Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always use this because it is so trustworthy and fast- and it's never gone missing! We've had nightmare experiences with parcels taking over a month to Greece and things missing but this is secure, fast and reliable. I would recommend it to anyone.”

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Posted 56 years ago

“After going to the Post Office with my parcel and being shocked at the price to send it. I went on Interparcel and found many options to chose from. Chose one that suited and was very happy with the service they provided. Will always use them from now on.”

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Posted 56 years ago

“Cheaper than Royal Mail and efficient service”

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Posted 56 years ago

“This was the first time that we used a courier service, so we were unsure of what sort of service to expect. We did everything online and the website is easy to follow. Even though we placed our order on a bank holiday the parcel was collected from us promptly the following day, and was delivered the next day, even though we only used the economy option. We would certainly use this courier again.”

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Posted 56 years ago

“I needed to return bath front and end panels to a supplier I purchased from on line. You enter size and weight measurements and get an immediate price. The whole process was very easy, all booked and paid for from my laptop at home. You print out 3 different forms/labels, with instructions of what to put where. The driver collects your items from your home, signs your copy of paperwork. All done! I paid 20p extra to get a delivery confirmation text alert. Which I received including the name of who has signed for the items. Very good. Would use again.”

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Posted 56 years ago

“Fantastic around service”

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Posted 56 years ago

“My first experience using a courier,very efficient service.”

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Posted 56 years ago

“Easy to follow on-line instructions, I have used the service a couple of times to send parcels to Scotland from the midlands and items have arrived intact and on the day stated. Definitely use this service in the future for my courier items.”

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Posted 56 years ago

“I would like to recommend interparcel.com to you as a very good courier company for your shipments. They offer very efficient and reliable courier services. Their prices are competitive with excellent customer service. The booking system is user friendly and easy to use. In fact, everything about them is fantastic and a try would definitely convince you!”

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Posted 56 years ago

“Straight forward , no nonsense, value for money”

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Posted 56 years ago

“Very happy website was easy to use and so very quickly found delivery service I wanted Items picked up next day”

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Posted 56 years ago

“very easy to use”

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Posted 56 years ago

“at the moment I am sending a few parcels a week and I would happily recommend this company to anybody ,based on my experience.”

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Posted 56 years ago

“Very satisfied with inter parcel service. I have been using them for several years. Definitely would recommend to others.”

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Posted 56 years ago

“Can't believe my luck at choosing this company. It was the least expensive, collection and delivery exactly as required and notified of delivery within a few minutes of it being done. I had an emergency and couldn't be at home for the collection, I left a note on my door asking that it be collected from another address and had to hope the driver would oblige. Thank you driver, thank you Interparcel for an excellent reliable service.”

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Posted 56 years ago

“Fantastic door to door service and I knew exactly where my parcel was at all times. Will definitely use again. Thanku”

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Posted 56 years ago

“I needed to send a large package to Australia. Quick entry of details and then up pop the options, supplier, price and delivery speed. Made my choice, entered necessary (minimal) detail and arrangement made with documents ready to print. Wow, it doesn't need to be hard after all!”

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Posted 56 years ago

“Website easy to navigate, it is easy to see what services were on offer and the cost of each. This was the 1st time I have used a courier/parcel services but will not think twice in future.”

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Posted 56 years ago

“Obtaining a price, labels to print, collection, text notifications delivery all perfect. Could not ask for a better service. Felt that the text notifications should be included in price.”

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Posted 56 years ago

“Good company, been collecting parcels and del as I wish.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews