Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kept me well informed from pickup to delivery Can't fault the service and I will certainly use again”

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Posted 56 years ago

“Fantastic value for money, so easy to use and super quick - I was really impressed!”

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Posted 56 years ago

“I've used Interparcel several times in the past and found their website very user friendly. Then I discovered UPS store2store, wow, a revelation. Fast, cheap, easy to use. I add it as an option to all my eBay sales now and am delighted with the increase in sales.”

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Posted 56 years ago

“does what it says on the tin!!,really reliable, inexpensive, competitive, fast service.Would not hesitate recommending to a friend. The .99p shop to shop service is second to none, signed for at the delivery end shop this is a marvellous service, extremely reliable and safe!!”

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Posted 56 years ago

“very happy would use again”

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Posted 56 years ago

“An excellent service”

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Posted 56 years ago

“Since first using Interparcel 4 years ago, I now use them whenever I need to send parcels anywhere in the world. Is a quick and easy service to use and if I have ever had any problems, have always been quick to help. Great for small businesses like mine, they will find the best prices for you in a flash, so you don't have to spend half a day going through countless websites to get quotes.”

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Posted 56 years ago

“I had an odd shaped parcel to send and I used Interparcel and it was dead easy to use. I needed some help with a slight issue I had and used the live chat which was fast and efficient, much better and quicker than phoning a call centre. I would definitly use again.”

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Posted 56 years ago

“very friendly”

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Posted 56 years ago

“We have been using interparcel for some time. We used to use several different intrnet delivery services but Interparcel prices were always lower. We have been approached by Couriers who want our overseas shipping business but they have not been able to match the Interparcel prices.”

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Posted 56 years ago

“excellent service ...highly recommended!”

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Posted 56 years ago

“I've only needed to use Interparcel on a couple of occasions but i have been pleasntly surprised each time. The website is very user friendly - not hassle at all. I would highly recommend.”

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Posted 56 years ago

“For a company like us that does not send large numbers of packages there can be no better choice. Interparcel make it simple to send items by giving us the most user-friendly website with so many alternatives to choose from. The missing element for us is a service for heavier/bulkier items, perhaps on a pallet.”

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Posted 56 years ago

“A very good, easy to use business web site, informative, no nonsense. Ideal for a first timer, or seasoned professional. Excellent service from my initial order to the collection of my parcel.”

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Posted 56 years ago

“Mailing out goods for a small business - well for us - was in the least awkward and sometimes a pain and always very costly, unreliable and usually slow. Interparcel has meant that we can keep our next day deliveries in the UK to under ?10 for a rack rate service normally 2 or 3 times that. We have even sent many parcels to Sweden and the Far-east hassle-free at low cost with a top ranked courier (UPS). We don't have to leave our premises - it's collected!! I have recommended you to many friends and associates with confidence. Great service and easy to use website.”

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Posted 56 years ago

“Having placed the order for the courier at around 10.30am, a very polite man was on the doorstep at 12.50! Great service. The ordering system was easy and fast also. Will use again and again. Thank you!”

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Posted 56 years ago

“website is easy to use, options for delivery are clear, payment is very easy when using Paypal. Hard to improve on this.”

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Posted 56 years ago

“I have now used Interparcel a number of times to send things to my family in Ireland. It is so much quicker , and cheaper than the post office and is completely reliable. The staff are always cheerful and helpful . I'm really glad I found this service and would not hesitate to recommend them to others.”

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Posted 56 years ago

“When dealing with couriers regularly you are always going to come up with some issues, Interparcel staff are always quick top respond to issues and sort out any problems.”

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Posted 56 years ago

“I have used this service a number of times and cant fault them at all”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews