Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nearly 50 shipments without fail, great prices, easy to use website and customer service of a high standard. Don't waste your time looking around as interparcel are a one stop shop”

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Posted 11 years ago

“IHey Frank. Have you tried that Interparcel website. I don't muck about looking for different couriers. I just click on their website and less than five minuetes I'm finished. See you at the Spit and Slaver tonight for the return match. Hope Jody and the kids are OK. Bob.”

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Posted 11 years ago

“I use UPS through Interparcel every time I courier a bass guitar. They allow you to insure up to ?1000. Read most courier's small print and musical instruments ARE NOT covered. Every time I have used them, they have picked up on the correct day and delivered on the correct day, to the correct place. There tracking system is also excellent. Can only speak as I find but superb service at reasonable price. Fully recommended in my experience.”

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Posted 11 years ago

“I used Interparcel recently for a delivery. I had never heard of them before. Their details simply came up through an online search. I was a bit recitent to try the service as the contents of the shipment were important and the remit wasn't straightforward i.e. to deliver to a fragile panel to a yacht moored in Italy. In any event I decided to try them out. The courier arrived to pick up the parcel within two hours of me making the booking. The following morning I received a text to say the item had been dispatched. It arrived at the yacht shortly after lunchtime the same day. Unbelievable service! They'll certainly have my business from now on.”

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Posted 11 years ago

“First time I have used this service but it most certainly won't be the last. Order process was very easy to use and labels for printing off received straight away via email. On the morning of collection I realised that I had made a mistake with the delivery address my client wanted the parcel to her work address, sheer panic set in. A quick phone call to customer services and it was all was sorted out with new labels emailed over to me to print off. Absolutely Brilliant !”

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Posted 11 years ago

“Besides the convenience and ease of use via the internet, I like the introduction of the text message service alerting you to the progress of your delivery.”

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Posted 11 years ago

“Big Fan - This is my preferred method for booking courier services. Prices vary between service, and you can find some cheaper through other sites, but I worry that almost none of the others have a telephone number you can call if you need help. Perhaps I am old fashioned, but I like to be able to call.”

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Posted 11 years ago

“good service never had a problem parcels always reach destination in good time good choice of prices and carriers”

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Posted 11 years ago

“Competitive prices good service well recommended”

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Posted 11 years ago

“Great service, easy to use”

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Posted 11 years ago

“my parcel was picked up and delivered the next day before 11:00 hrs. very good servive thank you so much.”

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Posted 11 years ago

“Our first experience with Interparcel, we are shortly to market a new range of products which will need parcel delivery, and intend using Interparcel for these. Our present range of products are too large for parcel delivery and are dispatched via pallet carrier (sorry you are not competitive for pallets) or delivered by our own vehicle.”

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Posted 11 years ago

“very easy to book like drop off to local shop good value for money”

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Posted 11 years ago

“i booked a parcel on wednesday to be collected on thursday and delivered on friday it is still in my house on friday evening at 6 pm what a sham this is they really have done a job 26.00 to send the item and no service at all the telephone customer services are a waste of time as is the online help service avoid at all costs”

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Posted 11 years ago

“Getting a quote and ordering the service quick and easy all done online.”

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Posted 11 years ago

“Tracking easy only thing missing ws the ability to leave any instructions had to wait in for collection.”

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Posted 11 years ago

“this is such an easy system to use and the courier turns up almost the same time every day that I book a parcel. it save me queuing at post offices and wasting my time. A fast efficient and reliable service not words you can normally use in the same sentence when talking about a courier company.”

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Posted 11 years ago

“Was recommended Interparcel so thought I would give it a go. Easy to use, straight forward amd economical.”

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Posted 11 years ago

“Easy to order on line, and fats next day tracked delivery, no problems”

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Posted 11 years ago

“Don,t hesitate to use Interparcel , we were using a different company BUT not anymore , easy to use - choice of good prices - we opted for next day delivery and thats just what we got , a fast and very efficient service WELL DONE”

Helpful Report

Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews