“Don't buy from them . They are not honourable. They are selling fake copies for full price. The xp4200 ink cartridge would not even do a mark on the page. So terrible business.dont do it”
“To save money, I decided to try to refill my printer cartridge for the first time rather than pay the high price for a new cartridge. Chris, was very efficient, helpful and knowledgeable not only about the cartridges but also printers and computers as well. I had a few problems with my cartridge and printer but Chris was determined to help me out and give me a cost efficient price not only for my cartridge but also an excellent price for the printer I needed to purchase. Chris also tweaked my laptop and cell phone to make them faster for a minimal charge. I am very happy with the results. Overall, I am very impressed with the excellent service and am confident that Chris really wants to help customers with any and all technology problems they may have. I thought I was just getting a cartridge refilled but in the end, I got a lot of value added with Chris' knowledge and expertise. I would highly recommend Ink & Toner at the Pickering Town Centre.”
“Received package quickly. Had to hold it until old cartridge from Brother finally gave up. About a week after receipt. Installed cartridge from Ink Toner and all that printed was a ghost image on about 1-½ inches of a side column. Tried several times and could not get anything better. It appears to me that this “new” cartridge has no toner in it. I called company telephone number and left message. No response at all. Would appreciate a credit and return authorization.”
“I’m here now at ink & toner was very nice as I walk in the door very helpful to help me she got right to it what I need . Her pleasant made me to come back again I found a new place where I can shop. Thanks a million 😀”
“I ordered twice for my both Printers Inkjet and laserjet , i usually was ordering originals from Ink Toner Shop , always as expected , fast delivery , one time my Brother original was out of stock or Discontinued by Brother maybe , i got a phone call from Alex , he recommended the replacement , i was first skeptical but i tried the replicate , and amazingly it worked as the original ones fro fraction of price , i always admired the way Ink Toner Shop handle my requests so fast and with information.”
“Have been ordering ink from this place for a while now and was quite happy. This time they sent the wrong product to me. They insisted that it was correct even though it looked nothing like the picture in my confirmation and as I was a repeat customer knew what the ink should look like. I asked that they send me the correct order and would send back the product that I could not use. I was told I was uncooperative because I could not use the ink. I did try it and it did not work. They refused my request and were rude. Now stuck with all of this ink that my printer does not recognize. They turned a simple exchange into a big deal and were rude to me because I simply wanted the correct ink. Will never order from them again. What return policy? I wanted to return them unopened but she insisted I open and try.”
“I ordered a new fuser for my Brother printer in April. It was a good price and arrived timely. I was happy to find a new company with good service. However, my printer still wasn't working. I took it to the repair shop and they identified the fuser as being defective. I contacted Ink Toner for a refund or replacement. No response. I have now sent emails, left voice mails, sent Facebook messages and direct messages on their website. I'm sure this company is a scam. I've never received a response. Even though they provide many ways to contact them, there is never a reply even though they say they'll respond within 48 hours. It's been months now.”
“This is an update to my previous review regarding the original Brother toner cartridges. It is true that instead of the OEM cartridges that were advertised, they shipped used refilled cartridges. I was quite upset about this and felt that this comapny was not legitimate and I was hesitant to send the cartridges back as I thought that they would keep my money as well as the returned cartridges. They had advised me that my order was sent in error. I finally decided to take my chances and return the cartridges to them. They sent me a prepaid shipping label. To their credit, when they verified my claim, they did provide a complete refund. While they did initially deliver the wrong cartridges, they did correct the situation so I am now inclined to believe that this is a legitimate business that owns up to their mistakes and makes it right. I would shop with them again.”
“These people advertised that they are sending original Brother toner cartridges but what they send you are refilled cartridges that have obviously been refilled and repackaged. there are no original Brother return labels and the Brother boxes have been carefully retaped trying to pose as originals. When I contacted the company, they seemed shocked and advised me that someone must have switched cartridges during shipping! Save your money and stay away from this website. Big scam.”
