts. Your representative has been informed and will be connecting with you to discuss the issue.

Posted 4 years ago

“Love, Love, Love these indows! We are downtown facing a busy intersection with traffic, sirens, etc. The noise level is significantly reduced, making the acoustic inserts worth every penny. They were easy to install. The inconvenient part came with taking down the blinds and relocating them outward to accommodate the space for the indows. I knew to expect that in my conversations with sales prior to purchasing. My only complaint was by ordering 13, they were shipped together, and did not fit in our freight elevator. Seems the 450 pound order could have been separated to reduce weight and size. Had I known, I would made sure I had some helpers. Overall, there are no regrets. I would highly recommend these to anyone needing noise reduction! Great product!!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Ken. We are thrilled to hear how much you are enjoying your Indow inserts! Thank you for this feedback. We always appreciate hearing from customers so we can continue to improve our service and product.

Posted 4 years ago

“The service was great. The inserts have helped to reduce freeway and train whistle noise which are about a mile from our house, although I can still detect them but in a more muffled sound. I am very pleased with the results.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Sandy. Thank you for your feedback. We are happy to hear that you had a positive experience working with the Indow team and that you are enjoying the noise reduction performance of your Acoustic Grade Indow inserts!

Posted 4 years ago

“Terrific product”

Helpful Report

Posted 4 years ago

“Very happy with my indow insert. The process was easy and it fits perfectly! I wanted to add a layer of protection over an antique stained glass window. It looks way better than I even hoped. Very pleased.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Thank you for sharing your feedback and this picture of your beautiful window. We are happy to hear that you are enjoy the fit and subtle look of your Indow insert!

Posted 4 years ago

“The panel Is great. So far the noise reduction has been more than I expected. I share a wall with my neighbor and his dog barks down towards my single pane window and it used to drive me insane. I can barely hear the barks anymore. The barks are very muffled and wonderful. I actually hear my music better now too because it also blocks most of the highway noises that use to come in. I don’t hear the sirens or motorcycles anymore. Very impressed. Very simple to install. There was some anxiety about the measurements I took and whether it would fit but they fit perfectly. No complaints. I just wish I can afford a second one. Maybe in the future Thanks”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Stelios. Thank you for your feedback. We are so glad to hear how well your Indow insert is reducing the noise coming through your window. We hope your favorite songs sound ever crisper than usual without that unwanted noise!

Posted 4 years ago

“I would say it assists with about 35-40% noise reduction, was hoping for a bit more. It fit well and is easy to insert which is a plus.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“We love them. They are everything we expected. Couldn’t be happier.”

Helpful Report

(Dealer) - Posted 4 years ago

Hi, Michael. We are so glad to hear that you are loving the performance of your Indow inserts!

Posted 4 years ago

“Love the window insert. Was looking for something to reduce the draft from my old window. Extremely easy to install and blends right into the existing window. Outside noise is reduced and a noticeable difference in temperature (keeps warm air in during winter and cooler during summer).”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Paul. Thank you for taking the time to share this feedback with us. We are happy to hear that you are getting noise and draft reduction thanks to your Standard Grade Indow insert!

Posted 4 years ago

“The entire process was professional and organized. Im happy with the product.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Jeanette, thank you for sharing this with us. We are glad that you enjoyed working with the Indow team and that you are pleased with the performance of your Indow insert.

Posted 4 years ago

“Our neighbor's dog's bark is so loud and constant that it was making it hard to get work done. I'm a professional voice actor, and even though I have a sound treated booth, when my kids went outside to play, that dog barking could be heard in my recordings. The studio is in a 1940s house with concrete walls, so replacing the windows would be a big ordeal and quite expensive. I researched all the DIY baffle methods, but was sad that I'd lose the only light and view in the room. I finally found Indows and decided to give it a try. While production did take a while, when they finally arrived, I was very excited to get some relief from the incessant barking. (I swear, there's SOMETHING in this dog's pitch...my microphone in the booth couldn't pick up chainsaws cutting trees one house over, but this dog...yikes) The inserts were easy to install (pro tip: make sure you DON'T accidentally trap a fly inside. Whoops), and we were amazed that they could hardly be seen at all. It looks like there's nothing there! The kids ran outside and yelled and screamed (yes, the dog was already barking), and while I could hear things faintly, my microphone COULDN'T. Hallelujah! This is going to give me more flexibility and peace to be able to do my job. I'll definitely recommend them to my colleagues, some of whom complain often about loud traffic noise and leafblowers! Great product.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Thank you for this feedback, Laci. We are thrilled to hear that you are getting great noise reduction in your recording booth thanks to your Acoustic Grade Indow inserts. What a relief that you can keep producing quality work without the backup vocals of your neighbor's dog!

Posted 4 years ago

“Well I got to say my new Indow insert is working so well that sound is creeping in from the outside through the walls now instead , albeit at a very low level, that I had never noticed before. Nonetheless I am happy for the difference this addition is making in my life, thank you!”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Tony. Thank you for your feedback. We are happy to hear that we could help reduce the noise coming through your windows!

Posted 4 years ago

“To date we've ordered 2 units, both for cellar windows to reduce noise. They both work very well. We currently have another unit on order for a second floor window noise issue as well.”

Helpful Report

(Dealer) - Posted 4 years ago

Bill, thank you for sharing your feedback with us and for continuing to trust us to address your noise problems. We are happy to hear that you are please with the performance of your Acoustic Grade Indow inserts!

Posted 4 years ago

“I installed them in mild weather when neither AC nor heat is required so I haven't realized their energy-saving potential yet but I'm optimistic because drafts I used to feel coming in through the closed windows I now don't. Everyone I dealt with at the Indows company during the purchase process was great.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Kevin. Thanks for your feedback. We are happy to hear that you had a pleasant experience working with the Indow team on your order! We look forward to hearing how your inserts help keep your space comfortable in both summer and winter.

Posted 4 years ago

“I’ve recently purchased a 120 year old Victorian home. It’s wonderful, but the electricity bill was a killer. The road noice was too much, also. We bought the acoustic grade inserts. I was worried because my windows are no longer square, and I was responsible for the measurements. The service was great. The assurance from their ‘true fit’ guarantee also helped. The inserts came in last month. Instillation wasn’t that hard and the difference was instant. Our home is quiet. The AC doesn’t have to run all day every day. My electric Bill in april of late year was 600$... this month it was 350$. I’m very happy with this product.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Eric. Thank you for this feedback. We are thrilled to hear how drastically your energy bill was reduced with the help of your Acoustic Grade Indow inserts! The ease and accuracy of our Laser Measuring Kit allows us to offer the Snug Fit guarantee on each Indow insert!

Posted 4 years ago

“The window worked very well, decreasing the total decibles by around 12. We have older double pane windows in the bedroom, and with the insert it is much quieter. We did notice there was a little defect on the window on the right side which looks like 2 long drips. However, being on the screen side, you really can see it. Plus, it took so long to get the window and shipping the window back is not an option. Too difficult. Price is another negative factor, but overall quality was very good.”

Helpful Report

Posted 4 years ago

Hi, Michael. Thank you for your feedback and bringing this issue to our attention. While we are very happy that you are enjoying the performance of your Indow insert, we are sorry to hear that there is a cosmetic problem. We have filed a claim on your behalf for our Case Coordinator to review. They will connect with you soon to discuss this issue. In any event, we will not ask you to return the insert to us.

Posted 4 years ago

“absolutely perfect - exceeded expectations”

Helpful Report

(Self-Measure) - Posted 4 years ago

Hi, Erik. Thank you for your feedback and this beautiful picture. We are thrilled to hear how well you are enjoying the performance of your Indow insert!

Posted 4 years ago

“Took longer than I thought for delivery—10 weeks!—but looks and fits great. 2 seconds to install. Suggestion: D-rings should be on BOTH sides for easier removal of the insert. Great product! Looking forward to our next freeze in Texas to test our new double-pane window.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“Staff were very helpful with information on ordering and supplying this product. Very pleased with result.”

Helpful Report

(Self-Measure) - Posted 4 years ago

“I bought these for sound attenuation primarily and they work wonderfully! The accuracy of the fit was great.”

Helpful Report

(Self-Measure) - Posted 4 years ago

Indow is rated 4.5 based on 1,528 reviews