Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,939 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service fast and friendly . Even if you book on line late in evening still gets picked up next day .”

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Posted 12 years ago

“Easy to follow wed site and online booking form, feed back with invoice etc, was by return, couldn't be easier”

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Posted 12 years ago

“Get the best price hasstle free. Lots of time option and will let you get a quick quote without needing delivery address information etc.”

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Posted 12 years ago

“Excellent service as always”

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Posted 12 years ago

“Have used Interparcel for several years and intend to carry on doing so.”

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Posted 12 years ago

“Interparcel does what it says on the tin, great”

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Posted 12 years ago

“Many options for delivery at affordable prices. Easy website to find exactly what you want. Quick hassle free to book parcels in UK and International. Ring them if you encountered a problem and they will sort it out. Highly recommended.”

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Posted 12 years ago

“Just a couple of quick clicks and a moment to download the documents and my parcel is booked for collection by UPS Couriers for the fastest AND cheapest delivery to the US that I could find online! Well done Interparcel, your rates are cheaper than my account rates!”

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Posted 12 years ago

“Have dealt with Interparcel for some years now and find them to be reliable friendly drivers and trustworthy, and will continue to use there services.”

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Posted 12 years ago

“was easy to follow directions and easy to book”

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Posted 12 years ago

“Good prices for a good service with City Link”

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Posted 12 years ago

“I've used Interparcel a lot - much cheaper than Royal Mail, never had any problems to date! :0)”

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Posted 12 years ago

“Excellent Service ,I use Interparcel for all my International deliveries”

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Posted 12 years ago

“Always among the best prices, they are very good at delivering my long fishing rods. and up to now never had one damaged. i used to get one a month from the post office. will always use interparcel as long as they take my fishing rods Thank You John S Gilpin”

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Posted 12 years ago

“Not had any problems so far.”

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Posted 12 years ago

“Got let down by parcel monkey, but was able to get a telephone quote and advice that I could get same day collection from Interparcel. ood price with UPS arriving within a few hours. Excellent & highly recommended at a great price!!!”

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Posted 12 years ago

“superb service. Courteous , efficent and trustworthy - and cheap enough to help you keep your hard earned profits.”

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Posted 12 years ago

“Will keep using this service.”

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Posted 12 years ago

“I like the fact that there is a choice of Couriers and services to use, and that the prices are generally very competitive. If you do need to contact them the staff are always friendly and efficient and will try their best to resolve any problem. E-mails are always responded to promptly and requests dealt with efficiently. The main thing is that deliveries are more than 99% reliable and get where they are supposed to on or before time. The only thing I would like to see improved is the booking system to make it possible to book several packages and only need to pay once for the aggregate cost.”

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Posted 12 years ago

“Had some worries with Hermes in the past but that's all change. Handy drop offs, Good tracking and even delivered my parcel on a Saturday. Most companies charge extra for this. Godd service & I will continue to use.”

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Posted 12 years ago

Interparcel is rated 4.5 based on 9,939 reviews