Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent a 14kg parcel. Booking process was easy, price was good. I entered the wrong address but one call to the customer service centre and they sorted it out very easily and the parcel was delivered the very next day.”

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Posted 56 years ago

“Great price for same day collection (almost half the cost of DHL). parcel arrived at destination within 24 hours. What more can you ask?”

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Posted 56 years ago

“Very easy from. Would like greater range of companies to select to use website”

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Posted 56 years ago

“I placed the order at 1pm and the package was collected before 2pm and it is going to reach its destination tomorrow. Fantastic!”

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Posted 56 years ago

“needed some help with post code - resolved efficiently by online chat - it is necessary to leave a space between the two parts of the post code when locating despatch locations.”

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Posted 56 years ago

“A super way to have your parcel/goods delivered at an affordable price. The only small hitch is to be able to pin-point a more specific time for parcel to be picked up as the sender could be waiting in from 9am until 6pm. A super service, well done.”

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Posted 56 years ago

“I have used you before while in the uk. Very satisfied quick simple service”

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Posted 56 years ago

“Excellent service from this company, I would happily recommend them, and use them again myself”

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Posted 56 years ago

“Never had a problem - excellent service”

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Posted 56 years ago

“I have used this service before and as happened then, I am completely satisfied with the service I have received. Everything took place as planned and the parcel has been received safely this evening. I will happily use them again.”

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Posted 56 years ago

“I have been using Interparcel for some years & have always been very pleased with just how easy their site is & how cost effective their charges are. No negatives as yet so I shall continue to use this trusted courier.”

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Posted 56 years ago

“Booking and paying couldn't be easier. Pick up and collection were exemplary.”

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Posted 56 years ago

“Parcel collected on Tuesday before Easter, arrived in Mexico the next Tuesday, seven days including Easter- Not Bad!”

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Posted 56 years ago

“I've been using Interparcel for years now, it has always come up trumps. A very efficient service, and very reasonable prices, in fact the cheapest around I've used them to ship worldwide, and never had anything go missing. I would recommend to all. Well done, keep it up! regards Dave H”

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Posted 56 years ago

“Completely quick and efficient. Truly super.”

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Posted 56 years ago

“This a fast, efficient and cost effective way to send parcels.. I have used them on a number of occasions, they always deliver !!! pardon the pun”

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Posted 56 years ago

“So simple to get the cheapest delivery that suited my needs. A user friendly web and quick knowledgeable telephone help. Couldn't fault them.”

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Posted 56 years ago

“Try Interparcel you do not need an account and you will be provided with a wide variety of choice on price and timings, I have with great results.”

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Posted 56 years ago

“they are on time so i dont have to chase it”

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Posted 56 years ago

“Used Interparcel to have guitar in case collected from a seller some way away. It gave me multiple choices of carriers, speed of delivery & prices. Booked online & did live chat with customer services for a special timing request. That too was great. Very pleased with overall service - hope courier does their bit as well. Have used Interparcel before & will do so again & would recommend.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews