Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had never sent a large package before. I looked online and saw horrendous prices. The person I was sending to, said he always used interparcel.com. I was very grateful, the process was simple and the result was a fraction of the cost I found doing my own internet search! Thank you.”

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Posted 10 years ago

“I use Interparcel all the time and cannot fault them in any way. Website is so easy to use. Cheap and parcels always arrive on time with superb tracking all the way. Also excellent communication options to contact customer support when needed. They willingly change orders if you make a mistake. Highly recommended. 10/10 ?¸•*¸.•*´¸.¤ª˜¨¨¯¯¨¨˜"ª?¨¨˜"ª?”

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Posted 10 years ago

“Prompt collection as specified on line. Easy to track and make sure parcel has arrived safely. All customers very happy with service and costs”

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Posted 10 years ago

“Kirsty Cooney recently helped me rebook a pickup for a different day. She was most helpful and prevented an accident becoming a drama.”

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Posted 10 years ago

“Very good. Used it twice and would highly recommend it !”

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Posted 10 years ago

“Lisa Irish was a great help.. She quickly met my demands. She was verg helpful and friendly. Regards. Jbhojoo@hotmail.com”

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Posted 10 years ago

“I have just dealt with Louana Pyzer. I called as I had made a error and had to cancel a delivery I had booked. She sorted this out very quickly for me and emailed to confirm the refund. Very efficient and a pleasure to speak to.”

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Posted 10 years ago

“Very helpful. Your staff member James Giffen answered all our queries”

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Posted 10 years ago

“Arrived ahead of time, very helpful driver, nothing but praise .”

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Posted 10 years ago

“James Giffen and the previous customer services lady were extremely helpful this morning and sorted all my queries quickly. Very impressed with the service. Thank you.”

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Posted 10 years ago

“Excellent services, prompt pick up and delivery”

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Posted 10 years ago

“Lisa Irish has been in communicating an issue we've had with a recent shipment to Mexico.”

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Posted 10 years ago

“JamesG was very helpful and extremely polite”

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Posted 10 years ago

“James G is really helpful and with good manner.”

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Posted 10 years ago

“Service was efficiant and reliable”

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Posted 10 years ago

“I have used Interparcel for around 18 months now, as they are usually able to give me the most competitive shipping quotes. I like the quote website as its easy to use and it remembers your name/address/email etc. so you don't have to keep re-typing them. I've had no issues with collections or deliveries ( mainly eBay items ), and only once did I have a problem with shipping labels, which was quickly resolved. I would have no problem recommending them.”

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Posted 10 years ago

“Needed to add some details to the order for the driver when he collected the parcel, contacted through webchat and chatted to Josie who very quickly took the additional info and forwarded it to the courier .. very pleasant experience”

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Posted 10 years ago

“Hi was very impressed with the service Katy Hall was very helpfull and informative..”

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Posted 10 years ago

“Great service and price will recommend to others”

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Posted 10 years ago

“Very happy with the service given.”

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Posted 10 years ago

Interparcel is rated 4.5 based on 9,936 reviews