Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i aiways use interparcel .really good prices and more reliable than the royal mail”

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Posted 56 years ago

“My daughter brought a suitcase full of biscuits, tea, coffee, chocolate, nuts etc from Georgia from students for a tutor in their school who had moved to rainy Manchester, which was sent for the amazing price of ?8.03. They're going to put on weight....”

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Posted 56 years ago

“It was so easy to use, measured and weighed my parcel, put the info into have internet site and got s price. Chose my drop off point that was at the end of the street, completed my order, printed my paperwork out and dropped my parcel off. Quick, easy to complete and right in the doorstep, no waiting in for a courier to collect my parcel so everything done to suit me and my time.”

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Posted 56 years ago

“Inter parcel has revolutionised what used to be the clunky business of sending parcels. It's quick and easy to use and the prices are reasonable too. I've had reliable service but if there are complications and you need to contact them, there is a human voice behind the web presence.”

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Posted 56 years ago

“excellent service so easy to navigate around this site, lots of choice and price s to choose from to suit your and accommodate your apckage”

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Posted 56 years ago

“made the whole process a breeze. first time ive used interparcel, however any time im shipping stuff abroad i`ll be using them again, defo 5 star”

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Posted 56 years ago

“Picked up and delivered within 24 hours, but emailed by recipient stating carton was dropped. Thank goodness well packed and have not any further complaint by OP, will use again though.”

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Posted 56 years ago

“Easy to use, very effecient service”

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Posted 56 years ago

“Interparcel is so fast to book parcels in and a very good price what more do you need they are spot on”

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Posted 56 years ago

“Just SO simple...booked it online, they turned up and collected the BIG parcel (Which would have been a nightmare to take into town, park then take to the post office) I had a text to say when it had arrived at the destination. (piece of mind!) ...Less that 24 hours! Very happy.”

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Posted 56 years ago

“Nice,easy and fast”

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Posted 56 years ago

“everyone was friendly & professional. thank u Eileen”

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Posted 56 years ago

“Using Interparcel is easy and efficient. It allows you to organise things being delivered from your armchair!. The link with Paypal is great. Takes all the worry about cost and delivery away. This company was recommended to me and I fully understand why!”

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Posted 56 years ago

“Though delivery has yet to be made, the back up paperwork was first class and showed what was lacking in the last parcel I sent to Italy - which has still not arrived!”

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Posted 56 years ago

“No quibbles if anything needs changing, or on the very rare occasion when somethings not quite right. I'd definitely recommend them.”

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Posted 56 years ago

“Never had to return goods before I was pleasantly surprised at how easy Interparcel made it. Excellent service!”

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Posted 56 years ago

“It cost me ?0.99 plus VAT to send a 3kg parcel to a friend in Northampton. I used their drop off and collect service which suited me, and the recipient down to the ground. The drop off point was only a few hundred yards from my home and the collection point was only O.2 miles from my friends home. He could collect at his leisure, no need to wait at home for the delivery. On top of all that it was delivered the very next day. It even included their tracking service. How can they do it for that price?”

Helpful Report

Posted 56 years ago

“Excellent , everything is in one place, I have recommended your site to friends.”

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Posted 56 years ago

“First time I've ever sent anything and found it really easy will use them again, only thing was not knowing exactly what time they were coming between 11 and 6, other than that brill.”

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Posted 56 years ago

“I have found that since I have been using Interparcels collection and delivery services that I do not have to think HOW TO GET THE PARCEL TO AND FROM MY CUSTOMERS AND FRIENDS it is all easy on the Interparcel website including various payment methods.”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews