Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, very quick and very efficient.”

Helpful Report

Posted 11 years ago

“Great pricing, and fast pickup. Regular guy know where I leave stuff if I am not in. Full marke !”

Helpful Report

Posted 11 years ago

“I regularly send small parcels abroad via interparcel. They are collected the day after booking, leave for the continent the same day and can saometimes arrive at its destination during the next two days. My parcels have always arrived intact and safely. All for a reasonable price. Their online site is easy to manoeuvre too!.”

Helpful Report

Posted 11 years ago

“I am not an expert on a computer but found this quite easy I ordered at 7 30 pm on Tuesday 4 Feb. and you are collecting tomorrow 5. Feb. How's that for service. WELL. DO NE”

Helpful Report

Posted 11 years ago

“What the title says. The Royal Mail has a laughably extortionate pricing policy. Interparcel lets me find a courier for a price I like, with optional insurance upgrades and confirmed transit. I've sent packages to every continent on this planet using Interparcel.”

Helpful Report

Posted 11 years ago

“I have no hesitation in recommending Interparcel. They give you lots of options and various levels of cost. I usually take the cheapest signed for delivery and they always get there.”

Helpful Report

Posted 11 years ago

“On-line booking is a dream. We rarely have problems with deliveries, but the telephone staff are great at chasing and sorting. Most panics do erupt towards the end of the day, so it would be handy to be able to make phone enquiries into the early evening.”

Helpful Report

Posted 11 years ago

“I find Interparcel to be good value for money and efficient in their stayed delivery times. This keeps my customers happy and makes for good business relations”

Helpful Report

Posted 11 years ago

“very good company with a wide range of couriers and prices to suit your needs,easy to contact for free with live chat,very easy to book parcels in and pay and unlike a lot of company's do not accept cheapness over quality the couriers that they provide are top top couriers. very pleased and have been using interparcel for well over 5 years.”

Helpful Report

Posted 11 years ago

“We have been using inter parcel for a few months now and have found that our parcels are usually always collected on time and we have no issues with them not being delivered or being delivered late. So we have very happy customers which means we are a happy customer :)”

Helpful Report

Posted 11 years ago

“Interparcel was recommended to me by a "frequent user" who sent parcels to UK and European destinations. I have used them several times over the past two years or so and always found them efficient. Yesterday I started the process of sending a parcel from Bristol to Newcastle at 11:30am for next day delivery before noon and boy were they fast. The parcel was picked up at 2pm and delivered at 9am the next morning. The price was really reasonable and the package arrived in the condition it was sent. Congratulations to James Giffen for the courtesy email informing me that my parcel had been delivered and to all other employees concerned.”

Helpful Report

Posted 11 years ago

“Fab, very simple to book and arrived in Italy the next day as promised.”

Helpful Report

Posted 11 years ago

“It's good and serious the stuff is friendly especially mark with my hermes service”

Helpful Report

Posted 11 years ago

“First time every selling on e bay and using inter parcel. Quick,easy and foolproof,happy days”

Helpful Report

Posted 11 years ago

“simple and straight forward to book, easy to follow pricing and never fails to deliver..”

Helpful Report

Posted 11 years ago

“spot on good fast problem solving costumer service.”

Helpful Report

Posted 11 years ago

“I have used their service for sometime now.They are also very helpful on the phone I like their prices too.My preference is taking my parcel(under 18kg)to my local shop using UPS.From online ordering to taking to the shop 30 minutes.No waiting in all day”

Helpful Report

Posted 11 years ago

“I found this courier service site easy to use, giving me all the relevant information I needed to send my parcel.”

Helpful Report

Posted 11 years ago

“I use them all the time, wide range of couriers for different sized items, different delivery times and different prices. No complaints.”

Helpful Report

Posted 11 years ago

“I am using inter parcel for a quite long period of time and can not ask for more. Very easy booking system. Courier always on time. Comparing to any other booking agent you are really the best. Thank you and hope to deal with you again!”

Helpful Report

Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews