Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

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“Really like Interparcel. Great options, easy to use site with clear instructions. Always chea[er for international shipments and now starting to use them for domestic ones as well.”

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Posted 11 years ago

“very good service, alot of details available, and different companies. will always use”

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Posted 11 years ago

“Why use Royal Mail at often 3 or 4 times the cost - these guys offer a better service and all my items have been picked up from my door at no extra cost! No brainer really for me!”

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Posted 11 years ago

“A simple, easy to use website with loads of choice of carriers, reasonably priced.”

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Posted 11 years ago

“Very Good Service.”

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Posted 11 years ago

“I would recommend interparcel for all your parcel needs. They were very helpful on the help desk. And as they're using a worldwide company UPS, then you can guarantee a reliable and prompt.service.”

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Posted 11 years ago

“Interparcel gives the sender multiple choices of carrier, time & cost. The latest innovation which allows for parcel drop off to a local shop makes matters even more convenient as no need to wait in for collection.”

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Posted 11 years ago

“Just perfect, able to choose the service that suits me better in both money and time wise, just can't wish for more.”

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Posted 11 years ago

“all ok would use again”

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Posted 11 years ago

“I have used interparcel for many years (7+) and generally they are very good. Booking a delivery is easy. Your choice of delivery service will determine the service you get after that. Tracking information is usually accurate and easy to obtain. However like insurance, the proof is often in how things are dealt with if they go wrong. In this regard I would say interparcel are average. When you book via a shipping agent like interparcel your claim for a missing damaged item has to go via them to be processed so it will be slower than going direct to the delivery company itself.”

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Posted 11 years ago

“Excellent service. Picked up when arranged and delivered accordingly. Also very polite service”

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Posted 11 years ago

“Not a lot to say really - it does what it says on the tin. The only complaint about the website is that it could be a little more slick, but you can't have everything!”

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Posted 11 years ago

“I would recommend this company to anyone. I have sent many parcels and they have all arrived safely and on time. The online service is simple to use, step by step and then you get the paperwork sent to you to print off! Brilliant”

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Posted 11 years ago

“Have used interparcel before and found their service excellent - will not hesitate to use them again in future.”

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Posted 11 years ago

“Simple, easy to use service - Cheaper than Royal Mail!!!”

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Posted 11 years ago

“The prices are as keen as mustard and as a professional magazine reviewer these last twenty years, having every single courier that exists, from a kid in a car for a catalogue, via franchises like Business Post and all the others, up to the likes of Target delivering pallets, come to my house...I can tell you that Interparcel are the nuts at wrangling these companies for you.. I order and print my labels and I better stick them on quick, as UPS, who are the daddies of polite and rapid in my book, arrive like they fell out of the sky! Usually within the hour, such is the cleverness of computer data handling and the GPS systems the vans use. SO, an unreserved recomendation from a true courier expert. Interparcel's awesome buying power makes you, the user like a svengali of parcels!”

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Posted 11 years ago

“From having no knowledge of parcel collection and delivery, the web site was easy to understand from booking, paying, printing of labels - your man was at the door collecting. He was in the area anyway, but we were well pleased. Thank you”

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Posted 11 years ago

“I thought this service was business use only but has turned out to be very easy and convenient for me to use, and much cheaper than the Post Office.”

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Posted 11 years ago

“I have been using interparcel since 2005 and can say that they just get better, I think in all that time I was let down twice and once was not their fault due to unexpected level of snow fall. Their prices are very fair, I tend to stick with the same courier service UPS through interparcel and they are all extremely polite and helpful. I have even used Interparcel to send stuff to Australia.”

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Posted 11 years ago

“I've been using this company for over 5 years. Rarely have a problem and if I have it's sorted quickly.”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews