AFIA Insurance Brokerage Services LLC Reviews

Name: AFIA Insurance Brokerage Services LLC
Address: 27th Floor, Control Tower, Motor City, Dubai
Rating: 4.30

4.3 Rating 2,524 Reviews

84 %

of reviewers recommend AFIA Insurance Brokerage Services LLC

Company Reviews

Questions

Metrics

4.3

Based on 2,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0504274338

Email:

avinash@afia.ae

Location:

27th Floor, Control Tower, Motor City
Dubai
26423

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AFIA Insurance Brokerage Services LLC 2 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t receive the quote itself!! Brought a policy directly and proceeded with registration!!”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Chandrasekharaiah, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Nissan Sunny 2016 model was assigned to one of our advisors, Ms. Rogine on 05th January 2020. We have identified that the advisor has delayed in sending the motor insurance quotes. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We have given a stern feedback to the advisor to ensure it is not repeated in the future. We are truly apologetic for the inconvenience caused. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“The response was too slow. By the time I got the quote from you, I had arranged my insurance with another provider.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Gul, We appreciate you taking time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we have identified that you have inquired with us for your motor insurance on 04th January 2020 at 18:04. The advisor has contacted you on 05th January 2020 in order to confirm the necessary details related to your vehicle (such as the vehicle make and model, claims history etc....) and sent the comparison quotes from different insurance providers. We are truly apologetic for the delayed response and rest assured we have given stern feedback to the advisor to ensure it is not repeated in the future. We at InsuranceMarket.ae operate on a different model within which we provide our clients with the tailor made options for their insurance. This process requires us to check each and every detail related to your motor insurance including your claim history, type of insurance, vehicle trim, etc... as it helps the advisor in generating the accurate quotations. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Very good”

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(Car Insurance) - Posted 6 years ago

Thanks Marah!

Posted 6 years ago

“Took one day to revert”

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(Car Insurance) - Posted 6 years ago

Dear Datta, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry was assigned to one of our advisors, Mr. Arvind on 04th January 2020. We have identified that the advisor has sent the best possible comparison quotes for your Toyota Fortuner 2018 model on 06th January 2020. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We apologize for the delayed response and we have given a stern feedback to the advisor to ensure it is not repeated in the future. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“No one replied”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Murtaza, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. We really appreciate that you have given us a chance to prove our core belief in providing exceptional service to our customers and would like to thank for inquiring with us. We are glad that the advisor was able to assist you with your motor insurance renewal and has provided the best possible deal. Thank you for purchasing from InsuranceMarket.ae! Upon further investigation, we have identified that you have inquired with us for your motor insurance on 04th January 2020. Please note that it’s not our usual standard and we understand how frustrating it would have been to wait for the insurance quotations. We are truly apologetic for the delayed response and rest assured we have given stern feedback to the advisor to ensure it is not repeated in the future. We would like to thank you once again for giving us the opportunity to serve you. Our aspiration is to keep you as one of our most valued clients, and we hope to serve you better in subsequent times. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“Service is good.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Noorullah!

Posted 6 years ago

“It was very nice experience to deal with.”

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(Car Insurance) - Posted 6 years ago

Thanks Anand!

Posted 6 years ago

“Low quality of service with slow response.”

Helpful Report

(Car Insurance) - Posted 6 years ago

Dear Kamel, We appreciate you taking the time and sharing your concerns with us and would like to apologize for the inconvenience caused to you. Upon further investigation, we found that your motor insurance inquiry for Nissan Micra 2013 model was assigned to one of our advisors, Mr. Henry on 04th January 2020. We have identified that the advisor has delayed in sending the motor insurance quotes. Please note that it's not our usual standard process and we do understand the urgency of your inquiry. We have given a stern feedback to the advisor to ensure it is not repeated in the future. We are truly apologetic for the inconvenience caused. We at InsuranceMarket.ae strive hard to meet our client’s expectations and will work on improving our process so that we can serve our clients better. Hope we get a chance to make amends and serve you again in the future by providing a better experience. Kind regards, Zainab Noor Unit Head - Quality Assurance

Posted 6 years ago

“RAKSHATH SHETTY gave me super service where he got me everything within couple of hours while I was in my desk. Super service by Rakshat”

Helpful Report

(Car Insurance) - Posted 6 years ago

Thanks Seyed!

Posted 6 years ago

“I compared insurance rate with a few agencies, InsuranceMarket gave me the best rate for my car insurance. Speical thank you to Nimeesha Joshi for the excellent and quick service”

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Posted 6 years ago

Thanks Tasneem!

Posted 6 years ago

“Very good service, will recommend to my friends.”

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(Car Insurance) - Posted 6 years ago

Thanks Slavina!

Posted 6 years ago

“Good care of the customer”

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(Car Insurance) - Posted 6 years ago

Thanks Sumudu!

Posted 6 years ago

“Amazing customer service”

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Posted 6 years ago

Thanks Sana!

Posted 6 years ago

“Excellent services”

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Posted 6 years ago

Thanks Mufleh!

Posted 6 years ago

“Nella Bajenting was a very good Insurance Advisor, she explains very well about the product. Keep up the excellent work! Thank you.”

Helpful Report

Posted 6 years ago

Thanks Girlie!

Posted 6 years ago

“Quick on getting in touch with a inquiry or quotation as well as finding deals”

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Posted 6 years ago

Thanks Reigner!

Posted 6 years ago

“The best price in the market”

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Posted 6 years ago

Thank you!

Posted 6 years ago

“Good customer service and transparent in all activities”

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Posted 6 years ago

Thanks Sabeer!

Posted 6 years ago

“Nice experience”

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Posted 6 years ago

Thanks Tahir!

Posted 6 years ago

“Ritesh B was very helpful and managed to provide an amazing price for the year - would definitely recommend his services Thanks again”

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Posted 6 years ago

Thank you!

Posted 6 years ago

AFIA Insurance Brokerage Services LLC is rated 4.3 based on 2,524 reviews