AFIA Insurance Brokerage Services LLC Reviews

Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.31

4.3 Rating 2,507 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

Questions

Metrics

4.3

Based on 2,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 24th June 2025

Mufid

AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Kelvyn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s been 5 years and I’ve had a great experience every time! thanks Terence and the insurancemarket.ae team for the prompt service.”

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Posted 2 years ago

“The Service was good and quick and provide good discounted price”

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Posted 2 years ago

“response in fast manner , follow the the requirements and provide the best price”

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Posted 2 years ago

“Very very happy with ur services..specially Mr amjad,who helped me each and every step to get insure for my accident car.I really thank Mr amjad and insurance market.ae for smooth and excellent process of claiming of car insurance so simple..”

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Posted 2 years ago

“I am unable to get quote from any of the insurance company for my exported car. Then I came to AFIA insurance brokerage services and get the best quote. Really very wonderful customer service”

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Posted 2 years ago

“Thanks AFIA Insurance, you were really kind and knowledgeable and allowed to take the right decision in right package that well suits my need and fits into my budget. Best of Luck. Tyronne”

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Posted 2 years ago

“I am a annual customer with AFIA and their service is commendable. Brandon did a fantastic job and provided me the best options.”

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Posted 2 years ago

“Excellent Service providers”

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Posted 2 years ago

“I believe Afia insurance is the most efficient insurance brokerage firm I'm the UAE . I do my I surface by a click of a button ...excellent service”

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Posted 2 years ago

“My car went into major repairs and it was anticipated to be in the workshop for more than a month but bec.of constant follow up by the Agent car repairs was finished in 2weeks (after the approval process that usually takes 10days) This made me so happy! Many thanks to Lorraine and esp. to Amjad for assisting me throughout the process. Keep up the great work! 5☆ customer service to you both!”

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Posted 2 years ago

“I'm happy with the service which I received from AFIA. The reason for this good review is the service support which i received from Terence . If anyone is looking for good insurance with excellent customer service, really recommend for AFIA.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Best brokers I have experienced... quick and efficient... not only to sell you insurance but with a greater service and follow up if you hit your car... thank you Ankita for your excellent support and follow up... dealing with you was so easy and effective”

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Posted 3 years ago

Thanks Elie!

Posted 3 years ago

“I had an excellent support with my car insurance with Mr Rehan Talib. Recomended!!”

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Posted 3 years ago

Thanks Gerardo!

Posted 3 years ago

“Very good experience with insurance market .A special thank you to Ms. Patricia Barnabas , she was very helpful in choosing the right insurance for my family . She was always available and replied promptly to all my queries .”

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Posted 3 years ago

Thanks Francesca!

Posted 3 years ago

“Worked with Lowbert and he actioned the process efficiently and promptly.”

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Posted 3 years ago

Thanks David!

Posted 3 years ago

“Sadiq was very helpful and professional in providing different quotes and comparison and then issuing the policy immediately, this is my 4th year I'm renewing car insurance continuously with him.”

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Posted 3 years ago

Thanks Mudit!

Posted 3 years ago

“Provided good comparative quotes. Good support whenever needed. Easy payment process.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“I like the service , thanks for all the stuff they are friendly and helping.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Quick, professional, very helpful. The reps are very helpful and responsive. They provide comparative rates from different companies and assist you to choose the best one for your needs.”

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Posted 3 years ago

Thanks Yesim!

Posted 3 years ago

“I had such a bad experience with Insurance market and from its partners. AFIA is trying not to release my refund without any reasons and getting very indifferent messages.”

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Posted 3 years ago

Dear Ajithgpn, Thank you for sharing your valuable feedback with us. We sincerely apologize for the stressful experience you have had during the cancellation of your insurance policy. We have investigated the case further and identified our Claims and Cancellations Deputy Manager. Mr. Shahid has spoken to you on this case. Please note that the requested policy to be canceled was never issued by us. The same was checked and confirmed by Mr. Shahid. We would recommend you contact and reach out to your Insurance Company directly for any cancellation and refund requests. We truly apologize for the inconvenience that are caused. As a company, we are committed to giving prompt and high-quality customer service experiences to our clients. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 3 years ago

AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,507 reviews