Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ive been using Interparcel for the past 12 to 18 months as I felt the Royal Mail was getting a bit pricey. I tried Interparcel on the recommendation of a friend, i'll NEVER use the Royal Mail again. Picked up, delivered usually within 24 hours! A1 service”

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Posted 56 years ago

“A great well recommended postal service .Ex value compared to the Royal Mail , Cheaper and quick ex pick up/Delivery service .”

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Posted 56 years ago

“Over the last 5 years or more of using Interparcel Ithink I had 1 occasion when the parcel was not collected on the day requested. Otherwise a satisfactory servce provided.”

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Posted 56 years ago

“Great customer service, great prices, large courier selection and a user friendly site. Interparcel is definitely the top courier service provider in the UK and would recommend it no end. Insurance goes to a max of ?1000 and personally would like it to be higher... ?2000 maybe? I use Interparcel professionally and personally and I am very happy with them. 5 stars!”

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Posted 56 years ago

“When quoting or booking parcels its just so quick & easy. Once you login its also a 1-click payment.”

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Posted 56 years ago

“Nothing else to add-will recommend to everyone”

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Posted 56 years ago

“Very convenient.”

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Posted 56 years ago

“I have found the website very easy to use, with lots of delivery options and late booking until 3p.m is great for me, as a lot of what we send arrives to us in the morning. I have also had to call them a couple of times and the customer service staff are very friendly and helpful.”

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Posted 56 years ago

“Great company, choice of couriers, same day or next day pick up, tracked, what more could you ask.”

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Posted 56 years ago

“easy to use cheap & so far no problems”

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Posted 56 years ago

“I have found interparcel to give an excellent quote range to enable a decision on how fast I require delivery and the exact amount it will cost. Ease of set up and payment along with excellent back up from their office when you need it.”

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Posted 56 years ago

“Easy to get a quote for a range of services. Quick and reliable”

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Posted 56 years ago

“Service as expected. They picked up the parcel as pre-agreed and phoned me to make some changes to the time according to my availability. I'm very happy with the entire service.”

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Posted 56 years ago

“Parcels always collected by friendly people and delivered well within stated time. Quotations easy to understand and very clear. Would not use anybody else.”

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Posted 56 years ago

“I have already told several people how our package was picked up next day, I tracked it throughout and it arrived at our son's near Bordeaux within 48 hrs. Very reasonable too. The quote system is highly user friendly.”

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Posted 56 years ago

“Parcel picked up on time and delivered on time”

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Posted 56 years ago

“ready to solve any problems of the transaction”

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Posted 56 years ago

“Interparcel offers the best deals on shipments within the UK and to Europe. Not the best deals on worldwide shipments though and some countries are not available. Easy to use and understand booking system. Quick and efficient. Parcel tracking also easy to use. Excellent customer service.”

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Posted 56 years ago

“I used Interparcels services many times and never had any problems. If courier missed collection they call immediately his company to rearrange missed collection. Very helpful people.”

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Posted 56 years ago

“Collect when they say they will every time and I have never had anything 'go missing' like other carriers.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews