Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,617 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two uvb lights arrived smashed to bits rang phone number to ask for refund gut was rude on phone has to email pics I sent videos but wanted pics sorry but did they want 200 pics of smashed glass took 6 days for refund”

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Posted 3 years ago

“Pleased with everything. Thankyou”

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Posted 3 years ago

“Brilliant service. All plants coming save packed. Live food is live. Thank you”

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Posted 3 years ago

“Kept up to date with my delivery and heat bulbs a bargain and trustworthy work perfect”

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Posted 3 years ago

“Fresh and in good health at the best price ever! Fast delivery 🚚 service.”

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Posted 3 years ago

“Amazing service.... I have a bug subscription for my BD and I literally have no complaints or anything bad to say... delivery is super quick... They even email ahead of a strike etc to remind you of any delays and offer to send the products early... All communication is prompt and professional... absolutely love this place”

Internet Reptile 5 star review on 28th October 2022

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Posted 3 years ago

“Absolutely amazing affordable service and quick delivery, will definitely be using your service from now on”

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Posted 3 years ago

“Perfect service. Product was spot on.”

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Posted 3 years ago

“Brilliant service next day delivery good prices”

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Posted 3 years ago

“I was really happy with my order or two lights for my turtles. Both bulbs blew after a day of having them and now my turtles are left without a light until I get paid. I got two because I needed a back up if it blew didn’t expect it to be in the first 24hrs!”

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Posted 3 years ago

“Very good value for money, cheapest i found online. Also quick delivery.”

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Posted 3 years ago

“Excellent service and products thank you. Will definitely use you again.”

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Posted 3 years ago

“Fast delivery thank you”

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Posted 3 years ago

“Needed heat lamp for bearded dragon. Arrived pretty quick”

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Posted 3 years ago

“I love using this company, everything is well packed and dispatched really quick. The last few orders I only selected the Royal Mail option and it arrived with a few days which really does help keep the delivery cost down. Well done internet reptile”

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Posted 3 years ago

“Courier did not follow instructions so large mice had defrosted & squishy. Did get refund without any contact back despite saying they would sort replacement… basically no food at all for my snake so complete waste of my time ……”

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Posted 3 years ago

“Always great ordering and arrives quickly.”

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Posted 3 years ago

“Great service and delivery with our locusts every 2 weeks. Thank you one happy customer.”

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Posted 3 years ago

“Fast delivery and lovely man on the phone the item itself was badly scratched as the screws were out of the packet so scratched shame as it was a birthday present too”

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Posted 3 years ago

“Crickets come half dead”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,617 reviews