Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Interparcel has always been good to me, I have been with them since they started. Did have a grievance in the early days, when part of my consignment did not get delivered and I lost ?100.00, this being due to the person I was buying from, not wrapping the items properly. The carrier should have paid out, because I came to the conclusion that one of the items were stolen and the goods were entrusted into their care.”

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Posted 56 years ago

“Excellent, reliable straightforward service, yet also accessible and flexible when I needed. Good value.”

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Posted 56 years ago

“I have used Interparcel over the last few years a number of times and have never experienced any problems. Great service - thanks very much!”

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Posted 56 years ago

“An excelent service with all the features I need at an affordable price. Choice of service provider with a simple quick and easy on line form. Highly recommended, and have used many times. A one stop shop.”

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Posted 56 years ago

“Cheap, on time, fine.”

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Posted 56 years ago

“very good value and helpful service, thank you”

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Posted 56 years ago

“I like this company because is really serious, fast and not to much expensive. Thanks for my 3 packs!”

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Posted 56 years ago

“Best service for years. I do not know how I managed without it !”

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Posted 56 years ago

“Living in Switzerland and moving everything from the UK has caused lots of problems with other companies, lost, delayed or charged customs charges for items which shouldn't have been charged for. With this company I booked two boxes on line, printed the labels, it was collected next day ( Monday) and it arrived in Zurich Thursday . That was quicker than paying other companies for express services...... Highly recommend using FedEx standard service. Very happy.”

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Posted 56 years ago

“Interparcels own delivery service is great, cannot fault.”

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Posted 56 years ago

“If you need your parcel sent and to get there quickly phone them, they take care of everything and do what they say. It is very reasonable and they will pick it up at a time taht suits you.”

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Posted 56 years ago

“We started using inter parcel after being recommended a few years ago, to date we haven't looked at that decision as anything but a business plus, often we are contacted by TNT, city link or some other service provider with their latest quotes , I always accept the offer to compare and so far no other provider can beat the service costs nor ease of the web site booking system of inter parcel . Our experience has been wholly positive over the years,in fact reading as I have forum reviews from other customers I do not understand the negative comments made about inter parcel.there is a TV add currently airing, the theme is let's beat the competition, well IP help us achieve just that.Any package over a couple of kilos to a pallet is efficiently delivered.my comment to other delivery providers. 'its like supermarket fuel stations selling petrol,IP can negotiate a good deal for me on their volume of turnover, this they pass on to us'”

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Posted 56 years ago

“Best courier and reliable. Easier and quicker than Royal Mail. Cost less and arrives quicker in one piece. Also tracked and not lost. Like other services. I always use and often pass this onto other people who need items sending and collecting.”

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Posted 56 years ago

“Had two identical parcels so would have been better to have had the option of selecting two rather than having to go through the whole process twice. One parcel had a fairly hefty dent on receipt but the product wasn't damaged, thank goodness for over-packaging. Otherwise the interparcel site was easy to use, the prices seemed fair, and the collection and delivery were on schedule. PS I selected UPS 24hr service. In the past I have selected Yodel, I definitely wouldn't use them again.”

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Posted 56 years ago

“Interparcel makes it super easy to check prices and get parcels picked up, great for sending ebay items!”

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Posted 56 years ago

“My package was collected the following day by a friendly driver, with some other couriers I have waited in all day and they haven't turned up. Delivery was prompt and kept my ebay buyer very happy. I will definitely use Interparcel again.”

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Posted 56 years ago

“This company was recommended by a friend due to the fact I had begun to despair of finding decent shipping agent to deal with. I started using Interparcel a few years ago, the service has been fantastic and I haven't looked back. Not only is the service utterly reliable, the prices are very competitive and the website is simple to use. What more do you need? To sum up, Interparcel has taken the grief out of shipping!”

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Posted 56 years ago

“Interparcel picked up and delivered. As required, no fuss, no nonsense.”

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Posted 56 years ago

“No hassle as collected, and much cheaper than the Post office”

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Posted 56 years ago

“never had a bad thing to say always get the job done”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews