Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't take this or that, won't ship to certain areas.. becoming less and less useful every year. I used to use interparcel for everything but being in the bike trade i can't send bikes, or spray lubes, or cleaners, anything liquid. have to use UPS direct or Parcelforce for all the things they no longer allow. wahst the point in having a one stop service offering many couriers, if i have to ring those couriers direct in order to send something.”

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Posted 56 years ago

“Site so easy to use and the price is really good. Parcels arrived when you said they would and collection so good.”

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Posted 56 years ago

“My company is based on the Isle of Man and we ship all our larger parcels through Interparcel. We have found our orders can easily be forgotten and collection and delivery is an additional 2 days due to an outside contractor collecting the order. When orders have been forgotten about we follow up with a phone call. From the phone call we can almost always get a solution. It is now our policy to call after placing an order. I get the impression that this doesn't speed anything up and there is no procedure in place to deal with Island orders.”

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Posted 56 years ago

“I would recommend this website to anyone, every time I sent a parcel these are the guys I turn to”

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Posted 56 years ago

“Measure and weigh your parcel, log on input the information and up comes your options and prices according to the service you require, collect from home or drop off at a local shop. It could not be simpler. An efficient service with minimum time and effort.”

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Posted 56 years ago

“easy to input the data to get the list of prices and a good choose . have used interparcel alot would be nice to get a discount for regular users”

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Posted 56 years ago

“This service is really easy to set up and do. As long as my parcel reached its destination on time I can highly recommend this service.”

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Posted 56 years ago

“I highly recommended Interparcel. I only wish they had service that didn't have to start or end in the UK!”

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Posted 56 years ago

“Interparcel hold accounts with a variety of parcel delivery firms which enables individuals or small businesses to piggy back off the cheaper rate. Great service.”

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Posted 56 years ago

“Whilst it was probably largely out of the control of Interparcel in relation to collection times. I booked a collection for between 9am and 1pm. The driver turned up at 4pm, no call, no apology and certainly no friendly face. Not good when you book collections around your shifts at work. Saying that, the booking process was excellent and simple and I'll have no concerns about using Interparcel again now that I'm clear on the subject of collection times.”

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Posted 56 years ago

“Excellent service; picked up and delivered as promised”

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Posted 56 years ago

“It was very easy to book and the service was great. Followed by a text to say my parcel had been delivered.”

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Posted 56 years ago

“great service , great price , hassle free , very pleased”

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Posted 56 years ago

“I have been using Interparcel for many years and they have always been helpful when there is the inevitable problem, I cannot reccommend them highly enough!”

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Posted 56 years ago

“Great service, easy to use and the package arrived so quickly I couldn't believe it - and it was very reasonably priced! I would thoroughly recommend this service and will use it again.”

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Posted 56 years ago

“We use Interparcel for most of our deliveries. The website is easy to use the service well priced and the delivery reliable. Would happily recommend them, as we were recommended to use them - and we haven't regretted it.”

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Posted 56 years ago

“Parcel picked up by a very helpful driver who checked all the paperwork ...... Even waited whilst I printed further copies as it was going to West Arfrica ...... Parcel sent Friday and arrived Monday can't say fairer than that”

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Posted 56 years ago

“My first experience at booking a courier service online. couldn't have been easier and will definitely be using this service again for any larger parcels I need to send”

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Posted 56 years ago

“easy to use web site, great prices, efficient collection & delivery”

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Posted 56 years ago

“Great service mostly done on line but did need to contact Customer services about collection, my query was answered very much to my satisfaction”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews