Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to use and clear instructions Web Site. I book UPS alot. ?7.99 minimum 1 kilo. I have an account with UPS and ?!0.99 is the minimum fee. Interparcel pass on their reduced fees, which is an absolute rarity in the 21st Century. Thank you, there is no better.”

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Posted 56 years ago

“i have sent hundreds of parcels via interparcel..never had any problems at all very reliable service even when i have supplied the wrong or incomplete address its able to be sorted by me speaking to someone on the phone...great”

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Posted 56 years ago

“Your services offered and competitive rates and then the excuting of the whole order is totally outstanding. I would highly recommend yourselves. Unfortunately you have no control over South Africa customs and of late that has been a sore point and due to how they have reacted and charging astronomical charges sours the whole excercise. But I am fully aware that is not your problem.”

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Posted 56 years ago

“i have been useing interparcel for years,sending in the u.k and internationally.i have never had any problems that i could blame interparcel for.rarley a problem arises and if it does the girls at interparcel sort it out immediately. there are no excuses,no long waits on the phone and its easy to book online with good options and prices. i would recommend above any other courier booking service. i would never change interparcel they are too good. THANKYOU INTERPARCEL. p.s good tip...ALWAYS USE U.P.S THEWY ARE ALSO THE BEST.”

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Posted 56 years ago

“We are always very happy with the service at Interparcel. It is easy-to-use, fast and customer service is of great use when required.”

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Posted 56 years ago

“Was recommended to you by a colleague - have found it very easy to use and deliveries have been made within the stated time so am a happy customer.”

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Posted 56 years ago

“I used interparcel for sending some boxes to Italy: the price was cheap, the service good. In practice everything was perfect.”

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Posted 56 years ago

“Usefull tool for both UK and international parcel delivery”

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Posted 56 years ago

“really happy with interparcel's service via the website, and it's functionallity. Only criticism would be the site's suggestion that a discount is available for account holders (may no longer apply), and I've never seen any discount over the years of using this service. Recently, prices have risen on the 'better' contracts you offer (namely UPS) which have been substantial %age's. I have to remind myself that Interparcel isn't actually a courier, just a ticket tout offering a reasonable deal. Top tip is use the Interparcel standard service (48 hr non-timed) which is provided by UPS - I've sent over 250 parcels, not one has ever got lost or damaged, and 99% delivered within 24 hrs”

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Posted 56 years ago

“This service was so easy to use I highly recommend everyone use it”

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Posted 56 years ago

“apart from one issue using ups which I think was the recipient at fault i have had no issues. hoping that I never have to claim as that is where you see the cracks appear. ditch the 0870 puts me off.”

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Posted 56 years ago

“Thank you very much. I was very satisfield with the service you provided. The parcel was picked up as arranged and was promptly delivered to its destination. The price was only a fraction of the cost at some other companies too. Thanks again”

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Posted 56 years ago

“Very easy to book the collection online and then arrived between the agreed times to collect the parcels. The parcels were then delivered on time and tracking them was easy. What more could you ask for?”

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Posted 56 years ago

“Interparcel provide a great service for by business. They are reliable at a good price.”

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Posted 56 years ago

“Uses established international couriers you can trust at prices that are only usually available to major shippers.”

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Posted 56 years ago

“Came on time, delivered on time, Perfect!!”

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Posted 56 years ago

“Fast, efficient and well priced service. Good tracking information on progress of parcel. Will definitely use again.”

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Posted 56 years ago

“Recommended for polite and efficient service. I will be using this courier again.”

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Posted 56 years ago

“Love this service. Very easy to use site which gives me access to discount pricing normally only reserved for high volume contract customers.”

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Posted 56 years ago

“Have used interparcel a good many times and always found they were competitively priced and my parcels were handled professionally. I also use another large parcel service provider, but find there website is slower and the discounts they promise don?t often apply when you come to pay!”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews