Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a very good service I cant fault it”

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Posted 6 years ago

“The service does what I need it to - gives me a price comparison of couriers, also providing relevant details like insurance, drop off/pick up, urgency, approx delivery date, etc.”

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Posted 6 years ago

“Delivery was very prompt”

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Posted 6 years ago

“Interparcel provided the delivery service I needed at a good price. I was able to track the parcel for most of it's journey and, the most positive thing is that the parcel arrived at the correct destination in good shape and in an acceptable time period in line with the service purchased. All in all a good service at a great price. FYI have had bad experiences with other carriers who seem to auction the job to the lowest bidders with consequent issues. I was recommended to Interparcel by a friend. They are now my preferred carrier.”

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Posted 6 years ago

“Would highly recommend! Easy to follow online form. Competitive prices (and no printer required!) Super fast and efficient collection and delivery and extremely friendly and helpful staff!”

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Posted 6 years ago

“Have used them for many years..of course occasional hiccups which have always been resolved in a commercial business manner..recently Chloe Prebble sorted a late pick up for my orders..tks Rod Simpson”

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Posted 6 years ago

“Used the half a dozen times to send a parcel to my brother in France. Excellent service and a good price.”

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Posted 6 years ago

“Very easy to book online. Updates on thectracking is easy to follow. Great prices.”

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Posted 6 years ago

“Delivery person always polite and so far all items arrive safely.”

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Posted 6 years ago

“My item arrived one day earlier than expected, all in good order. Very pleasant driver so we are well pleased with this company.”

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Posted 6 years ago

“Great service.”

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Posted 6 years ago

“i have used interparcel for quite a few years, the prices are good. Haven't had any problems”

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Posted 6 years ago

“Good service, Excellent value for money!”

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Posted 6 years ago

“Thank you Eden-Poppy Wood. She’s the best very calm and helpful while helping me sorting the whereabouts of my parcel. Many thanks Oliver”

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Posted 6 years ago

“the whole process was simple very good service no problems thanks”

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Posted 6 years ago

“You did exactly hat it said on the tin,------very good.”

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Posted 6 years ago

“Very Good service”

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Posted 6 years ago

“Made an enquiry via the chat line & Amy G and Mazie were very helpful and responsive- excellent service. Tony”

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Posted 6 years ago

“Good company to deal with”

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Posted 6 years ago

“Very helpful. Sam Kennard was quick to reply and resolve my query. Will be using the service again.”

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Posted 6 years ago

Interparcel is rated 4.5 based on 9,923 reviews