Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheap, collected on time and delivered as well”

Helpful Report

Posted 56 years ago

“Have used Interparcel to arrange collection of parcels from home for several years. There are a good choice of couriers to use for your needs at different prices. Easy online quote system and they take plenty of payment options. If you have a problem you normally get a quick reply to emails to.”

Helpful Report

Posted 56 years ago

“No problems. It works as it should. Efficient service.”

Helpful Report

Posted 56 years ago

“always use interparcel for my deliveries , i find them the cheapest than anyone and they get the job done like they state”

Helpful Report

Posted 56 years ago

“Couldn't find any local drop off points - used online chat and received an answer straight away - the postcode needed a gap after the first four digits (might help if it said so or the program worked it out for itself?). Delivery was really quick and very cheap for a heavy parcel. Will use again so long as this performance keeps up. Royal mail small parcels must be suffering as so overpriced.”

Helpful Report

Posted 56 years ago

“It's great as the website is easy to use and the parcel is collected within a day. Can be texted with the time of delivery. Thanks for a super service. Tel”

Helpful Report

Posted 56 years ago

“never had any problems , always good with price comparisons - no reason to shop elsewhere”

Helpful Report

Posted 56 years ago

“I use interparcel standard mainly which uses UPS. Perhaps I am lucky to have to have a good UPS driver (although they all seem good) but I can rely on them to be on time and courteous. A little more expensive than the budget my hermes or collect plus but far more reliable and much quicker.”

Helpful Report

Posted 56 years ago

“I have used Interparcel.Com to send my parcels to purchasers,and have always been pleased with the service.”

Helpful Report

Posted 56 years ago

“I have been using this service for a few months now and I find them first class There online chat is great and I would highly recommend them. If you have anything to send, these are the people to use”

Helpful Report

Posted 56 years ago

“Having costed postage on sending a Tenor Horn in the post decided to give Interparcel a go. Cost just over ?10 compared with ?29 for Royal Mail it was a bit of a no brainer considering the assigned carrier turned out to be DHL. Item was collected from the door, all labels having been sent via email. I had a tracking number so that not only could my customer see the progress of the parcel but so could I. Reached its destination, in one piece, signed for and on time. Will definitely use them again.”

Helpful Report

Posted 56 years ago

“Straightforward understandable website with good prices”

Helpful Report

Posted 56 years ago

“Used this several times & it's so easier to use. I did make a mistake with the address once & it had to be redelivered but there was no extra charge which was amazing”

Helpful Report

Posted 56 years ago

“I have used Interparcel for years and have sent hundreds of parcels; have always found them highly efficient, very easy to use, and very well priced.”

Helpful Report

Posted 56 years ago

“Very easy to setup and great competitive prices.”

Helpful Report

Posted 56 years ago

“I always use inter parcel, fast response to questions either by email or live chat would recommend”

Helpful Report

Posted 56 years ago

“I'm not a regular sender of parcels, but when I do I always use the Interparcel/UPS Economy service. In over 3 years I have probably sent about 25 different shipments and every one has been delivered next day without fail, in perfect condition. I also use the UPS Drop-Off service and that saves you a couple of quid, as well as meaning you are not waiting in for UPS to collect. Yes, it is a bit cheaper to use Hermes or Collect Plus, but quite frankly I want the peace of mind that UPS provide.”

Helpful Report

Posted 56 years ago

“I recommend to everyone I know this company if they are looking to send a parcel.”

Helpful Report

Posted 56 years ago

“I have used this service for over a year,I have always found it to be reasonably priced and the couriers have always collected on time.I have not had any problems with deliveries.Overall,this is an excellent Courier service.”

Helpful Report

Posted 56 years ago

“Easy to arrange, good price. Booked an economy service but arrived next day!!! What service, would definitely recommend and use again.”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews