Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, Easy and Cheap!”

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Posted 56 years ago

“Excellent service good number of options to suit all type of courier delivery requirements. several payment options including paypal which is safe. I tend to use My hermes most of the time and have received excellent reliable service all round.”

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Posted 56 years ago

“Good prices, good service.”

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Posted 56 years ago

“Very easy and fast to use and cheap will come back every time”

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Posted 56 years ago

“Item was collected and appears to have been delivered (according to your tracking listing) promptly and without problem. Happy thus far with the service. would certainly consider using service again.”

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Posted 56 years ago

“Nice cheap website for sending parcels etc... good customer service quick answering and solving any problems that may crop up a lot cheaper than royal mail to send a 10kg parcel as well.”

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Posted 56 years ago

“Perfect service”

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Posted 56 years ago

“I have been using Interparcel for 5-6 years now and have never been let down bar 1 occasion but this was dealt with and compensated promptly. Prices are good and website is really simple to use. Doing a great job, lets hope you keep it up.”

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Posted 56 years ago

“Changed to Interparcel after a total mess of deliveries with another courier firm, who refused to accept any responsibility for their mess. Interparcel been great.”

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Posted 56 years ago

“A very easy to use service with a choice of options for sending. Booking online and being able to print your labels is a great time saver.”

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Posted 56 years ago

“First Class Service, fare pricing overseas service great, UPS collection driver in Deal area you could not get better.”

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Posted 56 years ago

“Competitive, easy to use and it works.”

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Posted 56 years ago

“Website very easy to navigate through, the whole process was very straight forward. Just print off the labels, attach to parcel and wait for collection, job done!”

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Posted 56 years ago

“We have used Interparcel on several occasions. The Booking system on the internet is easy to navigate. Choices of carrier is quickly available and costs clear. The booking of carriage is made easy by the option of printing off all delivery labels to attach to the parcels. We have never been let down by collection of the consignment or the delivery to our customers.”

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Posted 56 years ago

“would recommend this service to anyone”

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Posted 56 years ago

“I have used interparcel for both work and home. Very happy with their service.”

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Posted 56 years ago

“This is the first time I have used you, it will not be the last. Every step was made easy, and even when I has a problem with the delivery because there was no one in. Your help from the girl at the other end of the phone was more and I mean more than helpful. With all of this it made it a most pleasant experience. Thank you so much, I look forward to doing more business with you.”

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Posted 56 years ago

“Interparcel works extremely well giving you a wide range of suppliers to pick from and there's always one that fits the budget and gives the service required. The website is easy to navigate and I haven't had a booking that's failed in all the years I've been using them. If you make a mistake on the booking the customer service team at the end of the phone are friendly and helpful and I wouldn't hesitate to recommend them.”

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Posted 56 years ago

“Interparcel has consistently provided a top notch service”

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Posted 56 years ago

“I WENT TO THE POST OFFICE THIS MORNING AND WAS CHARGED A FORTUNE TO SEND A SMALLISH PACKAGE WEIGHING 3KG TO YORK OVER 13GBP I CAME BACK AND THOUGHT THERE MUST BE AN EASIER WAY CHECKED THE WEB FOUND INTERPARCEL AND COULD NOT BELIEVE IT THEY COME TO ME COLLECT AND DELIVER TO N/YORKSHIRE A 7KG BOX FOR 10QUID!!!! HOW CAN THAT BE. ONE THING I KNOW IS ITS INTERPARCEL FOR ME EVERYTIME CHEERS”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews