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Interparcel Reviews

4.5 Rating 9,901 Reviews

54 %

of reviewers recommend Interparcel

Company Reviews

About Interparcel:

Interparcel the UK's favourite online parcel comparison website, offers discount parcel delivery services to over 220 countries across the World.

We only work with the best couriers available including UPS, FedEx, TNT, DPD, City Sprint, ParcelForce and many more to offer you the best service with the lowest prices possible.

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 4th March 2022

Interparcel 5 star review on 9th September 2021

Interparcel 5 star review on 11th February 2021

Malcolm Saunders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used you twice I usually tuffnells I did not get the measurements correct and got badly caught out with penalty invoices Tried to discuss with customer services did not want to listen to my views tuffnells never gave me a penalty for wrong measurements or weight I will not use you again -”

Posted 1 year ago

“Easy company to deal with”

Posted 1 year ago

“Needed to send a long parcel, interparcel were excellent on price, collection and delivery.”

Posted 1 year ago

“Very easy to use. Prices were great compared to using other big well known courier companies and they collected the package from my house! Will 100% be using interparcel again.”

Posted 1 year ago

“Very easy to use website and selected courier arrived as stated.”

Posted 1 year ago

“Parcel dropped off on 14/12/2023 and arrived on 16/1/2023, absolutely appaling. We were even told it had been delivered when it wasn't.”

Posted 1 year ago

“Prompt when collection and polite drivers, easy system to follow when ordering deliveries.”

Posted 1 year ago

“DO NOT USE this company they told me my parcel and I replaced it with an item which cost a lot more, as it was a Christmas gift. They agreed compensation and then decided to deliver my parcel a month later. The compensation was then cancelled and they think this is acceptable. The original goods had a critical sell by date and they were useless when eventually delivered. This company are a joke and take your money under false pretenses, as they are quite clearly incapable of delivering the service paid for”

Posted 1 year ago

“Awful customer service and refuse to refund me my money after over charging me!”

Posted 1 year ago

“The website is not always helpful and can leave one going round and round in circles, but once you have cracked it then the rest is good.”

Posted 1 year ago

“I sent 4 parcels on behalf of a neighbour. One of them didn't make it, although tracking showed it was at the depot. However, I am happy with Evri, since my experience of other carriers isn't any better.”

Posted 1 year ago

“very good serevics”

Posted 1 year ago

“You say my address is incorrect or does not exist and returned the parcel to the sender. None of this information is correct”

Posted 1 year ago

“Used for an international shipment to Bali. After an exchange with the customer chasing the delivery it was determined that they had not been contacted by FedEx the chosen courier to arrange payment of the duties etc. Upon trying to arrange payment and finalise the shipment we were advised by a representative the parcel had been “destroyed”. Interparcel were very non apologetic and essentially blamed the courier they have a paid partnership with. Very disappointed in the service received.”

Posted 1 year ago

“i paid the quoted price. but then they came back to me with another price wanting an extra £167! they called this nasty surprise a "surcharge" which can potentially ruin a small business. it was not paid and i will not recommend inerparcel to anyone. should be fined for adding such rip off surcharges.”

Posted 1 year ago

“No problem at all using interparcel.com can certainly recommend.”

Posted 1 year ago

“Parcel never delivered lost over £300.00 with no refund. Second time using this service after problematic 1st service. Gave benefit of doubt and still let me down. Never again nor recommended to anyone.”

Posted 1 year ago

“Excellent service. The parcel was picked up when scheduled and delivered on time. Would definitely use InterParcel again”

Posted 1 year ago

“Easy to use web site and all collections and deliveries have gone to plan...thanks”

Posted 1 year ago

“Sent an item under 2kg. I was charged an extra £1.00 as they said that it was just over this. I think not. More annoyingly I was charged an extra £3.00 admin fee on my PayPal account. The item contents were worth about £5.00 so it cost me over £8.00 to send it. It was a plastic drinking cup in a presentation case. How the he'll was that over 2 Kg.”

Posted 1 year ago

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Interparcel is rated 4.5 based on 9,901 reviews