Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very useful site to see difference in postal rates which you can compare with others or the post office. I like the idea of handing the parcel into one of the pick up points to further reduce cost of individual home collections”

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Posted 56 years ago

“dead easy to use and collect+ is great.”

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Posted 56 years ago

“Fast reliable service, compared all the best prices for me to make a decision. Would use again definitely in the future”

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Posted 56 years ago

“super sort things get the job done”

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Posted 56 years ago

“Variety of courier options. Online tracking. Easy to book and quick, secure delivery. Excellent value for money. Now I can even drop off at a parcel shop rather than staying in all day. Even better!”

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Posted 56 years ago

“Go onto the website, choose the parcel delivery service that suits your need, the time of pickup (4 hour span), and pay. Then print out and attach the labels and wait for the collection man to call. A quick scan of the parcel and it's on it's way. Pay 24p for a text to confirm that it's been delivered. Simplicity for parcels.”

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Posted 56 years ago

“Very easy to use service, and perfect for finding the right service for any given parcel size or weight. Can't see why you'd use anything else. Being emailed the labels to print out and stick on the parcel is just the icing on the cake :) Thank you.”

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Posted 56 years ago

“I have used this service before the website is Clear and easy to use, would recommend this site.”

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Posted 56 years ago

“Such an Easy service to use at great prices... Goodbye Royal Mail!”

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Posted 56 years ago

“I've used Interparcel many times and never had any problems. They are always fast and reliable.”

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Posted 56 years ago

“Efficient service, good price. Would have been helpful to have approximate pic- up time specified.”

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Posted 56 years ago

“I have used other parcel deliveries but have rarely been satisfied since finding inter parcel I have not used any other. I have used at least once every week a I can honestly say I have never ever been let down at all. I am blind and need to be Abel to put my trust in my deliveries and this is exactly what I do with inter parcel. Thankyou!”

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Posted 56 years ago

“Was unsure about using the service to satrt with as I have had bad experiences with different couriers but UPS !!! Wow No problems to date and excellent service. The only slight issue I have is that they tell you that the store will call you when your parcel is ready to collect but on most occasions they dont but that's the only negative on the service. It might be that it's the shops fault and nothing to do with UPS, really not sure but will continue to use without looking else where!”

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Posted 56 years ago

“InterParcel are always easy to deal with and collect and deliver on time.”

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Posted 56 years ago

“I use this service every time I need to send a parcel to my daughter in Canada. Its fast, convenient and reliable. Parcels have always arrived within a week at the most which is more than can be said for the major domestic service and it's cheaper too ! I would recommend this company to everyone. Service is great - pick up from your home so no messing about going to post offices and you can track it's whereabouts every step of the way right up to the moment of delivery.”

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Posted 56 years ago

“Very easyto book service. Price offered was excellent!”

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Posted 56 years ago

“I've used this service twice, so can now comment about how reliable they are - very! Also quick to deliver and a fantastic choice of different services and prices. Highly recommended.”

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Posted 56 years ago

“Good stuff - other people should know about this service. Thanks”

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Posted 56 years ago

“I have used Interparcel for a number of years, but never used the "deliver by 9:00" option. However, a customer really needed some parts quickly and wanted the early delivery option. I was a bit sceptical about the promise, but it worked! This is a great service for our small company that doesn't qualify for the cheaper rates with the big name couriers, but can still access them”

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Posted 56 years ago

“A reliable services providing a large range of options at good prices”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews