Interparcel Reviews

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just like using the post office but without the queue. Buy the postage on line get a label to attach on the parcel, take it to a collection point or have it collected from home and thats all there is to it. Quick, economical and reliable.”

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Posted 56 years ago

“Found web site easy to follow instructions. As requested phone message to say parcel arrived and signed flr on date arranged. Very prompt professional service. Thank you”

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Posted 56 years ago

“I had a heavy parcel to send returning some printed material I had hired. I placed my order on the internet at 11.30 for collection later in the day and to my amazement, a very cheery man was on my doorstep within the hour to collect it! In addition, the price was very reasonable - I will use the service again.”

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Posted 56 years ago

“Easy drop off of parcel at convenient location at a time that suited me. Good price and delivered in an acceptable time. Would definitely recommend.”

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Posted 56 years ago

“somehow when filling in the address for the parcel to be sent to, I can't be sure if I filled it in wrong to send to the address in France or somehow it was changed, but I hadn't noticed it wasn't worded in the right order and the number of the house was missing so another time I'll double check. Actually this didn't really matter as the parcel was still delivered much quicker than I thought it would be so I was most impressed, and my son got his presents in time for his birthday. It was also easy to drop off at a local shop for collection.”

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Posted 56 years ago

“Royal mail is far too expensive, interparcel has an excellent service. Good price, fast!”

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Posted 56 years ago

“All said in the first sentence. How can a single instance create an opinion? Ask me again after a few more, such as do their subcontractors consistently get it right, how do they handle things when it goes wrong, then there may be something to say. In my opinion these ratings are useless as they are based on views culled from anybody prepared to or pestered enough to fill in a form.”

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Posted 56 years ago

“Very helpful. And informative”

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Posted 56 years ago

“I now use it all the time - the interface is easy and the service has been very reliable - it's my new go to place for sending things. I am not one to recommend things frivolously but I absolutely 100% recommend Interparcel.”

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Posted 56 years ago

“use interparcels its so easy to arrange from your armchair. there prices are good far cheaper than parcelforce and they pick up and deliver on time. I shall use them again even for some smaller parcels save me having to go to post office.”

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Posted 56 years ago

“Once again my parcel was delivered the next day. Interparcel make it to easy to send a parcel that I have had no hesitation in recommending them to all my friends. All my parcels have been delivered next day and it is very easy to track them online”

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Posted 56 years ago

“Excellent easy to use service, simple to follow all you need to do is print the final papers................”

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Posted 56 years ago

“Great next-day service at a very reasonable price.”

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Posted 56 years ago

“I WOULD RECOMMEND YOU TO USE iNTERPARCEL EVERY TIME. THEY COLLECT WHEN THEY SAY THEY WILL, ALL ADDRESS PAPERWORK IS DELIVERED ONLINE READY TO STICK ON THE PARCEL , YOU CAN TRACK THE PARCEL TO ITS DESTINATION AND ALL FOR A SENSIBLE PRICE.”

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Posted 56 years ago

“Lots of options, the drop off to a shop is very convenient. Prices are great.”

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Posted 56 years ago

“Great service,item arrived quickly,will use again.thanks.”

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Posted 56 years ago

“Good value and normally reliable. Sometimes a courier fails to pick up on time but Interparcel always sorts it out for next day.”

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Posted 56 years ago

“They always pick up as requested and have always delivered my parcels on time if not early. I've never had a package go missing or had one damaged so I can't say anything bad about interparcel. Their prices are anazing too.”

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Posted 56 years ago

“Have been using interparcel for a while now the service has always been excellent.”

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Posted 56 years ago

“I have used Interparcel on a regular basis for the past 3 years. There has never been a problem other than things beyond there control such as addressee not being available. Any other monor problems are sorted out swifty. I would highly recommend their service.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews