Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Picked up and delivered 200 miles away well within the quoted time period. Parcel delivered unbroken.”

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Posted 56 years ago

“ordered 2 Times, never got a problem,great,will go for it again”

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Posted 56 years ago

“Used this for the first time all very good will definately use them again, so much cheaper than Royal Mail.”

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Posted 56 years ago

“I used the premier service with UPS as the carrier. Everything worked really well and the goods arrived quickly and safely.”

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Posted 56 years ago

“Service was easy to organise, straight forward to drop off parcel, assistant very helpful, parcel arrived within a reasonable period of time. Very impressed. Will use again.”

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Posted 56 years ago

“Good value for money and very quick!”

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Posted 56 years ago

“great service”

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Posted 56 years ago

“I needed to send a parcel for something I had sold on eBay but Royal Mail was so expensive I would have made a loss on the sale. The Interparcel service was not only much cheaper but the package was collected from my door without my having to lug it to the Post Office. All worked extremely well and I will use again.”

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Posted 56 years ago

“good value for money and superfast delivery and collection”

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Posted 56 years ago

“I found the Interparcel website recently when I sold a load of stuff on eBay and was shocked at how much Royal Mail's prices had gone up. I knew charging people over ?6 for postage would put them off bidding on my items so was keen to find a cheaper alternative. I found the site very easy to use. I had an issue with one of my parcels so used the live chat function. The operative on the other end was really helpful and sorted my enquiry straight away. I used the Collect Plus service to keep the costs down even more and it saved me having to wait in all day for a parcel to be collected. A very positive experice and I would definitely use the site again.”

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Posted 56 years ago

“I was most impressed so very helpful.Will use them again”

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Posted 56 years ago

“The site is easy to use and gives several good options to choose from. I will definitely use Interparcel again.”

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Posted 56 years ago

“With Royal mail prices seemingly going up every 5 minutes, the margins on my Ebay and Amazon sales were getting smaller and smaller. I needed to find an alternative shipping process and was not looking forward to signing up to dozens of different online services. Enter Interparcel to save the day! It was just what I needed - I could enter my details just once and receive instant quotes from several suppliers. I used Collect+ on the last two occasions and the transactions have gone without a hitch. Keep up the good work Interparcel!”

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Posted 56 years ago

“What a fantastic company. Not had one single problem and long may it continue. I have used lots of parcel companies in the past and you guys are in a different league.”

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Posted 56 years ago

“Last week I sent a parcel to my son in the USA, as always I used Interparcel and as usual they didn't let me down. The parcel was picked up at 12.30 on Monday and was in my son's hands by Wednesday. I have been using Interparcel for 5 years now and frankly I wouldn't use anyone else. The documentation I needed was emailed to me with clear instructions. Well done and thank you everyone at Interparcel. Next parcel in a few weeks. The price I paid was a lot cheaper than other carriers too, so win win all round.”

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Posted 56 years ago

“Interparcel enables you to select the parcel carrier at the best price available. I use it all the time to send books all over the world and have never had cause to complain. If I have needed to contact Interparcel they have always been very helpful and provided excellent guidance. Michael Bond International In-house Counsel Journal”

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Posted 12 years ago

“I'm no expert on parcel shipping ??I just need a way to send the occasional bulky eBay item or birthday present within the UK, or occasionally abroad, at prices that won't break the bank. I've used Interparcel maybe eight times now, always on "Economy" services, and they've done well every time. The ordering process is reasonably slick, the drivers turn up when they're supposed to, and the prices are good. I recommend them.”

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Posted 12 years ago

“Interparcel is a reliable servive with reasonable pricing for a valuable service. Label printing and payment system is easy to use and straight forward. Interparcel.com provides short delivery times within Europe. I can recommend the service to others.”

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Posted 12 years ago

“This site directs you to so many possible postal services it is amazing, it is however very easy to use and once your order is placed the goods are collected and delivered at a very rapid pace. I wholeheartedly recommend this site if you are sending packages anywhere.”

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Posted 12 years ago

“Needed a parcel from the midlands to cornwall by next day. Went online and found Interparcel where the only company that would pick the parcel up that day, so I paid for the service, down loaded the labels packed the parcel in a short time the driver arrived collected it. within an hour I could track it online right the to its destination in cornwall which was before 12.45 this morning. All the staff where very polite and professional. Would I use again, definately. Will I recommened them without a doubt. Many Thanks Paul”

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Posted 12 years ago

Interparcel is rated 4.5 based on 9,937 reviews