Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Interparcel many times now for personal and business use and the service is always great. The one time a parcel has gotten lost (not Interparcel's fault) they reimbursed me by cheque in a timely fashion. Recommended.”

Helpful Report

Posted 11 years ago

“We use Interparcel about twice a month usually sending merchandise and i have never had any issues with them. Our products always arrive accordingly. Their website is simple to use and easy to navigate around. It gives you loads of competitive prices and what is offered for each courier service.”

Helpful Report

Posted 11 years ago

“This service is quick and easy to use. I love it!”

Helpful Report

Posted 11 years ago

“Highly recommend, fast and easy to use service.”

Helpful Report

Posted 11 years ago

“really pleased with the service i receive from interparcel”

Helpful Report

Posted 11 years ago

“EFFICIENT, USUALLY VERY HELPFUL, INCLUDING CUSTOMER SERVICES WHEN THERE IS THE ODD HICCUP”

Helpful Report

Posted 11 years ago

“Excellent service”

Helpful Report

Posted 11 years ago

“What can I say about Interparcel - certainly nothing bad and we'd be lost without them. It's quick and easy to book collections on line, competitive rates with lots of price and service options to choose from and our regular friendly courier - no fuss - no problems - just what every business needs from a service provider..”

Helpful Report

Posted 11 years ago

“Easy to use website, professional, flexible, cheaper than our accounts with any of the companies used, TNT< UPS, all professional couriers, good customer service.”

Helpful Report

Posted 11 years ago

“This is a quick and easy service, simple and effective to get the job done as fast and as cheap as possible. I've never had any issues at all with them. It's a first class service all round.”

Helpful Report

Posted 11 years ago

“I've sent parcels with Interparcel for more than six years. They are totally reliable, give what I can only see as the best and most competitive prices on the Net, and their customer service is second to none. I have only had two parcels go astray in six years, and on both occasions Interparcel were diligent in locating and great at keeping me informed. No reason to go elsewhere!”

Helpful Report

Posted 11 years ago

“Really simple service, easy print of labels. will recommend”

Helpful Report

Posted 11 years ago

“I had used a well known national courier for a long while but about a year ago, to make their service more efficient, they replaced the simple phone or email to request a collection with a highly complex on line arrangement - which tended to crash my computer. After hours of wasted time I discovered Interparcel's range of services: the booking process is very straightforward; I almost always choose the cheapest deal and have never been let down.”

Helpful Report

Posted 11 years ago

“good website to navigate, works well, very rarely have a problem - always resolved quickly if any arise - only neg would be having to check boxes for text alert on delivery - why can't this be an opt in alert instead of opt out!”

Helpful Report

Posted 11 years ago

“Makes sending large parcels so easy with great value delivery options. I have used the service a few times and would definitely recommend it.”

Helpful Report

Posted 11 years ago

“Such a simple and efficient way to find a courier to send your parcel with”

Helpful Report

Posted 11 years ago

“Great service thanks”

Helpful Report

Posted 11 years ago

“Booking on-line is simple, courier collects from my door so no more Post Office queues AND cheaper than the Post Office / Parcelforce. What's not to love..?”

Helpful Report

Posted 11 years ago

“I have been using interparcel for a number of years now. for my small business. When I started I tried to use TNT and a number of other companies, but because the volumes were small they were not really interested and the prices were very high. I can quickly cost up and send parcels anywhere. I have sent them to Switzerland, Malta Mexico, Brazil Australia and other places. Usually they arrive intact and on time. Occasionally when there is a problem it is quckly sorted. I do recommend this company to others most recently a company called Bellisimo furniture in Leyland”

Helpful Report

Posted 11 years ago

“Great value for money. Very simple to use the online system. Excellent service. A much more reliable alternative to Royal Mail!”

Helpful Report

Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews