Indus Travels Inc. Reviews

Name: Indus Travels Inc.
Address: 233-11951, Hammersmith Way,, Richmond
Rating: 4.55

4.6 Rating 343 Reviews

89 %

of reviewers recommend Indus Travels Inc.

4.6

Based on 343 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

Indus Travels Inc. 5 star review on 22nd August 2025

Anonymous

136

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a wonderful time on my trip to Vietnam and Cambodia. I originally booked this trip before the COVID-19 Pandemic. Throughout all the stress and uncertainty of the pandemic, Indus was a pillar of support. Without an issue, they helped to postpone my trip twice with no extra charge to me due to the closing of the Vietnamese and Cambodian borders. Then, when the time came that the trip could finally happen they communicated professionally and efficiently with me. I am the type of person who, even in normal, non-pandemic times, needs to have everything planned out to a "t". I like to have every single detail accounted for well in advance. As such, with all the extra requirements for travel documents and such that come with traveling in the world as it is today, I was a nervous wreck planning this trip and I messaged my tour coordinator (Ravi) many, many times. Sometimes I wondered if I came off as a very annoying customer for poor Ravi, but during the entire process Ravi was a true professional who gave me all the information and help I required and I truly commend and appreciate his unwavering patience and professionalism. Upon arriving in Vietnam and Cambodia my mother and I felt instantly safe in the hands of our guides. Our tour involved multiple domestic flights across Vietnam and on every leg of the journey our drivers and guides kept us safe and clearly told us what to do and where to go. We had access to clean, American-style bathrooms, clean and delicious restaurants, and were brought to quality establishments to buy souveniers. In addition, all of our guides were extremely knowledgable when touring us through the actual sites and attractions of the tour. It seemed like each day of our tour was an adventure. Every day my mother and I would talk to each other and say "If today alone was the whole trip it'd still be worth it". But then, we'd realize...it's not just today, but several of these amazing days linked together. All of our incredible experiences linking together into one cohesive trip, made this vacation seem almost too incredible to be real. Doing taichi at sunrise in the middle of Ha Long Bay. Seeing the incredibly beautiful pagodas of Hoi-Ann. Trekking through the jungle to see Angor Watt and Angor Tom. These are once-in-a-lifetime experiences I will never forget and Indus Travel helped make them happen. I couldn't be more grateful.”

Helpful Report

Posted 3 years ago

“I received fantastic personalized service from Indus Travels, and would not hesitate to recommend them for any of your travel needs. They are both friendly and responsive, very willing to help you ensure your trip is a trip of a lifetime!!”

Helpful Report

Posted 3 years ago

“Our experience truely exceeded our expectations. The attentiveness and knowledge of our guides was stellar. They wentcabove and beyond to make our experience the best and trouble free.”

Helpful Report

Posted 3 years ago

“Enjoyed my trip, tour guy(Rui)was very knowledgeable and gave us enough times for thing we need to do. Bus driver excellent.”

Helpful Report

Posted 3 years ago

“Everything turned out exactly as described by Indus Travels. Unforgettable Ireland was exactly that. A great company to deal with especially when having to move dates twice due to the pandemic. Would not hesitate to use Indus again!”

Helpful Report

Posted 3 years ago

“My mom and I had an amazing experience on our tour of Ecuador with Indus. Our local guide was amazing--very knowledgeable and flexible with us so it made it feel like a personalized experience.”

Helpful Report

Posted 3 years ago

“I like the variety of destinations, tour packages, & tour styles. I found the staff to be helpful. I will definitely travel with Indus again.”

Helpful Report

Posted 3 years ago

“Superior hotel choices including a free upgrade due to problems at a booked hotel; outstanding breakfast buffets; great bus driver/tour guide who was well-informed and pleasant.”

Helpful Report

Posted 3 years ago

“This is not the first or the last trip my wife, and I have taken with Indus Travel. As usual, the performance of the Indus team far exceeds the expectation. And these words are coming from the heart. And not just flowery language to feel and make good. In the past, Indus Travel earned permanent respect: The most respect they have earned is that we knew one country inside out, and it is one of the most challenging places in the world. Even with our languages/knowing the geography, mindset, security, and other endless difficulties of Murphy's law. Yes, Indus Travels made the whole trip flawless. This earned the Indus Travel permanent respect. Because we know it was a small achievement in such a difficult place. On the last trip to Greece: In the present trip, it will stay in our memory forever, Mykonos, Santorini, Athens, and related historical and cultural places. The trips are very well organized with a good balance of something for every interest and taste. Our upcoming trip is to Portugal: And we are looking to book several in the next year, hopefully, the year after, and hopefully the year after. Once again, we have written this review from the heart and have no hesitation in recommending Indus Travels to anyone. Sam and Sue Arora.”

Helpful Report

Posted 3 years ago

“We enjoyed our trip to Bali land Singapore. Our transfers to and from the airports we’re exceptional, from the moment they met us they were very friendly and kind. The hotels are good, people are very friendly, accommodating and helpful. Beautiful Bali was very relaxing and inexpensive and Singapore very busy and expensive. Visiting Singapore was only 3 days, I would have preferred 4-5 days stay and less stay days at Bali. It would have been nice”

Helpful Report

Posted 3 years ago

“This was an amazing trip thank you jhonatan for helping us book this trip and staying in contact with us the whole time. I will be book again with jhonatan for our future trip. Great trip great package and great price. Hotels were very nice flight was great as well can complain about anything”

Helpful Report

Posted 3 years ago

“It was a wonderful experience and I know I never would have seen all that I did if it were not for your tour guide and driver. We were the only Americans and met many wonderful Europeans.”

Helpful Report

Posted 3 years ago

“The trip to Fiji was amazing! Everything was seamless! The two tours that came with our package were wonderful! The hotel , the Warwick was beautiful and well maintained. We had a perfect location with an ocean view!!! I will definitely use Indus for my next trip!!”

Helpful Report

Posted 3 years ago

“So easy to work with Indus, as you are working with a real person as you make your arrangements. Custom requests are not a problem, so you have the exact trip you want to have.”

Helpful Report

Posted 3 years ago

“When I originally called, Rachel was very polite and helpful. When I decided to book the Italian Treasures tour, she answered all my questions and was available for more via email. It was my first European trip and the rules with C-19 did not make things easier. Everything was planned wonderfully and when the touring company messed up in the beginning, Tordes got to work and kept at it until it was correct. Great company with great people, will use again, there is a world to see.”

Helpful Report

Posted 3 years ago

“Great trip, great guides, can't complain about any aspect of the entire time. I have completed rhe review previously.”

Helpful Report

Posted 3 years ago

“Everything was great. Indus exceded our expectations. I couldn't imagine trying to do a trip like this with Indus.”

Helpful Report

Posted 3 years ago

“I travel, well, probably more than most people. I've used Indus a number of times and have been very satisfied with their "deals" as they appear on my email every week. When I've decided to ask for extras (like arranging for a day before or time after a published vacation offer, or if I wish to upgrade) they have always been helpful in either arranging/modifying my requests, or supplying contact information to allow me to modify my vacation package. I hope that this review helps...”

Helpful Report

Posted 3 years ago

“Excellent travel company, from the sales agent (Jhonathan), airport to hotel transfers, hotel accommodations, breakfast buffets, travel guide Rei Pacifico, bus driver Nelson, and the trip as a whole. We have already recommended to our family and friends. Looking forward to our next Indus Travel trip.”

Helpful Report

Posted 3 years ago

“This was our 3rd Indus trip but our first to Europe. Everything was very well organized, the guides excellent, and the hotels were all well situated and quite lovely. The only issue the tour was very fast-paced but we also wanted to cover as much as possible. I would highly recommend Italian Treasures and great value for money trip.”

Helpful Report

Posted 3 years ago

Indus Travels Inc. is rated 4.6 based on 343 reviews