Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

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“Easy internet bookings of parcels' collections, payments via internet banking and very affordable prices. Perfect!”

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Posted 56 years ago

“Really easy efficient courier booking with all the information clearly shown, the one feature that would improve it would be to be able to book multiple parcels before paying instead of having to do them one at a time.”

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Posted 56 years ago

“Hi buddy, the service was great and they arrived as promised. I didn't see the email after the invoice so did not attach a shipping label. No problem though the collection driver sorted it out and the Parcel was taken for delivery.”

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Posted 56 years ago

“I've used Interparcel regularly for years, their own-brand UPS provided services have been fast and flawless every time. City Link, on the other hand, are fairly useless and get wrong easily as many deliveries as they get right, but every time there's been an issue the staff at Interparcel have resolved it quickly. If you want something to be picked up on time, not destroyed on the way and delivered to the right address, use Interparcel/UPS. I wouldn't trust the likes of Parcel2Go, DPD, Yodel, HDNL etc. with a bag of crisps. I've had multiple consignments go missing with all of them and the customer service reps couldn't care less.”

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Posted 56 years ago

“first time I used inter parcel found website easy to navigate great price pick up on time will use in future”

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Posted 56 years ago

“Very easy to use website, fantastic customer service and a good price.”

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Posted 56 years ago

“As a regular user of ebay (buyer and seller), I am always amazed at the price some people charge for P&P. I always use Interparcel myself and often recommend it to others. The cheapest going and it has never let me down.”

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Posted 56 years ago

“it's uncomfortable having to print proper labels, moreover I will have problems both at 1) glueing the labels to the parcel 2) find a smooth surface big enough since my parcel is very thin I entered 9:00-19:00 as a window for collection, but it would be nice to have an email sent to tell me approximately when the courier would come, so I can be sure I would not be busy in meetings”

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Posted 56 years ago

“Very reassuring they use well known carriers. The website was easy to use. Emails were timely and contained all the info I needed. Price was good. Pick-up in the UK and delivery to the US went without a hitch.”

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Posted 56 years ago

“Best service .recommend any one to use this service .100% thank you .”

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Posted 56 years ago

“Best service out there, I never use anyone else.”

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Posted 56 years ago

“I would recommend using this service for posting .”

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Posted 56 years ago

“So easy to use.....parcel dropped at local newsagents...at my son's local store the next day...all for 99p”

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Posted 56 years ago

“Fantastic service can't say more :)))))”

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Posted 56 years ago

“Competitive, easy to use , and always resolve problems with deliveries efficiently.”

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Posted 56 years ago

“I rang at 10 am to place the order..It was collected By 5.30 Pm Top Class Service...Nothing more can be said..”

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Posted 56 years ago

“I have been using Interparcel for 7-8 years and have never experienced anything insurmountable, and when there has been a problem with pickups etc, Interparcel have always been responsive and helpful. I will qualify this by saying I only ever use UPS, DHL and DPD (for European deliveries) as my options, and I send electric and acoustic guitars, so I need a reliable and cost effective service.”

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Posted 56 years ago

“It's quick and easy to book online and they have never let me down.”

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Posted 56 years ago

“have used interparcel many times and have never had a problem. would recommend them to anyone who want a quick efficient service”

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Posted 56 years ago

“I am a firm beleiver in voting with your feet, we don't need paid extras to define if we dislike a service. I would rather interparcel cut their rates than paid you guys. The only problem I have with the company is the lack of facility to amend or cancel orders.”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews