Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the Interparcel website really easy to use. Pop in the source and destination and weight and dimensions of the parcel if known and you get a list of quotes to choose from, ordered clearly by service type. Some other aggregators seem to have services and providers dotted around all over the page, but these results are really easy to navigate. I'd definitely recommend them.”

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Posted 11 years ago

“#NAME?”

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Posted 11 years ago

“The service was good but its a good job it didnt have to get there in the 48 hours”

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Posted 11 years ago

“It's really easy to use and the choice of carriers is fantastic. You can chose the price and the service you want. Only problem I've had is trying to use the drop off service. Trying to find where to drop off the parcel was impossible. Apart from that it's simple, reliable and competitively priced.”

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Posted 11 years ago

“Will use again”

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Posted 11 years ago

“Excellent service good value & prompt delivery”

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Posted 11 years ago

“Will not use Royal Mail anymore.Too expensive for the service they give you,plus always a long wait to get served.”

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Posted 11 years ago

“With so many delivery options to choose from you cant go wrong by choosing interparcel.com as your delivery partner. Whether you are a large or small business or just looking for a cheap - safe - reliable delivery service for personal items interparcel have the best options and prices available. So choose interparcel I did and I wont ship with any other service so thanks interparcel.”

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Posted 11 years ago

“as above , I have been on here for years , but there is more competition now , pricing is got to be my main gripe , the UPS service is first class , but I can get the same service on parcels to go with the drop off option , also they use Yodel , which is the best deal on larger parcels and I have tried to make 1 claim in around 8 years which is a super track record , but I gave up with the claim as it was to complicated for me to make , obtaining photo's of damaged boxes from the customer was far to complex , it should have been calculated on my spending track record and customer status.”

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Posted 11 years ago

“Easy to use site, excellent customer services Maybe an interparcel app would be an improvement”

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Posted 11 years ago

“My first experience of using Interparcel was excellent. Courteous pickup, safe delivery, on time and at a great price. Will definitely use again.”

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Posted 11 years ago

“An easy to use online system. It saves addresses of customers that you need to send parcels to regularly. You can send parcels all over the world, just enter the weight and size and you get a choice of companies who will collect, saves trying to find a parking space near a Post Office. If you have to call them for any reason you get a real person too. All in all, a Perfect Package. It helps me run my business smoothly.”

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Posted 11 years ago

“easy to use service with a large flexable choice of couriers. always provides good value and convience. highly recomended. just remember to measure and weigh your parcel first !”

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Posted 11 years ago

“I always use Interparcel if I need to send any medium to large package. It is so easily to complete the online booking form and even easier to send your parcel - it gets picked up from home. Very good prices and a wide range of options depending on when you want the parcel delivered. Highly recommended.”

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Posted 11 years ago

“Sending my parcel could not have been easier. All the booking and payment was done quickly on line and collection was straight from the front door. This is the second time I have used this service and will certainly be using it again when I need to send another parcel.”

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Posted 11 years ago

“I've used Interparcel on a number of occasions for both UK internal and International parcels and have only had one occasion for complaint, when a parcel disappeared and the staff were less than helpful in trying to find out what went wrong? I was only able to get some form of sense direct from the Carrier contracted for the delivery. Having said that, the parcel turned up safely and Interparcel do a great job of finding competitively priced deliveries. Keep up the good work - it may be worth spending a little bit of time on Customer Service...”

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Posted 11 years ago

“Always helpful when I call. Excellent service.”

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Posted 11 years ago

“THE BEST PLACE TO GO IF YOU WANT TO SEND A PACKAGE SAFE AND SOUND”

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Posted 11 years ago

“I have used Interparcel many times now, each time it comes in as extremely good value and I wouldn't use anything else to ship large ebay items.”

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Posted 11 years ago

“Not much to add really, web site easy to use , simple process to book parcel in , drop off nearby , my preferred parcel system”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews