Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LOOK NO FURTHER FOR YOUR REQUIREMENTS THIS IS SIMPLY THE BEST”

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Posted 56 years ago

“Cheap, easy and firendly service”

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Posted 56 years ago

“Web site was easy to follow and my goods were picked up at the prescribed time.”

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Posted 56 years ago

“I made an error in my email address so they came to pick up and I did not have the necessary labels - they were great I Contacted interparcel they sent labels and then collected next day .Great company would always use them”

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Posted 56 years ago

“An easy company to use, although it would be nice if the system retained my personal details and various customer details to speed things up.”

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Posted 56 years ago

“Labels on line - pay on line - courier collection at the door - delivered to the buyers door - what more can you want?”

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Posted 56 years ago

“Excellent service from start to finish. Goods delivered fast and on time.”

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Posted 56 years ago

“I was really impressed with Interparcel: Good price, quick pick-up and quick delivery with the box fully intact!”

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Posted 56 years ago

“Interparcel ensures a competitive price and the ease with which you can book a courier and print the paperwork makes it ideal if you work from home.”

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Posted 56 years ago

“DELIGHTED WITH THE FIRST CLASS SERVICE”

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Posted 56 years ago

“I stumbled accross Interparcel accidenly whilst trying to find a courier that would collect same day without having an account already set up and have been using them ever since. Prices seem really resonable compared to everywhere else and I've used them numerous times without any problems. Highly Recommend!”

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Posted 56 years ago

“I have been using interparcel for a couple of years now and have never had a problem I would recommend them to anybody.”

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Posted 56 years ago

“I've used Interparcel regularly for several years as they are consistently good value for money with a good range of services. Their customer service is excellent, sorting out any problems (mine or the couriers) quickly and efficiently. I generally use UPS with very reliable results.”

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Posted 56 years ago

“Fast easy eficient”

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Posted 56 years ago

“Works really well. Like the range of costs and good explanation re the differences. Very much like the ability to choose time of pickup - very helpful.Best for me and why I choose Interparcel is a) you carry musical instruments and b) you do a sensible value related insurance - if either of these were to go I'd be very disappointed. So I like the overall very comprehesive package.”

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Posted 56 years ago

“We have used Interparcel for the past five to six years and we have had consistently great service from the team. We send sports equipment round the UK and increasingly internationally as well. Rowperfect UK is proud to use Interparcel. In fact, we found our courier costs have reduced over this period compared to our previous supplier. Would recommend them to anyone!”

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Posted 56 years ago

“Interparcel recently arranged delivery of a parcel to Lithuania, the service was excellent and the parcel arrived within the expected delivery time of 5 days.”

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Posted 56 years ago

“Great service and being able to track the parcel was an added bonus. One slight niggle was that the parcel wasn't marked as collected until quite late in the day when I knew that it had in fact been picked up at 11.00am. But other than that, all seemed to flow smoothly.”

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Posted 56 years ago

“The whole concept is just so convenient and cost effective. I dread to think how much time and money we save using the service. We have tried to use direct accounts to couriers but it?s always more expensive and their websites are always more cumbersome to use. Go Interparcel!”

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Posted 56 years ago

“I booked a large parcel, (a valuable painting), to go from Cockfosters to New York late in the evening of the 8th October 2012, through Interparcel.com website. I downloaded all the paper work, including Custom Labels, Address Labels, Insurance, Invoice etc. Collection of the parcel was given as 10th Oct. It was collected on the 10th Oct and delivered to New York in less than 48hours. How good is that!!. This was the third time in less than a week that I have used Interparcel. The other items being within the UK and their service and costs have been brilliant. Will I use them again, You bet! Well done Interparcel.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews