Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,925 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charging an extra £25 to send a parcel just because we live in Inverness, and you expect a review. Refund us the money and tell your people exactly where we are might help in a positive review.”

Helpful Report

Posted 4 years ago

“INTERPARCELK IS an awful company FRAUDULENT COMPANY, lost two parcels in quick succession, cost me near £700 ! Don't use INTERPARCEL - They will lose your items and not help. INTERPARCEL marked Items as delivered when they were lost. No help, no customer service. Screen shot shows item delivered FRAUDULENT INTERPARCEL TRACKING ! BEWARE! YOU'VE BEEN WARNED ! INTERPARCEL LOSE PARCELS AND SAY THEY ARE DELIVERED - BOGUS FRAUDULENT TRACKING - DON'T LET INTERPARCEL SCAM YOU -DON'T LET THIS HAPPEN TO YOU ! AVOID ! AVOID !”

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Posted 4 years ago

“Parcel arrived undamaged and on time, deliverer followed our request re isolation.”

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Posted 4 years ago

“Ultra reliable, tried Royal Mail with the parcel for Italy and it came right back to me, then opted for Interparcel and never looked back, parcels arrived at their destination, wouldn’t try anyone else, superb service all round.”

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Posted 4 years ago

“A great company to deal with.”

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Posted 4 years ago

“Reliable and good xervice”

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Posted 4 years ago

“Good service. Parcel delivered on time. Handled with care.”

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Posted 4 years ago

“Picked up on time and delivered promptly to California.”

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Posted 4 years ago

“The latest estimated arrival time for the parcel was nowhere neal close to the real arrival time which was 2 weeks after! I had to call and email on numerous occasions to chase up the parels whereabouts. Ill never be selecting Hermes again.”

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Posted 4 years ago

“Excellent and timely”

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Posted 4 years ago

“Easy to get quotes, plenty of options and good prices.. Will definitely use again.”

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Posted 4 years ago

“Very easy to navigate. Delivery on time and I was kept informed Would definitely use again.”

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Posted 4 years ago

“Delivered promptly”

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Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

“You owe me money for services not received due to a fault with the system and still haven't refunded me the money. Please investigate, then I can review properly. Happy to discuss.”

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Posted 4 years ago

“I would very happily recommend Interparcel. I had to return some items to China for refund. I found the choice of Interparcel services, clear & well priced. I picked my third party supplier via Interparcel, packed up the box & dropped it at my local newsagents. The tracking & service was absolutely first rate. I could log on to the Interparcel tracking and see exactly where my parcel was. Once it was delivered to its destination, I received a confirmation email. The process took 10 working days.”

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Posted 4 years ago

“Delivers on all levels the perfect parcel”

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Posted 4 years ago

“Delivered on time and pleasant delivery man”

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Posted 4 years ago

“Very impressed with service I received. Parcel picked on time and was tracked all the way to its destination.absolutely no problems at all”

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Posted 4 years ago

“5 STAR SERVICE VERY HAPPY”

Helpful Report

Posted 4 years ago

Interparcel is rated 4.5 based on 9,925 reviews