insulation4us Reviews

4.3 Rating 195 Reviews
82 %
of reviewers recommend insulation4us
Read insulation4us Reviews
Very pleased with the trading that I have done with this company.
Helpful Report
Posted 3 weeks ago
They had the best prices I could find and the order process was very easy. Shipping was fast and the shipper was great to work with. I will be ordering again in the future.
Helpful Report
Posted 4 weeks ago
Staff came through at a time when the insulation I needed couldn't be found anywhere near me.
Helpful Report
Posted 1 month ago
Great product great delivery time and cost
insulation4us 5 star review on 21st December 2023
Helpful Report
Posted 3 months ago
SHIPPING PRICES ARE OUTRAGEOUS.
Helpful Report
Posted 3 months ago
There was a little confusion about the delivery, but it was taken care of relatively quickly and professionally.
Helpful Report
Posted 4 months ago
Good product
Helpful Report
Posted 1 year ago
Good Company - Sorted my products exactly as ordered and shipped on time and with no damages.
Helpful Report
Posted 1 year ago
great prices; about the best you can get as a homeowner. quick and convenient delivery; product delivered pristine and undamaged
Helpful Report
Posted 1 year ago
You came through when Home Depot didn't, thank you so much. I will recommend you to all of the people that ask me about insulation on my FB build page.
Helpful Report
Posted 1 year ago
Can’t beat the price. They were very good to work with and Nathan especially was very helpful. Due to the supply chain issues everywhere, the original insulation I ordered got back-ordered 6 months and they helped me to find a suitable alternate which actually worked out great.
Helpful Report
Posted 1 year ago
I ordered the ViperII vapor barrier on April 14, 2022 and received it one week later. Unfortunately, the roll of ViperII was poorly packaged and the packaging was heavily damaged. As a consequence multiple layers of the vapor barrier were perforated during the transport. Since we need the full roll for covering the area under our slab, we could not complete the slab preparation. A few days later I sent the pictures to Insulation4US. They responded quickly stating that they would contact the supplier. 4 weeks later (today is May 25, 2022), the issue is still not solved. I needed to cancel the concrete pour and cannot even schedule the concrete pour since I do not know when I will receive the replacement. This is extremely frustrating! I am revising my rating from 1 to 5 stars. The reason is that Insulation4US forwarded my complaints about the bad packaging and the ensuing damages to the producers. After quite a few emails the producers sent me a new roll of the vapor barrier through Insulation4US. And this time the packaging was much better. I very much appreciate the help by Fiona in the office. I am a happy costumer and will order again from Insulation4US.
Helpful Report
Posted 1 year ago
Hi, Thank you for your review. We are very sorry that your order arrived damaged. Unfortunately, the product you purchased has moved out to a long lead time. We are waiting on this product to come back into stock before we can send a replacement out to you. We have also opened a case with the carrier which we have emailed you about. As the goods left our warehouse in perfect condition we have to open a dispute with the carrier for damaging the product during transit. This is why we requested photos of the damage from you. We will speak with the warehouse today and see if we can send out an alternative product as we are still waiting on the product that you ordered to come into stock. Again so the carrier did damage your product and we are also looking into improving the packaging. Regards Insulation4US
Posted 1 year ago
I was kept apprised of my order status constantly. The service was professional, quick, and on mark! They had an item that was very hard to find and made it easy to purchase.
Helpful Report
Posted 1 year ago
I ordered an attic stairs that was aluminum and it came in a little delayed because of the issues worldwide. Loved it and so did my client
Helpful Report
Posted 1 year ago
Was exactly what I wanted took a little time to get it because of covid. They kept me informed and actually delivered early.
Helpful Report
Posted 1 year ago
Everything was fairly seamless with my order. I ordered lots of rock wool. The order was delayed once for about a week, which, given the general state of supply chains, that was hardly an issue. The reps at insulation4us contacted me immediately to inform me. The delivery driver contacted me before showing up (as scheduled). He was polite and efficient.
Helpful Report
Posted 2 years ago
They were easy to work with. If our when I need insulation again, I will definitely use insulation4us again.
Helpful Report
Posted 2 years ago
Even with a challenging delivery location a solution was worked out. Excellent customer service!
Helpful Report
Posted 2 years ago
excellent service!
Helpful Report
Posted 2 years ago
Customer service was amazing making sure that I received what I needed as quickly as they could get it to me and saved me over $400 which helped me purchase other products I needed. I would not hesitate to recommend them to others and will buy from them again for any and all projects.
Helpful Report
Posted 2 years ago
insulation4us is rated 4.3 based on 195 reviews