Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very comfortable when i can choose from different delivery companies in one website, also very simple and clear to use. ability to get a label printed. saves lots of time! prices are reasonable for the service provided! liked it very much! would recommend to everyone!”

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Posted 56 years ago

“Quick, cheap and quality - will use again”

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Posted 56 years ago

“Nothing bad to mention as I didn't have any hassle to use your service”

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Posted 56 years ago

“I needed to send a parcel to Germany and got a few quotes from different companies. I tried in vain to register on line with a few companies but failed, I went to the post office but they couldn't guarantee delivery before Christmas. In desperation I went on-line again and found interparcel. The service was fantastic and the parcel was delivered within 36 hours.”

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Posted 56 years ago

“Highly recommend this company to book through, needed somehting uplifted in the UK while I live abroad and not only were they pretty damn cheap but they arranged pick up and delivered on the dates promised with not even a scratch on the item! Was a fair bit cheaper then going direct through the courier companies and will definitely use again if the need arises :)”

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Posted 56 years ago

“Best price you will find to send parcel via courier services. I have already used the site twice and if I have to send something through courier, this site is the only option I would think of. Thanks”

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Posted 56 years ago

“I needed to return a 20Kg faulty product I'd purchased to the seller. Interparcel was briliant - lots of options to choose from, reasonably priced,courier turned up when they said they would, delivered in less than 24 hours and good tracking. Can't fault it in any way. Will definitely use again.”

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Posted 56 years ago

“everything with order went nice and smooth no delays and item was looked after with great care good customer focus from the team.”

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Posted 56 years ago

“I booked this service online and they came and pick my parcel within 2 hours,amazing. I could truck my parcel all the way to Slovakia, delivery time very quick and it was Xmas time. Very happy, very good price, will certainly use again!!!”

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Posted 56 years ago

“No problems at all, fast efficient service with good feedback from recipient...what more can I say? :-)”

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Posted 56 years ago

“I would recommend to anyone.”

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Posted 56 years ago

“Used the service twice in 2012 and both times went very smoothly.”

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Posted 56 years ago

“good service, easy to do and reasonably priced”

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Posted 56 years ago

“I have used Interparcel for some years and I have always found the service to be first class. There is a choice of couriers and a selection of prices and same day collection is possible. They collect from home so there is no hassle. The prices are certainly cheaper than posting with Royal Mail and they would be my first choice for any parcel. Tracking is available on every item and of course there is a receipt for proof of delivery. I have sent many items worldwide and I have never had a problem.”

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Posted 56 years ago

“I had a welding set to return to the shop I bought it from online. I had missed the post by Royal Mail so tried Interparcel. They collected the parcel from me within the hour, gave me a tracking number, so I saw that it was delivered and signed for the next day. And all for a third of the price quoted by Royal Mail! I cannot fault the service I received and would certainly reccomend them to anyone.”

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Posted 56 years ago

“I've used interparcel many times and never had a problem. I always use parcelforce as the courier and never had a problem there either. The website is easy to navigate, and the customer service when you do need to call them is very efficient and helpful. I will use them everytime I need to send items bigger than what Royal Mail allows.”

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Posted 56 years ago

“I have now used Interparcel many times and using their standard delivery (which is UPS) I've been satisfied each and every time!”

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Posted 13 years ago

“Good and efficient service. Great tracking”

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Posted 13 years ago

“Easy to use service, convenient pick up times, very good value for money. Would definitely use again.”

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Posted 13 years ago

“I thoroughly recommend Interparcel to anyone, especially to all my family and friends. All so easy and the communication is unsurpassed. Brilliant service!”

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Posted 13 years ago

Interparcel is rated 4.5 based on 9,937 reviews