AFIA Insurance Brokerage Services LLC Reviews

Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.32

4.3 Rating 2,479 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

Questions

Metrics

4.3

Based on 2,479 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 1 star review on 11th June 2023

ROHINTON Khajotia

AFIA Insurance Brokerage Services LLC 5 star review on 17th April 2023

Kelvyn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got excellent service from Farisha of Insurance Market. Good price was offered to me for agency repair. Simply outstanding in professionalism. Paban Ghosh”

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Posted 2 years ago

Thanks Paban!

Posted 1 year ago

“i have been having car insurance from insurance market since last 2 year. April pascual was very helpfull agent. She choose the best for me. 5 star should be the rating. Will be lovely to continue dealing with her.”

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Posted 2 years ago

Thanks Su har!

Posted 1 year ago

“Happy to ur good and fast sarves..”

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Posted 2 years ago

Thanks Nasar!

Posted 1 year ago

“They managed to get me the best quote with all benefits required. Professional and prompt in communication.”

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Posted 2 years ago

Thanks Ahmed!

Posted 1 year ago

“I am Happy with the service you provided, I deal with your agent Mr. Aasim Jethwa, he is giving good values and caring for the customers requirements.”

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Posted 2 years ago

Thank you!

Posted 1 year ago

“My car insurance renewal process went really smooth and got a good offer from insurance market.ae,”

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Posted 2 years ago

Thanks Ragupathy!

Posted 1 year ago

“Very simple and excellent service.”

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Posted 2 years ago

Thank you!

Posted 1 year ago

“I’m trying to get a policy since 2 days to emails.3 times call requested one one reply. disappointed !!”

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Posted 2 years ago

“Excellent service Sheena did a great job highly recommended. I will keep using them. Paul”

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Posted 2 years ago

Thanks Paul!

Posted 1 year ago

“Awesome service provided by Ayush of insurance market. He quoted a very fine quote for RSA and also ensured the policy was issued as requested on the very same day. Great follow up and adhering to time schedule.”

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Posted 2 years ago

Thanks Adil!

Posted 1 year ago

“Very good service”

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Posted 2 years ago

Thanks Anil!

Posted 1 year ago

“Reliable, fast and easy! My Insurance Advisor Loraine Cuadra has been very helpful for years. I look forward for many years of good service!”

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Posted 2 years ago

Thank you!

Posted 1 year ago

“I was unfortunate to have to apply for insurance claim for car insurance - and even though the insurance provider themselves were not prompt and didnt even have updated info on their sites, I was able to reach Insurance Market support swiftly and get a reply and a call back from lovely Ashmy Arackal who took her time to ask me through all the process and details. This was my first time experiencing car accident ever so I immensely appreciated her help and would highly recommend Insurance Market. On a separate note, if anyone needs to raise a claim with a policy purchased through Insurance Market - skip calling the provider directly and call IM, people like Ashmy will guide you and help you save your time and stress.”

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Posted 2 years ago

Thanks Elena!

Posted 1 year ago

“Very good experience”

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Posted 2 years ago

Thank you!

Posted 1 year ago

“Good and prompt service”

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Posted 2 years ago

Thanks Bara!

Posted 1 year ago

“They are helpful They do vetting satisfy your needs I dealt with Nadia She was really very helpful”

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Posted 2 years ago

Thanks Haitham!

Posted 1 year ago

“Just renewed my car insurance via Insurance Market. Loraine acted swiftly, professionally and …. Got me a real good deal!!! Thanks, Guys 👍”

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Posted 2 years ago

Thanks Dirk!

Posted 1 year ago

“Hi, I have taken the Health Insurance Policy from Eva (Insurance Market) and got the worst experience in terms of customer service and got cheated with the wrong hospital and clinic list. Please don't take the insurance from them, I suggest, always take the policy directly from the company and check the list. Regards, Pankit”

Helpful Report

Posted 2 years ago

Dear Pankit, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we identified that one of our insurance advisors, Ms. Eva assisted you with your health insurance inquiry and the policy issuance process on 11th October 2021. Before the policy was issued, it was discussed that Out-Patient treatment is restricted to clinics only and In-Patient treatment is restricted to hospitals for emergency cases only. Moreover, we received a confirmation from you that you have no Pre-Existing nor Chronic Conditions during the application on 27th September 2021. Please note that Physiotherapy requires pre-authorization. This requires your doctor to first check and be granted permission before your insurance will cover it. Your Insurance Advisor Eva, contacted you on 29th March 2022 to discuss the issue. It was identified that the claim was declined. The advisor then requested you send the necessary documents so we can check with your insurer the status of your claim or the reason for declining the same. However, we did not receive any response from you. As a company, we are committed to giving prompt and high-quality customer service experience and we sincerely apologize for the inconvenience caused to you. We at InsuranceMarket.ae strive hard to meet our client's expectations and are keen to maintain our customer satisfaction levels. Should you have any concerns, please do reach out to us as we would be happy to support you in any way possible. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 1 year ago

“review ...”

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Posted 2 years ago

Thanks Saleem!

Posted 1 year ago

“Excellent service by Mr Sandeep from Insurance market. He was very professional and Very helpful. For so many years in UAE whenever it is Car insurance new or renewal or new car. One phone call or a whattsapp to him does the Job. Very professional and Very helpful. I hope all the team is good and delivers best service. And always they give the best price in the market . I will really recomend anybody to go Blindly with them”

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Posted 2 years ago

AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,479 reviews