Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used interparcel twice recently and both times opted for the cheapest courier . Having not heard otherwise it would seem both parcels arrived intact a couple of days later. Only down side was the rather wide collection window of 8.00 am to 9.00 pm which means you've got to prepare to be in all day although, luckily, the driver arrived around 10.30 am on both occasions.”

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Posted 56 years ago

“Very simple to send a parcel almost anywhere in the world for a decent amount”

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Posted 56 years ago

“Used Interparcel for several years now mainly using the Economy service, carrier being UPS, never had a single problem, 99.9% of items collected from me are delivered the very next working day. Great company and still cheap!”

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Posted 56 years ago

“interparcel is so easy to use, just getting a qoute or purchasing a product, and is very cheap i hardly use any other service, would highly recommend.”

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Posted 56 years ago

“I am delighted with the service received from Interparcel. Packages were collected in good time and delivered within the stated time. Many thanks.”

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Posted 56 years ago

“Easy quote/ordering system, very quick and easy to book multiple deliveries. Great customer service too. Would recommend highly.”

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Posted 56 years ago

“I have been using Interparcel for a number of years and have always been really pleased with the service. Booking is easy, it is cheap and the parcels are always delivered on time.”

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Posted 56 years ago

“Brilliant, price was very reasonable, the courier came within time slot allocated.. Can't praise them enough.”

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Posted 56 years ago

“I find it so easy to arrange pick ups and deliveries and the price is so reasonable, can"t fault it”

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Posted 56 years ago

“Easy to use, gives the freedom to choose which parcel company suits you, whether that be based on price and/or service. Most let you print off postage labels at home and you book a collection date and time to suit you. Never let me down so far. Parcels sent all over UK and International as far as Malaysia and Australia. Far cheaper than ParcelForce.”

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Posted 56 years ago

“They were easy to book a collection and arrived on time and the driver was very friendly and helpful, plus the parcel was delivered safely and on time. Good value too.”

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Posted 56 years ago

“A superb reliable,value for money service”

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Posted 56 years ago

“I have used Interparcel many times for work or private purposes and never had any glitch. Prices are always a lot cheaper through Interparcel than if booking directly with the courrier company so you really save money! I have recommended Interparcel to many people and will keep doing so!”

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Posted 56 years ago

“My first experience of an online courier booking service and I would be happy to use again. Overall a very competent service and the ability to track an item in all the stages of a foreign delivery gave confidence both to me and, equally as important, the addressee.”

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Posted 56 years ago

“MY FIRST TIME SENDING A LARGE PARCEL - ABSOLUTELY FIRST CLASS SERVICE - VERY PLEASED - MY PARCEL REACHED YORK THE NEXT DAY SAFE AND SOUND - WILL CERTAINLY USE THIS SERVICE AGAIN - 10/10!”

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Posted 56 years ago

“The service was perfect, they arrived on time to pick it up and the product arrived in the other country after 3 days, it was perfect; everything arrived in perfect condition”

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Posted 56 years ago

“Interparcel have a good choice of services from budget to premium that suit 99% of my requirements. I've had the odd bad past experience due to bad support, but normally it's the couriers fault and they've recently addressed these issues. I've used the live chat to get problems sorted out quickly and have not had a problem recently that I couldn't sort out. I've tried a few other courier agents, but this is now my preferred agent and would recommend for quick, reliable and cost effective method of booking courier services.”

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Posted 56 years ago

“you guys are great; I appreciate the fact that you are all very polite over the phone. Your sense of timing is second to none. I value your transparency. Welldone and keep up the good work.”

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Posted 56 years ago

“On the Monday morning the guy collected my Ebay parcel and on the wednesday i received feedback from the buyer ' Thanks, great communication and speedy delivery .'”

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Posted 56 years ago

“I've used quite few times now and have been really impressed with the ease of setting up collections and the reliability of the service. Really can't fault”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews