Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,884 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,884 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service with quick responses to issues with parcel damaged in post.”

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Posted 4 years ago

“Every time I order stuff it comes normally the day after I wouldn’t order from anywhere else and great price as well 😀”

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Posted 4 years ago

“Good communication, speedy delivery, good value product. Very happy.”

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Posted 4 years ago

“This was the first time ordering and I am very pleased with the service and products. Arrived very quick too. Will be using this company again.”

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Posted 4 years ago

“Great quality and arrived so quickly! Bought from here several times now and each time was excellent”

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Posted 4 years ago

“Could not of asked for a better service communication excellent Will definitely be using again”

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Posted 4 years ago

“Excellent value for money and speed of delivery and packaging first class. Highly recommend”

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Posted 4 years ago

“I usually use Northampton reptile centre, which are fantastic. I tried internet reptile as they was more financially competitive regarding live food. I spend about £40-50 on bugs a week. So a saving of £5 per order was good. In the long run it was more costly. 24 dead locusts out of 36. Calci worms..dead. No help with replacement or a refund. Went back to Northampton reptile centre, not a single dead locust. They package them with heat packs for the journey. Never using these again.”

Helpful Report

Posted 4 years ago

Whilst we appreciate customer feedback we would query this review; perhaps there was an isolated issue with delivery, which like all orders, would simply be resolved without any hesitation if we were contacted. Our livefood is sent from the same breeder as Northampton reptile centre so is identical in every possible way; from the insects to the boxes, packaging material etc (we have verified this order as being sent directly from the farm)/. The only difference between ourselves and NRC for this order is that we put less mark up on the product which means our customers are able to save money (the reviewer identifies a saving of around £250 per year based on the order). We don't usually follow up with direct feedback relating to competitors, but on this occasion, there can be absolutely no inherent difference to authenticate the review content and the mission of Internet Reptile is to deliver both excellent qualities AND save our customers money - £250 is a lot for any customer to overspend unnecessarily.

Posted 4 years ago

“reliable and fast shipping”

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Posted 4 years ago

“Great service and prices, very fast delivery.”

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Posted 4 years ago

“Ordered Basking Spot Lights, reasonably priced and quick delivery”

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Posted 4 years ago

“First time using Internet Reptile. Now i know why they are the biggest around. Everything was in stock, great price and delivered at a super fast speed. Highly recommend. Many thanks”

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Posted 4 years ago

“I used internet reptile to buy new uvb lighting. The range of items they have and the prices are excellent. The dispatch of the lights was dealt quick and they had been packaged carefully so they didn’t break in the post as I’ve had happen before when ordering from other companies.”

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Posted 4 years ago

“Good and efficient service. Very happy!”

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Posted 4 years ago

“Good products, good prices and stable website x”

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Posted 4 years ago

“Excellent site, great range of stock & availability, easy to use ordering process and prompt delivery”

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Posted 4 years ago

“Easy to use website with a wide variety of products - everything you could need. Excellent prices and great customer service. No issues at all, will be using again and would recommend to others.”

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Posted 4 years ago

“I Love using internet reptiles for all my goods inc live food, never had any problems and always arrives quickly”

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Posted 4 years ago

“Good selection, competing prices and fast delivery. What more could you want!”

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Posted 4 years ago

“Very fast delivery and chicks in good order”

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Posted 4 years ago

Internet Reptile is rated 4.8 based on 12,884 reviews