Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenient.”

Helpful Report

Posted 56 years ago

“I have found the website very easy to use, with lots of delivery options and late booking until 3p.m is great for me, as a lot of what we send arrives to us in the morning. I have also had to call them a couple of times and the customer service staff are very friendly and helpful.”

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Posted 56 years ago

“Great company, choice of couriers, same day or next day pick up, tracked, what more could you ask.”

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Posted 56 years ago

“easy to use cheap & so far no problems”

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Posted 56 years ago

“I have found interparcel to give an excellent quote range to enable a decision on how fast I require delivery and the exact amount it will cost. Ease of set up and payment along with excellent back up from their office when you need it.”

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Posted 56 years ago

“Easy to get a quote for a range of services. Quick and reliable”

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Posted 56 years ago

“Service as expected. They picked up the parcel as pre-agreed and phoned me to make some changes to the time according to my availability. I'm very happy with the entire service.”

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Posted 56 years ago

“Parcels always collected by friendly people and delivered well within stated time. Quotations easy to understand and very clear. Would not use anybody else.”

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Posted 56 years ago

“I have already told several people how our package was picked up next day, I tracked it throughout and it arrived at our son's near Bordeaux within 48 hrs. Very reasonable too. The quote system is highly user friendly.”

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Posted 56 years ago

“Parcel picked up on time and delivered on time”

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Posted 56 years ago

“ready to solve any problems of the transaction”

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Posted 56 years ago

“Interparcel offers the best deals on shipments within the UK and to Europe. Not the best deals on worldwide shipments though and some countries are not available. Easy to use and understand booking system. Quick and efficient. Parcel tracking also easy to use. Excellent customer service.”

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Posted 56 years ago

“I used Interparcels services many times and never had any problems. If courier missed collection they call immediately his company to rearrange missed collection. Very helpful people.”

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Posted 56 years ago

“Collect when they say they will every time and I have never had anything 'go missing' like other carriers.”

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Posted 56 years ago

“First time I have used and it was so easy and simple, even when the collection place had to be changed. I will DEFINITELY recommend and use again. SIX STARS!”

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Posted 56 years ago

“I have used Interparcel 3 times now and the ordering is easy, they pick up when they say they will, and delivered by the next working day. Great service! thoroughly recommend them”

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Posted 56 years ago

“thought it would cost quite a few pound to send our tent, but very pleasantly surprised by their price. Punctual and professional and it arrived the next day on time. Extremely happy”

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Posted 56 years ago

“Standard delivery got to Holland in 48 hours - who could ask for anything more..!!”

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Posted 56 years ago

“Have used Interparcel for the last two years, on the very rare occasion that things have gone wrong, the staff have been very helpful in sorting things out, no having to chase things up,and all done with a very pleasant manner, communication is key,and Interparcel do this very well. top company .”

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Posted 56 years ago

“TNT through Interparcel always do what they say they will”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews