Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been really pleased with InterParcel, so much easier to use than any of the other shipping companies web sites, and you get all the forms available to download.”

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Posted 56 years ago

“good cheap and fast”

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Posted 56 years ago

“Everything from start to finish was easy. Great service.”

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Posted 56 years ago

“Provide a good reliable service and are careful with parcels. Would recommend to a friend.”

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Posted 56 years ago

“I always use Interparcel for any large (>2Kg) parcels for eBay & household items. They offer the most competitive prices with household named courier companes & their service is easy to use...”

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Posted 56 years ago

“Interparcel deliver on time, give excellent back up and the prices are good too - what more could you want? The only problem we had was when we tried to use Yodel - they are awful!”

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Posted 56 years ago

“I used to be very wary of using couriers, due to bad experience in the past. Since I have used interparcel, I would definately use again. Everything is so easy to arrange, and will collect when suits me.”

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Posted 56 years ago

“I used to use DHL or UPS for our company delivery service, but after using Interparcel and would never use them again if I didnt have to. Interparcel have fast reliable services and the prices are reasonable I would rate 4 stars. The one thing I would change is that Interparcel could offer a credit account instead of paying upfront for deliveries, then I would rate 5 stars!!”

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Posted 56 years ago

“I have used interparcel for a few years now and they have never failed to deliver the best service.”

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Posted 56 years ago

“Absolutely brilliant service, cant fault it one bit. Icing on the cake would be if the courier's tracking number was also available.”

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Posted 56 years ago

“I combine the Interparcel service and the option of UPS from their portfolio of carriers. I have tried others but have been completely satisfied with the consistent good service, reliability, and friendliness of their 'on the road' personnel.”

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Posted 56 years ago

“One of the best delivery services I've used, pro rata the best when you consider how much it costs.”

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Posted 56 years ago

“Never had any problems with the service. Courier drivers always pick up our parcels on time and they are delivered quickly and safely.”

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Posted 56 years ago

“Second time I have used interparcel, booking online was easy and simple. The forms you print for shipping are both emailed to you and found on the site when you finish your order. Easy to understand price comparison aswell. Both times my shipment was picked up as states when booking, and the driver was very helpful (although this is because the shipment was wih FedEx with interparcel acting as the broker). No issues whatsoever and good prices especially when compared to buying from the courier direct. Will definitely be arranging my next overseas shipment through interparcel!”

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Posted 56 years ago

“I have been using Interpacel services regularly for three years and I am very pleased. What I like the most is how easy is to get a quote and finalise the booking. There is nothing easier and faster. And sometimes you get the collection within half an hour of your booking! The parcel is also easy to track as you get a link sent to your email address. I will happily continue using Interparcel”

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Posted 56 years ago

“Interparcel are excellent. Their website is very easy to use and their prices are fantastic. When I had a problem once they were quick to sort it out.”

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Posted 56 years ago

“Interparcel is great because it gives you a quotes from all the leading carriers (FedEx, UPS, DPD etc.) all in one place. No more phoning round couriers/ checking websites to find the cheapest quote.. What a relief! We run a wholesale and retail company. I use them everyday for shipments outside the UK (between 1 and 5 boxes a day to Europe, Asia and beyond). I find them very reliable and certainly cheaper than going directly to a carrier.”

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Posted 56 years ago

“Keep the good work and thanks to all your staff.....:)”

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Posted 56 years ago

“We have used interparcel for several years and will continue doing so. It has an easy booking system and a good choice of freight services at competitive and openly-priced rates. There have been occasional hiccups over collection, which must be down to the individual couriers, not Interparcel”

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Posted 56 years ago

“Just when you thought that you had to take your parcel to a carrier along came Interparcel, great service well documented and very easy to use. You feel as though you are in control from the start”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews