Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great company very fast service i only paid for standard delivery got to other location the next day very happy thx Jim Bird”

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Posted 56 years ago

“Best service o ever had Great customer service Fast reliable service Quick collection and delivery”

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Posted 56 years ago

“The whole process was easy and simple from start to finish. On-line quotation and booking was easy to follow. The packages were picked up within the times specified and delivered satisfactorily. Everyone was happy.”

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Posted 56 years ago

“I recently used interparcel to send a large 42 inch flat screen tv across the country, it arrived dead on time and undamaged. It was a good price too.”

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Posted 56 years ago

“Easy to use once I had worked outr which service was relevent to my application. Prompt collection, good price, pleasant driver.”

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Posted 56 years ago

“I found this service very easy to use, it offered a choice of prices and provided the service I required.”

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Posted 56 years ago

“My parcel was collected just after 8.00am, which was great for me as it meant I didn't have to wait around for hours for someone to turn up. The courier phoned ahead to make sure it was convenient for him to pick up the parcel and when he arrived he was polite, helpful and efficient. Great service and very cost effective, just as I like it. Would definitely recommend to anyone.”

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Posted 56 years ago

“Have just received my parcel posted from England to France,At first i noticed UPS had delivered to the wrong village address.Immediatly Emailed interparcel in the UK and within the hour they had informed UPS who redilivered an hour later.Although I appreciate things can go wrong I think the continued service I received from Interparcel and the customer service team was excellent.Will use again John Stansfield ,,,France”

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Posted 56 years ago

“I needed to send an I-phone to Cambridge and for safety's sake decided to courier. Interparcel were the cheapest option and the phone was delivered efficiently.”

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Posted 56 years ago

“Quick, efficient and very helpful”

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Posted 12 years ago

“What a great company, would recommend to anyone! Will use again!!”

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Posted 12 years ago

“I've used Interparcel on many occasions and wouldn't hesitate to recommend. Their rates are as low as you can get, but the service is second to none. I usually use UPS for my UK deliveries as I've never had a late parcel and the driver is super friendly! If you are looking to send a parcel then you won't find a better company than Interparcel!”

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Posted 12 years ago

“I was recommended to Interparcel through a friend, best price I could find online and the delivery of all my parcels were on time. No complaints”

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Posted 12 years ago

“Great prices, great service!!!”

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Posted 12 years ago

“i have used Interparcel on many occasions and i find their service to be very reliable. I have seen some bad reviews on this site and i cant believe they are talking about the same company. On one occasion i used interparcel to send a pallet to one of our very respected clients and i needed it there as soon as possible and interparcel arranged a next day collection as requested and it was delivered the very next day also as requested and our client commented on what a fast and reliable service it was. I have always been happy with Interparcel and will continue to use their services.”

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Posted 12 years ago

“I first used yodel to collect my tent from Manchester. This was only due to the weight of it. They failed on 3 occasions to collect it. Went online to Interparcel who got Parcelforce to collect it. All done in 24 hours. If want a job done right, always use professionals. Never ever use yodel. I guess thats what people do when then yodel doesn't deliver. I'll always recommend Interparcel”

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Posted 12 years ago

“Used dozens of times very cheap and always reliable. Recommended to many friends.”

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Posted 12 years ago

“had a parcel to go to north yorkshire,so contacted Interparcel and setup online was collected next day and delivered day 3 this was great considering the bad weather during March”

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Posted 12 years ago

“Having suffered at the hands of other couriers I was anxious that Interparcel would be similar. I need not have worried. The parcel was collected and delivered on time and intact. I would have liked to cover the entire cost of the item using the insurance but could only cover part of its value due to company policy. This was my only gripe. Otherwise they offered a first class service and I would recommend them.”

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Posted 12 years ago

“I was really worried having heard previous horror stories of parcelforce, but was left presently surprised. I ordered the Parcelforce Dropoff 48 service, which is the easier option to waiting in for a collection all day. The item was deposited at the local PF depot on Wednesday and the item was then delivered to the recipient Friday morning at 9am. Everything intact. Interparcel certainly makes comparing courier services easier and uptil now, I've found it's the best price website to do so.”

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Posted 12 years ago

Interparcel is rated 4.5 based on 9,937 reviews