Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was an easy site to use, it guided you through a very easy menu, simple to put in the details, I cannot think of how they could make it easier, if you want to send a parcel this is the way to do it.”

Helpful Report

Posted 56 years ago

“If you do not send out regular consignments abroad you do not usually have preferential rates , Interparcel is a great service where you have an instant quote, choice of services and couriers all in one go . therefore you can save both time and money. What could be better !”

Helpful Report

Posted 56 years ago

“I urgently needed to send a supply of booklets to the National Exhibition Centre in Birmingham which needed to be there by mid-day next day. As the next day was a Saturday, TNT provided the best terms and price. In fact, the parcel arrived at 0830 on the Saturday which was even better than hoped for.”

Helpful Report

Posted 56 years ago

“Better price than competitors. collector polite & on time. delivery within 24 hrs and text to inform of arrival and signed by who.”

Helpful Report

Posted 56 years ago

“I find the service easy to use as I just go on line, pick up my addresses stored on my account and interparcel then offers me the best rates to ship. My only comment is that the commercial invoice template does not give you an option to enter a commodity code. I physically write this on after; if forgotten can cause problems with customs overseas.”

Helpful Report

Posted 56 years ago

“Very reasonable price, simple booking procedure and collected and delivered on time”

Helpful Report

Posted 56 years ago

“Excellent fast and efficient way to send parcels, at good prices.”

Helpful Report

Posted 56 years ago

“Excellent would recommend to anyone”

Helpful Report

Posted 56 years ago

“I have been using Interparcel for the past 1.5 years for my small craft business and so far the service has been excellent - really competitive rates and no hidden fees. UPS is normally my preferable courier as they are quick and their customer service is excellent. I only had a couple of issues with them; products arrived to my customers slightly damaged which was a bit annoying but overall it's a percentage that not worries me. Interparcel dealt with the situation pretty quickly. Rather than trying to get me to solve the insurance payment with UPS - which I was cynically expecting - they issued it within a week of my complaint.”

Helpful Report

Posted 56 years ago

“Interparcel is easy to book a delivery, they are always the cheap in terms of prices, and their collection and delivery are reliable. Awesome”

Helpful Report

Posted 56 years ago

“That's what I call a service and at a fantastic rate!”

Helpful Report

Posted 56 years ago

“I have been using Interparcel for 5 years and have not had occasion to look elsewhere. Parcels are delivered all over the world and I have had no bad experiences.”

Helpful Report

Posted 56 years ago

“As brokers go, Interparcel are simply the best. Couriers on the other had do vary and you get what you are paying for, but the Interparcel own services which are run by UPS are simply the best, unless I am mistaken UPS are the only courier that employ long term permanent staff rather than using contractors and it shows.”

Helpful Report

Posted 56 years ago

“its abit cheaper and you dont have to lug stuff to the postofice”

Helpful Report

Posted 56 years ago

“First time I have used, Interparcel and now I am wondering why I have never used them before. Easy to organise delivery of your parcel, clear pricing options. Fantastic !!”

Helpful Report

Posted 56 years ago

“Prompt service every time.”

Helpful Report

Posted 56 years ago

“Interparcel never let me down ! Simples ! :O)”

Helpful Report

Posted 56 years ago

“Great company competitive prices”

Helpful Report

Posted 56 years ago

“very good very good”

Helpful Report

Posted 56 years ago

“You can get a much better price on Interparcel than going direct! I have been using them for years and never had any problems.”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews