Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web site easy to use. Parcel collected within the time frame.”

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Posted 56 years ago

“Parcel delivery service was excellent;”

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Posted 56 years ago

“Web site good and fast, No Hassle see if you deliver as quick and as good as the Web Site, Time will tell! Well I am back, What Service Booked around 1 pm today Collected at 4pm Cannot believe it! Hope it gets Delivered as quick, I will be back, So far so Good! In fact Great! Do not think any other Parcel Company can beat this! Not so good now, Stuck in Dublin since Friday, Deliver it fast is the motto, But doubt it now!”

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Posted 56 years ago

“Always use Interparcel. Rarely any issues. Only thing I would like is an option to send Documents/Letters via courier rather than having to pay extra to send as a packet. Good value for bigger items tho.”

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Posted 56 years ago

“The website is easy to use - takes minutes to process the collections and never lets me down with service.”

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Posted 56 years ago

“Haven't found a cheaper (or more reliable) way to send parcels throughout UK. Would certainly recommend.”

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Posted 56 years ago

“The offer to put your postcode and drop off parcels doesn't work for any UK postcode - something needs to be fixed”

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Posted 56 years ago

“Checked tracking, and after 3 hours notified it had been collected!”

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Posted 56 years ago

“parcel collected and delivered quickly, no problems. thank you.”

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Posted 56 years ago

“I have used this service several times for bulky/large parcels using TNT & City Link they have never let me down so far & have picked up & delivered within the agreed times. I use PayPal to pay as it is often eBay items I send and having been paid by PayPal it is convenient the only downside with this is a 2% surcharge”

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Posted 56 years ago

“I found this site very helpful to compare prices and delivery services. The only thing is I could not find how to create an account.”

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Posted 56 years ago

“Nice to know there somewhere to get competetive pricing in a comparative view all avalible in one place. What convenience.!”

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Posted 56 years ago

“I completed two online bookings for delivery of 2 identical parcels containing 5000 fliers each. When the TNT driver failed to turn up to collect the items I contacted Interparcel to rearrange the collection date. The items were collected on the rearranged date for next day delivery by TNT but the recipient received just part of one box which had been re-sealed by TNT. Photographs taken by the recipient clearly shows the remains of a parcel that had been trashed and poorly taped up by TNT. Only 1840 fliers were received. I have not even received the courtesy of a call or email from Interparcel or TNT to explain where the 2nd parcel has gone. On top of that I have paid ?350 for these flyers to be distributed in magazines throughout Berkshire, and that?s non-refundable. This experience has been abysmal and costly, I need answers and compensation.”

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Posted 56 years ago

“Easy service to use at a reasonable price.”

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Posted 56 years ago

“I am so impressed with inter parcel ,its easy to use ie you tell them the size and weight of your parcel and they give multiple postage quotes for you to chose from ,parcel was picked up by a friendly driver and then promptly delivered . All in all a first class service.”

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Posted 56 years ago

“I used Interparcel for the first time the service was out standing try it and see.”

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Posted 56 years ago

“Use the on line service fairly regulary and have never been let down. The online booking is customer friendly and easy to use. Great selection of couriers and prices. Thank you.”

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Posted 56 years ago

“Excellent service. Recommended.”

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Posted 56 years ago

“I have had a mixed experience using your service over the past year, as the heading states the service is often let down severely by 1 company in particular ( green 1 ) Missed collections seem to be the norm for this company. I like the booking and tracking and after a year I'm still using the service, so generally I'm happy”

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Posted 56 years ago

“very handy system to be able to make use of existing couriers at good prices”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews