Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Interparcel are the best courier comparison site. Simple as that.”

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Posted 11 years ago

“I have been using Interparcel for over a year on a regular basis. They have never let me down. The website is very simple to use and if you have any difficulties you can ring their very helpful customer reps. I run a small business and so it is extremely important that I get the best price for deliveries and a very reliable service. I get all these with Interparcel and have no hesitation in recommending them”

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Posted 11 years ago

“I've been using Interparcel for about 3 years now and have sent around 1500 parcels. To date nothing has been damaged, nothing has gone astray, and they have a 1st class customer service dept for any minor issues. The only complaint is that around Christmas it can be difficult to get through to customer service, but that's to be expected at that time of year. Use their "Interparcel Economy" service which is actually UPS and you really can't go far wrong.”

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Posted 11 years ago

“We use Interparcel many times per week and always we receive excellent service and prices. So easy to use/work with.”

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Posted 11 years ago

“Very happy with the service provided and delivered. Would definitely use again”

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Posted 11 years ago

“Im very happy with the site, its easy to use. If I had one issue with it, i would prefer the booking process to be less "clicky". If it were more simplified then it would be better. However thats not a dig to say its bad, I'm just being fussy, time is money, less clicks, less time = more money.”

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Posted 11 years ago

“I HAVE USED INTERPARCEL FOR LONG TIME NOW AND I AM VERY PLEASED WITH THE SERVICE THEY GIVE.. ALWAYS POLITE AND THEY SORT OUT ANY QUESTIONS QUICKLY SO I HIGLY RECOMMEND”

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Posted 11 years ago

“Fantastic company..great prices and user friendly website!”

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Posted 11 years ago

“I have been using Interparcel services for 5 years - with good choice of couriers I tend to use UPS most of the time and the prices are great - and I have never had a package go missing or get lost.”

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Posted 11 years ago

“It is a delivery company I will recommend!!”

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Posted 11 years ago

“The test of a good carrier is how they resolve problems which are inevitable at some point with items sent but interacted handle and resolve these quickly and with courtesy, something their competition could never claim”

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Posted 11 years ago

“So far very good, if delivery is as good I will be most impressed, are my initial thoughts, only time will either confirm them or make me change my mind,”

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Posted 11 years ago

“Even more happy to do business with Interparcel!”

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Posted 11 years ago

“I use Interparcel almost on a weekly basis to send parcels all over the world, and in the UK. Never a problem, and such an easy site to navigate....”

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Posted 11 years ago

“Interparcel is better in prices then parcel2go. Very reliable. never let me down”

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Posted 11 years ago

“Every time I have booked a delivery with Interparcel they have collected and delivered in the time zone given. I have never had a parcel go missing or get damaged in transit. The prices are always competitive and the people who staff the help line are very friendly too so unless the prices rocket I simply wouldn't go anywhere else.”

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Posted 11 years ago

“Always the best portal for price and reliability”

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Posted 11 years ago

“Brilliant - no longer any need for contracts with shipping companies that require minimum monthly spends. Choose which shipper you use at time of booking. Simple, easy, cost effective and convenient.”

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Posted 11 years ago

“I always use Interparcel and recommend my customers to do the same when sending their prized possessions to me for repair and servicing.”

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Posted 11 years ago

“All couriers are always friendly and on time”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews