Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got let down by parcel monkey, but was able to get a telephone quote and advice that I could get same day collection from Interparcel. ood price with UPS arriving within a few hours. Excellent & highly recommended at a great price!!!”

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Posted 11 years ago

“I have you guys for quite a wile now,and would rate you very highly if you could be bothered to sort out any problems that accur,in the past I have had a few problems ,when I have phoned to ask or try and sort them out,the response is terrible ,I am just left to sort it all out my self and your company just dose not want to help at all. I only use you guys now on sper of the moment times now ,you have let your selves down to many times , I want a service or company that is willing to take my money and if there is a problem are keen to resolve it...”

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Posted 11 years ago

“Not had any problems so far.”

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Posted 11 years ago

“I find inter parcels are good the service is largely ok but there can get the odd blip where things go wrong they do however help you to sort problems when they arise”

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Posted 11 years ago

“Always among the best prices, they are very good at delivering my long fishing rods. and up to now never had one damaged. i used to get one a month from the post office. will always use interparcel as long as they take my fishing rods Thank You John S Gilpin”

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Posted 11 years ago

“Excellent Service ,I use Interparcel for all my International deliveries”

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Posted 11 years ago

“I've used Interparcel a lot - much cheaper than Royal Mail, never had any problems to date! :0)”

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Posted 11 years ago

“Good prices for a good service with City Link”

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Posted 11 years ago

“was easy to follow directions and easy to book”

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Posted 11 years ago

“Having used Interparcel since 2008 for all our International deliveries, I would recommend them to other people, your prices most of the time comes up to be the cheapest and its easy to book on-line, paperwork is straight forward to print off and your on-line chat is very handy to talk to someone if you need a quick answer, Phone lines can be a little wait but that's normal due to how busy they are. Most of the staff are helpful and can help you further with any queries you have. Have had a few issues but that was down to customers not Interparcel. Good Company to deal with and will continue to use them into the future”

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Posted 11 years ago

“Have dealt with Interparcel for some years now and find them to be reliable friendly drivers and trustworthy, and will continue to use there services.”

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Posted 11 years ago

“I use Interparcel a lot, shipping probably about ten parcels a week. For 99% of these the system has been quick, efficient, and smooth. However on some occasions they have dropped the ball in a big way, failing to deliver parcels anywhere near the date they said they would or in one case even sending a parcel to another random address near my customer. On the plus side they have always refunded my payment with no complaint on those occasions.”

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Posted 11 years ago

“Just a couple of quick clicks and a moment to download the documents and my parcel is booked for collection by UPS Couriers for the fastest AND cheapest delivery to the US that I could find online! Well done Interparcel, your rates are cheaper than my account rates!”

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Posted 11 years ago

“Many options for delivery at affordable prices. Easy website to find exactly what you want. Quick hassle free to book parcels in UK and International. Ring them if you encountered a problem and they will sort it out. Highly recommended.”

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Posted 11 years ago

“We use Interparcel on a daily basis four our e-commerce store. The prices are not always the cheapest but the process is quick and the service much reliable than other providers. As we have used Interparcel for a long time, we would appreciate some discounts or pormotions every now and then for regular / returning customers like us.”

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Posted 11 years ago

“Interparcel does what it says on the tin, great”

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Posted 11 years ago

“Use these guys if you wish to send out lots of parcels and want to have different options and rates. They are great.”

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Posted 11 years ago

“Have used Interparcel for several years and intend to carry on doing so.”

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Posted 11 years ago

“Excellent service as always”

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Posted 11 years ago

“Get the best price hasstle free. Lots of time option and will let you get a quick quote without needing delivery address information etc.”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews