Indus Travels Inc. Reviews

Name: Indus Travels Inc.
Address: 233-11951, Hammersmith Way,, Richmond
Rating: 4.49

4.5 Rating 230 Reviews

87 %

of reviewers recommend Indus Travels Inc.

4.5

Based on 230 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Indus Travels Inc. 5 star review on 29th April 2024

Joanne Lee Van De Wiele Kimura

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They took good care of us when there was a problem with our return flight.”

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Posted 1 month ago

“A once in a lifetime experience. If you enjoy history , and culture you are in for an exceptional adventure. The guides in Cairo and on the Nile cruise were knowledgeable and passionate about their country.Thanks to everyone.”

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Posted 1 month ago

“The trip in Portugal was wonderful; however some of the travel experiences were not. Long layover on the departure flight. Upon arrival, we were left at the hotel without much, other than a couple of lunch options, direction. The return flights were hellish once we landed in Toronto, with an unexpected layover for more than 6 hours. I know that couldn't be helped but Indus, I am relaying the experience. I also asked early on in the booking if I could extend my return flight and visit Spain. I was told I couldn't but I wasn't given the option of "land only", which a couple in our group had and went on to Spain when we left Portugal. I wish I would have been given this option...”

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Posted 1 month ago

“Overall we had a very nice vacation. There were no real surprises between the time that we got to the airport, and the time we returned home. My only problem was that I didn't know which NY area airport we would be leaving from until after we paid for the package. Had I known we would be leaving from JFK airport, I would not have booked the trip. This airport is some 1 1/2 hours away, and almost $30 worth of tolls in each direction + gas...as opposed to Newark Int'l airport which is about 15 minutes away with not tolls and minimal gas...otherwise we had a great time.”

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Posted 2 months ago

“Enjoyed visit to India. Had a wonderful Tour Guide Singh. We had a wonderful drive All the hotels were excellent Food was very spicy and good We did not see one tiger on the Safari Do not get up early for the tiger hunt, it's a real joke”

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Posted 2 months ago

“The trip to Morocco was great. Accommodations were very good. The guide could have been more organized and provide timely instructions of activities. Please reduce the # of excursions to handicraft, pottery and shopping trips, or at least, provide alternate options for people who are not interested in these activities, and more interested in museums, art galleries and points of cultural interest. Thank you.”

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Posted 4 months ago

“Marvellous trip. Thanks to Indus, Vancouver staff, it’s agents in New Zealand, Australia and Fiji for efficient support to make the trip very enjoyable and memorable.”

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Posted 4 months ago

“Our trip with Indus to Egypt was AMAZING!!! There was someone with us every minute to help us manoeuvre the airports, hotels etc as the Egyptian culture is very different from ours. The “tipping” part of the culture was challenging for us but with our guide’s help, manageable. The Nile cruise was beautiful, the food excellent and the side trips fantastic. I would absolutely recommend Indus to anyone travelling to Egypt. Mind blowing experience!!!”

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Posted 4 months ago

“I already did this”

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Posted 4 months ago

“First time traveling in a small group on a customized tour. Was a lot of walking and unfortunately there were changes that occurred to the original information presented and itinerary. Some delays in receiving information and clarification. The group was not able to be in the same hotel so I was not in the one with our assigned guide.”

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Posted 5 months ago

“As this was our first group trip, we don't have anything to compare it to. The accommodations ranged from ok to excellent, the meals in the hotels were good, and the transportation was good. The tour guide we had was fabulous and if he didn't know the answer to something, he would look it up right then and find the answer. Our bus driver was amazing! He navigated those narrow streets with ease! My only complaint is that our time was just a bit too structured. There was no time built in for exploring an area, and the time allowed for "lunch on your own" was at a designated restaurant. It was a great way to dip our toes into international travel, but really wish there was more "free" time in certain areas.”

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Posted 6 months ago

“Was not happy with our trip to the Galapagos. The rest of our group went on a 5 hour snorkel with all the animals and Susan and I walked the beach and were taken to see the land tortoises, which we had toured the day before and walked to see 10 flamingos, which we could have done on our own. Very disappointing. Banks was another stop that we were all disappointed in as well. However, Edison, our guide and Marcos, our driver were amazing. Just disappointed that we weren't on the original boat that had cancelled after we booked our trip. The boat ride to the island was horrendous with everyone throwing up for the 2 hours. The cruiser would have been more delightful.”

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Posted 6 months ago

“Had an awesome time on our group trip to Tuscany Italy travelling with Indus Travel. We were kept up to date with schedule/airline timings or accommodation changes. Never an issue.”

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Posted 6 months ago

“Overall the trip was very good. We meet a lot of nice people, seen beautiful sights, stayed at very nice hotels and ate delicious meals. However, there were a few glitches. When we were picked up at the airport, our driver dropped us at the wrong hotel and we had to find our own way to the correct location. We arrived in the morning and were unable to get to our rooms as it was too early for check -in. When it came time to meet our driver\tour guide on day 3, no one knew or recognized the name Indus. We later found out that we were on an "Abbey Tour" - which would have been nice to know and saved a lot of confusion. On the day we were to go to Blarney Castle, the Castle was closed due to the weather conditions. I am sure we paid to go to the Blarney Castle and I realize it was not the driver's fault, but we were not offered anything to replace that experience. We were offered something extra that evening to fill our day but that was at our own cost of an EXTRA $35. We did not have a tour guide on our bus, just the driver doing all the driving and the talking. He was very efficient at his job, but did have to concentrate on driving as his first concern. Overall, like I said, it was a good time.”

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Posted 6 months ago

“This was my first trip with Industtravel. The hotels were clean service good and the food was all pretty good. The support seemed to be lacking, in general not good communication. Drivers are not always timely, and Water was not available on tours. I would book again since I have a better idea of what to expect.”

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Posted 7 months ago

“Hotel location due to safety and cruise cabin need to be improved.”

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Posted 7 months ago

“My friend and I recently returned from the Wonders of Athens, Mykonos Santorini and Crete tours. We had a wonderful time hopping these beautiful islands. Our favourite was Santorini and wished we had added on a couple of extra days which would have been possible through Indus as it was a self guided tour. The optional tours on Mykonos and Santorini were a great way to see more of the islands.”

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Posted 7 months ago

“Amazing.”

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Posted 10 months ago

“Overall private group tour was good but requisition for non dairy meal are not done on flights n hotels that are not serving buffet despite several reminders. My wife (Lay Choo Fong) was starving throughout her 10 hours return flight from Vancouver to Frankfurt and Munich. Can you withstand having only fruits and crackers on board? (Anup is your tour manager or whatever you call him) We paid for the flights and not getting meals! This is unacceptable. I insist you look into this and have it refunded back to us considering that we are booking on another private group tour to Israel with your so call esteemed company. Please please look into this matter. Do not ignore my complaints as was done before. What can you do for me? At least have the courtesy to get back to me this time which I think I fully deserved it.”

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Posted 11 months ago

“Indus has always been a 5-star rating until recently. We had a problem with our bank account being hacked. I tried to contact the Indus rep who set up our trip but never heard a response - even after 3 phone calls and an email. When I finally did get hold of someone 10 days later, they informed me the Rep was out on an emergency. What Indus should have done was added to the voicemail the fact the person was unavailable and offer another name and extension to contact. There was no such message and therefore, I was left to believe my calls were being ignored. This caused a problem, which could have been resolved on day one, to be left hanging longer than needed.”

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Posted 11 months ago

Indus Travels Inc. is rated 4.5 based on 230 reviews