Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Using Interparcel allows me to be able to send large items that cannot be sent by courier without having accounts with those company's, its easy and shows you the price with minimal information, goods are collected and delivered as stated. great service”

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Posted 56 years ago

“Good service. No complaints”

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Posted 56 years ago

“I've used Interparcel a nomber of times over the last 3-4 years and always found them quick and reliable and have never had anything but a positive experience from them. I find the website and booking a courier process very user friendly and would have know hesitation in recommending interparcel to friends and family.”

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Posted 56 years ago

“It is great to be able to pick one site and have the full options in front of me on one page, with all prices shown and all delivery dates stated........the fast on screen interactive transaction is a dream. I can organize my shipments in 5 minutes without speaking to anyone, meaning no delays using horrible automated answering machines....before being told 'COMPUTER SAY'S NO'!!!! Great site, great service, great options, fantastic prices!!!!! Peter”

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Posted 56 years ago

“With our small business we use Interparcel every time. It is a great service with no problems labels send to email or direct online. Never had any problems and great price. A++++”

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Posted 56 years ago

“Excellent service from Emma - very helpful - made everything understandable! Would definitely use again and tell friends/family. Thanks again Emma”

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Posted 56 years ago

“Great service”

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Posted 56 years ago

“I would definitely recommend and use again. Great price for a large package. Just a pity it was the Easter weekend or it would have been delivered more quickly. Also very to track from start to finish.”

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Posted 56 years ago

“We deal with Interparcel all the time and on the odd occasion things do go pear shaped. We have just had an issue with an admin problem not on the side of Interparcel themselves but with Parcel Force. Katy was an absolute star and kept at it via email and phone until she got it sorted out for us. Shame it won't always be Katy Hall on the other end of the phone!!”

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Posted 56 years ago

“Having been quoted close to ?20 to send a parcel from the local parcel depot,which I gracefully declined,I took to the computer when home and discovered Interparcel. The service is easy to use,the options relative to the speed of delivery required is excellent and the parcel is collected from,in my case,home. The pick-up was booked late afternoon yesterday and was collected by City Link @ 10 a.m. this morning.The price,almost half of what I was quoted locally and a super service. A 100% recommendation from me.”

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Posted 56 years ago

“my number 1 delivery broker”

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Posted 56 years ago

“Good service well priced with exceptional collection”

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Posted 56 years ago

“My 33kg box was collected in Hertfordshire on Tuesday at 6 o'clock in the evening and is here with me ( safe and sound ) on today ( Thursday ) at midday in the Limousin in France. I've used Interparcel before and can't think of a reason to try anyone else.”

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Posted 56 years ago

“Very quick and easy to send a parcel through Interparcel and much cheaper than Royal Mail. I will use it again and recommend it.”

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Posted 56 years ago

“I use interparcel all the time for work and every now and then for personal use and I love it. So useful being able to choose a pickup time that works for me and for larger/heavier parcels it is so much cheaper than using Royal Mail. I only ever use the 'Interparcel' branded services (always seems to be operated by UPS who i think are very good) as I have had bad experiences with both hermes & TNT. I have also once used the service where you drop off to store and the receiver collects from another near-by store. I was amazed this only cost ?1 and it worked really well. Prices are so much cheaper than if you go direct to the companies. Haven't yet had any problems after around 2 years of using Interparcel and find them a trustworthy company. Highly recommended.”

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Posted 56 years ago

“I use Interparcel practically ever week to send anything form one parcel to a consignment. The website is easy to use, there is a good range of services available and I have never been let down. Great service.”

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Posted 56 years ago

“Easy online booking system. Never had any problems.”

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Posted 56 years ago

“Very pleased with this delivery service, especially as Parcelforce collected in the morning, normally I would have expected late afternoon collection for a rural location. Delivery was on schedule, only three working days separated by an Easter weekend to a non EEC European address. Great service implemented as stated”

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Posted 56 years ago

“Very good value. Easy to book. Delivered on time.”

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Posted 56 years ago

“Moved away from a local provider as they did not offer the flexibility of service. With Inteparcel i know that i can choose my courier, suggest times for pickup and get an SMS text when my parcel is delivered.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews