Indus Travels Inc. Reviews

Name: Indus Travels Inc.
Address: 233-11951, Hammersmith Way,, Richmond
Rating: 4.46

4.5 Rating 270 Reviews

87 %

of reviewers recommend Indus Travels Inc.

4.5

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.3 out of 5

Indus Travels Inc. 5 star review on 23rd November 2024

Louise Lapierre

Indus Travels Inc. 5 star review on 25th August 2024

Erik Folke

122

Anonymous

Anonymous // 01/01/2019

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“We booked a trip to Italy with Indus Travel and had a wonderful time. Our trip was October 2024. Nataliya was great to work with, she was so understanding and always available to answer my questions and help to set my mind at ease. She always made me feel like a valued client.”

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Posted 2 weeks ago

“Indus Travel expected our group to provide it’s own transportation for the optional tours. I paid for 2 tours which I was not able to see. Please find another tour agency.”

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Posted 3 weeks ago

“I had a great trip to Peru and Machu Pichu! Everyone that picked us up at the airport or hotel was kind, helpful, and knowledgeable. The guides we had were fun and charming. In Machu Pichu, Julian was kind and held my hand going up the second circuit of Machu Pichu. We met great people. I had a great time and would recommend your agency.”

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Posted 4 weeks ago

“The tour was extremely interesting and chock full of events. Personnel on site were very helpful about making connections, guides and other factors. The only problem was that most of the hotels, while very plush and nice, where in the outskirts of town and it was difficult to walk and see the cultural "downtown" areas. On the occasions when we interacted with the citizens and communities (in Kathmandu and is Pushkar), everyone enjoyed those events. Overall, it was a very enjoyable tour.”

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Posted 1 month ago

“Indus should have advised us of the itinerary change much sooner. Others on the tour knew of it awhile ago. Failure ti act resulted in poor flights which included 2 different flights.”

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Posted 1 month ago

“We were extremely pleased with our self drive trip. We went to all the places you suggested and more. Was not impressed with the hotel in Siracusa because it was a little out of the way, there was only one elevator and it wasn't working for part of our stay. The traffic in the 2 main cities was quite difficult to navigate but we managed with no issues. It might be advisable to suggest to prospective travelers that a trans pass would be great for highway travel. We were able to visit the whole island and be aware of the various landscapes from mountains to green fields to the sea and beaches as well as the arid landscape. It was a worthwhile experience for mother and daughter team. The food was amazing 😻”

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Posted 1 month ago

“After considering several travel companies, and tours our family decided on the Treasures of Rome and Amalfi Coast tour. It was the tour we wanted and included the sites we were looking forward to seeing. The tour was wondeful, however I did have to contact indus from Rome when our Vatican tour and train tickets were not at hotel reception. Fortunately Candida was able to email the documents before we needed them, and the hotel did have them printed later that day.”

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Posted 1 month ago

“I liked the day by day schedule provided. However our change of hotels did increase our expenses with taxi costs to go anywhere in split. The staff wasn't able yo help us with thjngs to do. Not really a tourist hotel. There was no entertainment on the captains dinner night on the ship. Overall the guides crew and captain were outstanding. Meaks were excellent”

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Posted 1 month ago

“Extremely well organized. Drivers always there with a sign with our names to take us to our next adventure. Accommodations were clean and walking distance to main strips.”

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Posted 1 month ago

“This was my second trip through Indus. I can say the easy booking and follow up was great. I was a tad nervous however in not receiving and hotel confirmations vouchers for tours and cruise until three days before departure. Getting this two weeks in advance would lessen the anxiety. When my flight was cancelled a the end of the day you came through and were able to assist in new travel arranged quickly with some bonuses in a dinner tour. However initially when my flight was canceled and I am sitting at the airport in a panic your receptionist was not helpful. She advised me that my agent was on lunch break and that she was entitled to the full hour of her break. Which I agreed is the norm. But when there are cancellations and threats of loosing a whole trip or it chipping at your confidence on doing your first solo trip. It was not helpful . All in all it was amazing thank you”

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Posted 1 month ago

“The ground tours provided in both Cape Town and Dubai were excellent. The guides were very knowledgeable, friendly and helpful. The air travel experience was not good as my son and I were booked on separate tickets. His ticket was issued together with two other travellers he did not know at the beginning of the tour. What ever way the tickets were issued we could not access our tickets on line to check in early, change seats, or check for an upgrade. My ticket was mixed up with another passenger (Kathryn Morrison) and when I paid for an extra bag it was credited to her account and not mine. This inconvenience caused a lot of stress and anxiety. Also in Cape Town, we did not receive a tour of Capetown as promised in the program.”

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Posted 1 month ago

“For the most part the trip was okay, however, it was very discouraging to be paired up with another Indus tour making our maximum tour size in the 50's. We paid for a small tour!! The other tour was so rude and really made our time not enjoyable. There was also two instances that our tour guide had the wrong hotel information given to her by mistake. We also had to switch busses unannounced mid trip for who knows what reason. For the most part the people in Spain and Portugal were very inviting. In Salamanca we were treated very badly at numerous restaurants. Maybe forego that city for future visits. Also would have liked to visit smaller villages. The amount of people in the big cities was too much. Our tour guide Blanca was awesome! The local tour guides were all great except a few who really didn't enjoy what they were doing.”

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Posted 2 months ago

“The trip was very good and I am very glad that we attended. The drawbacks were 1) the hotel in Paris was too far from the sites we wished to see 2) the group dinner menus were very average at best, you may want to spend more on future menus or a least give your travellers more options 3) there was far too much walking involved, as a senior I found this very difficult. Your event hosts ( Jen and her husband) were excellent. They had, at times, a difficult job and they came through with flying colours. In fact, they were the highlight of the trip.”

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Posted 2 months ago

“Absolutely fantastic trip. The accommodations were top notch and the guides were amazing. Not a lot of time to relax, you are on the go. I would suggest you go on two safari’s to have a chance at seeing all of the animals.”

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Posted 2 months ago

“The trip was very fun. The only thing I wish were more tours and didn’t have to pay for lunch & dinner. Maybe you should include that next time. I loved Maldives the most I couldn’t wait to lay on the beach all day and do nothing. I would love to go back to Maldives once a year to get away.”

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Posted 2 months ago

“I have done many trips with INDUS all over the world and NEVER had any problems Rachel and Rava have always done an excellent job. I just booked a trip to Equador Mr Peelman Eau Claire Wisconsin USA”

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Posted 2 months ago

“I loved it thanks Indus travel”

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Posted 2 months ago

“initially customer service with Indus was great… but after i booked trip REALLY hard to get info from INDUS… many times over a week to receive a response… unacceptable and not a way to treat a consumer”

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Posted 2 months ago

“I looked at tours from at least thirty companies, and had even started a trip to Peru with another company three months earlier that ended enroute due to an unforeseen event. When I booked again, I found Indus travels had the best tour available at a reasonable cost. Their tour seemed to be custom built around the places I was most interested in seeing. It also included enough free days and time to allow me to see everything else on my list, like all the Incan sites in the Sacred Valley and north of Cusco, also time to explore old Cusco and more time in Lima after the tour.”

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Posted 3 months ago

“My husband and I have taken three Indus trips and found each to be great! All transportation, hotels, city tours are arranged well. All we had to do was show up. Hotels have been delightful with clean rooms, are centrally located and with amazing breakfasts, which are included. The tour guides have been knowledgeable and the tours are entertaining and informative. On each trip, we have also had plenty of free time to explore on our own before meeting up with our car/driver or van to take us back to the hotel. We highly recommend Indus!”

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Posted 4 months ago

Indus Travels Inc. is rated 4.5 based on 270 reviews