Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was quick, my package in safe hands.”

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Posted 56 years ago

“Before the Royal Mail put their charges up I posted a parcel and ir took 21 days to arrive. I was told by the post office when I asked about it that Royal Mail would not look into it until it had not arrived after 30 days. I started to use Interparcel both the home collect and the drop off at a shop, all items arrived in two days and did not cost as much as the post office. I wish you would do a service for lighter parcels e.g. under 1kg then I would use it more.”

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Posted 56 years ago

“Came and picked it up when they said they would and then delivered it the next day job done simple.”

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Posted 56 years ago

“Very pleased with the competitive rates & efficiency of the service. I would have no hesitation using Interparcel again.”

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Posted 56 years ago

“organised pick up and delivery online, very easy. Parcel picked up and delivered as stated, will use again.”

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Posted 56 years ago

“Simply the easiest and cheapest way to ship my higher value eBay sold items - its the first place I go when I need to make a shipment.”

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Posted 56 years ago

“Fantastic service”

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Posted 56 years ago

“I could not speak more highly of a company.They do what they say in a very professional manner.”

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Posted 56 years ago

“My parcel was collected, It was easily tracked and it got to it's destination a day earlier than expected. An excellent service I will be certainly be using again.”

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Posted 56 years ago

“Was very pleased with this service. This was the first time I had used Interparcel, but it certainly won't be the last. Nice friendly man came to pick up,thank you.”

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Posted 56 years ago

“I have used interparcel lots of time and they have always delivered on time. I have contacted them a few times and they have always answered my questions and problems quickly. Keep it up!!”

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Posted 56 years ago

“Great service, thank you very much”

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Posted 56 years ago

“Parcel was collected and delivered very quickly. I will be using your service in the future.”

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Posted 56 years ago

“Was recommended to me by a friend and found Interparcel to be reasonable pricing, easy to send via local store and quick delivery. Would I use again, YES I WILL.”

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Posted 56 years ago

“I have now sent several parcels and it is clear that the service is of good quality with rapid collection of parcels and a reasonable charge together with full clear e-mail responses.”

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Posted 56 years ago

“Good and cheap service would use again”

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Posted 56 years ago

“I was very pleased with the ease of placing my request on the internet. The parcel was collected and delivered safetly and promptly. The charges were very reasonable. It saved me a journey to the post office. I will definately use interparcel again and recommend them to my family and friends”

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Posted 56 years ago

“I WOULD RECOMEND THIS DELIVERY COMPANY TO ALL MY FRIENDS AND RELATIVES, SIMPLE TO ARRANGE A DELIVERY AND ALWAYS DELIVER ON TIME. WICKED!!”

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Posted 56 years ago

“This really was a very good collection and delivery service with competative pricing”

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Posted 56 years ago

“I had a cycle rack to return, after speaking to the company I was returning it to they suggested i used a courier, two minutes later on the net, Interparcel was the most competitive, this was at 09:25, they obviously would not be able to pick up that morning but offered me any time from 12:30 on wards on the same day I selected a time frame and they stuck to it. 'WOW' fantastic service, very clear instructions via email with printable return slips to tape to your parcel, good straight forward value for money well done Interparcel keep up the great service I would recommend.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews